What is advocacy? - Action in favor of a cause or others
What is empowerment? - Becoming stronger and more confident in controlling one's
life
What is stigma? - A mark of disgrace associated with a particular circumstance,
quality, or person
What is the importance of documentation in PSS role? - Proof of encounters and
external resources for elevated service needs
What are the elements of documentation? - Date, duration, names of individuals
involved, brief explanation of peer support provided
What is collaborative documentation? - Procedure where clients and professionals
collaborate to record evaluations, treatment plans, and progress notes
What is collaborative documentation? - Client-centered therapy paradigm that involves
client participation in decision-making.
What is the purpose of collaborative documentation? - To ensure that the client's
individual requirements and goals are met during treatment.
Is collaborative documentation an evidenced based practice? - No, it is merely a
method for accomplishing service documentation.
How is the peer involved in the documentation process? - Documentation is completed
with them in attendance and their comments are included in case and progress notes.
What is the concern of certified peer specialists when it comes to client notes? -
Worrying about private material being recorded.
What is the responsibility of trained peer specialists when it comes to protecting their
peer's privacy? - Ensuring privacy and confidentiality.
,What is the requirement for trained peer specialists to inform their peers about? -
Employer policy, including specific information.
What should a certified peer specialist do when a situation arises where private
information needs to be recorded? - Let the peer know and discuss how they want the
note to reflect their experience.
What should a certified peer specialist ensure when documenting their notes? -
Person-centered, strengths-based, and recovery-oriented.
Why is documentation important? - It reflects the client service and journey.
What are the areas that effective progress notes should cover? - Assessment,
treatment planning, interactions, and services progress.
Who are progress notes useful to? - Patient, clinician, and others involved in the
patient's care.
What is the advice for certified peer experts when it comes to program requirements? -
Meet with their manager right away to go over all program requirements.
What should effective progress notes be? - Readable, objective, and explain the
service necessity.
What should trained peer experts do when their notes contradict the standards
established by employers or funding agencies? - Talk with their managers about how to
strike a balance between the two demands.
What might be available to trained peer experts when their notes contradict the
standards established by employers or funding agencies? - Additional training.
What should you remember about your progress notes? - Client may ask to see them,
subject to subpoena, may need to defend actions before payor source.
Why does documentation matter? - It is legal and supports reimbursement, should
have a readable storyline.
What are the benefits of collaborative documentation? - Improved outcomes, shared
decision making, increased satisfaction, compliance, productivity, and quality
assurance.
What is the final note about documentation? - It is legal and must adhere to
professional standards, supports reimbursement for PSS services.
What is collaborative documentation? - Client-involved decision-making process in
treatment.
,BWhat Bare Bthe Bbenefits Bof Bcollaborative Bdocumentation? B- B BEnhances Bmutual
Bunderstanding, Brapport, Band Bcommitment; Breduces Bno-shows Band Bincreases
Bmedication Badherence; Bclinically Befficient; Bincreases Bclinical Bcapacity.
BWhat Bare Bthe Bbasic Belements Bof Bcollaborative Bdocumentation? B- B BEstablishing
Btreatment Bobjectives Bwith Bthe Bclient; Breviewing Band Brevising Bdocumentation Bwith Bthe
Bclient.
BWhat Bdoes Bcollaborative Bdocumentation Ballow Bfor? B- B BContinuous Bmonitoring Band
Badjustments Bto Binterventions; Breviewing Bdocumentation Bwith Bthe Bclient Bat Bthe Bend Bof
Bevery Bsession.
BWhat Bis Bthe BSeven BPercent BRule? B- B BApproximately B7% Bof Bcommunity Bmental Bhealth
Bclients Bare Bnot Bappropriate Bfor BCollaborative BDocumentation Bdue Bto Bfactors Blike
Bsevere Bparanoia Bor Binability Bto Bestablish Brapport.
What Bshould Bpractitioners Bconsider Bbefore Bimplementing BCollaborative
B
Documentation? B- B BTheir Bcomfort Blevel; Bstarting Bwith Bshared Btreatment Bobjectives.
B
BWhat Bis BCollaborative BDocumentation? B- B BCollaborating Bwith Bclients Bto Bdocument
Bsession Bobjectives Band Bprogress
BWhat Bare Bsome Bbenefits Bof BCollaborative BDocumentation? B- B BEnhancing
Bunderstanding Bof Bsession Bprogress, Bimproving Bclient Bengagement Band Bsupport Bin
Bdecision-making
BWhat Bare Bsome Bobstacles Bclients Bmay Bface Bwith BCollaborative BDocumentation? B- B
BFeeling Blike Bit Btakes Baway Bfrom Btherapy Btime, Bnot Bseeing Bits Brelevance Bto Btheir Bcare
How Bcan Bpractitioners Baddress Bclient Bconcerns Bwith BCollaborative BDocumentation? B- B
B
Reviewing Bbenefits, Bsuch Bas Benhancing Bunderstanding Bof Bsession Bprogress
B
BWhat Bprinciples Bcan Bpractitioners Bapply Bwhen Bclients Bdisagree Bwith Btheir
Bobservations? B- B BAgree Bto Bdisagree, Bbe Btransparent, Butilize Bpartial Bdocumentation
Bwhen Bappropriate
BWhat Bdid Bthe BLos BAngeles BCounty BDMH's Bpilot Bprogram Bfind Babout BCollaborative
BDocumentation? B- B BIt Bcan Bimprove Bclient Bengagement Band Bsupport Bin Bdecision-making
Bin Burgent Bcare Bsettings
BHow Bwas BCollaborative BDocumentation Bobserved Bto Bbe Befficient Bin Bthe BUrgent BCare
Benvironment? B- B BHandwritten Bon Ba Bpad Bof Bpaper Band Blater Brewritten Bin Bthe Belectronic
Bhealth Brecord
, BWhat Bwas Bthe Breported Bresponse Bof BValor BProgram/Homeless BVeterans Bto
BCollaborative BDocumentation? B- B BPositive Bclient Bresponses, Bleading Bto Ba Bgreater
Bsense Bof Btrust Band Bempowerment
BWhat Bwas Bthe Breported Bresponse Bof BFull BService BPartnership BPrograms Bto
BCollaborative BDocumentation? B- B BPositive Bresponse Bof Bfield-based Bclients, Bbut Bdifficult
Bdue Bto Bunpredictable Benvironment
What Bwas Bthe Breported Bchallenge Bwith Boffice-based BCollaborative BDocumentation? B- B
B
Children's Bimpatience Band Binattention
B
BWhat Bwas Ba Bcommon Bchallenge Breported Bwith Badults Band BCollaborative
BDocumentation? B- B BClient's Binability Bto Bsee Bthe Bcomputer Bscreen Bwhile Bdocumenting
Bcollaboratively
What Bis BCollaborative BDocumentation? B- B BProcess Bof Bpractitioners Band Bclients
B
working Btogether Bto Bdocument Bassessments, Btreatment Bplans, Band Bprogress Bnotes.
B
BWhat Bis Bthe B7% Brule? B- B BOnly B7% Bof Bclients Bin Bcommunity Bmental Bhealth Bmay Bnot Bbe
Bsuitable Bfor BCollaborative BDocumentation.
How Bcan Bpractitioners Badapt BCollaborative BDocumentation? B- B BIn Btheir Bown Bway,
B
gradually Busing Bit Bwith Bselected Bclients.
B
BWhat Bare Bsome Bchallenges Bin Busing BCollaborative BDocumentation? B- B BClient
Bhesitancy, Baddressing Bcommon Bclient Bconcerns, Band Bovercoming Bthe Blearning Bcurve.
BWhat Bsettings Bhave Bhad Bsuccess Bwith BCollaborative BDocumentation? B- B BUrgent Bcare,
BValor Bprogram/homeless Bveterans, Bfull-service Bpartnership Bprograms B(field-based),
Band Boffice-based Bsettings Bwith Badults, Bfamilies, Band Bchildren.
BWhat Bis Bthe Bimportance Bof Bmaintaining Bprofessional Bstandards Band Bboundaries? B- B BTo
Baid Bin Bown Bhealing Band Bbest Bserve Bclients
What Bis Bthe Brole Bof Ba BPeer BSupport BSpecialist? B- B BTo Boffer Bdiscreet Band Banonymous
B
services Band Bcrisis Bcounseling
B
What Bis Bthe Bexception Bto Bconfidentiality? B- B BImmediate Bsupervisor, Bcrisis Bcounselors,
B
public Bsafety Bpersonnel Bin Bimminent Bdanger
B
BWhat Bshould Ba BPSS Bdo Bbefore Bdisclosing Bpersonal Binformation? B- B BObtain Bclient's
Bconsent
What Bare Bthe BState Band BLocal BRegulations Bon BMandatory BReporting? B- B BObserve
B
local Band Bstate Breporting Brequirements Bwhen Bthere Bis Bsuicide Bor Bhomicidal Bintent.
B
What is empowerment? - Becoming stronger and more confident in controlling one's
life
What is stigma? - A mark of disgrace associated with a particular circumstance,
quality, or person
What is the importance of documentation in PSS role? - Proof of encounters and
external resources for elevated service needs
What are the elements of documentation? - Date, duration, names of individuals
involved, brief explanation of peer support provided
What is collaborative documentation? - Procedure where clients and professionals
collaborate to record evaluations, treatment plans, and progress notes
What is collaborative documentation? - Client-centered therapy paradigm that involves
client participation in decision-making.
What is the purpose of collaborative documentation? - To ensure that the client's
individual requirements and goals are met during treatment.
Is collaborative documentation an evidenced based practice? - No, it is merely a
method for accomplishing service documentation.
How is the peer involved in the documentation process? - Documentation is completed
with them in attendance and their comments are included in case and progress notes.
What is the concern of certified peer specialists when it comes to client notes? -
Worrying about private material being recorded.
What is the responsibility of trained peer specialists when it comes to protecting their
peer's privacy? - Ensuring privacy and confidentiality.
,What is the requirement for trained peer specialists to inform their peers about? -
Employer policy, including specific information.
What should a certified peer specialist do when a situation arises where private
information needs to be recorded? - Let the peer know and discuss how they want the
note to reflect their experience.
What should a certified peer specialist ensure when documenting their notes? -
Person-centered, strengths-based, and recovery-oriented.
Why is documentation important? - It reflects the client service and journey.
What are the areas that effective progress notes should cover? - Assessment,
treatment planning, interactions, and services progress.
Who are progress notes useful to? - Patient, clinician, and others involved in the
patient's care.
What is the advice for certified peer experts when it comes to program requirements? -
Meet with their manager right away to go over all program requirements.
What should effective progress notes be? - Readable, objective, and explain the
service necessity.
What should trained peer experts do when their notes contradict the standards
established by employers or funding agencies? - Talk with their managers about how to
strike a balance between the two demands.
What might be available to trained peer experts when their notes contradict the
standards established by employers or funding agencies? - Additional training.
What should you remember about your progress notes? - Client may ask to see them,
subject to subpoena, may need to defend actions before payor source.
Why does documentation matter? - It is legal and supports reimbursement, should
have a readable storyline.
What are the benefits of collaborative documentation? - Improved outcomes, shared
decision making, increased satisfaction, compliance, productivity, and quality
assurance.
What is the final note about documentation? - It is legal and must adhere to
professional standards, supports reimbursement for PSS services.
What is collaborative documentation? - Client-involved decision-making process in
treatment.
,BWhat Bare Bthe Bbenefits Bof Bcollaborative Bdocumentation? B- B BEnhances Bmutual
Bunderstanding, Brapport, Band Bcommitment; Breduces Bno-shows Band Bincreases
Bmedication Badherence; Bclinically Befficient; Bincreases Bclinical Bcapacity.
BWhat Bare Bthe Bbasic Belements Bof Bcollaborative Bdocumentation? B- B BEstablishing
Btreatment Bobjectives Bwith Bthe Bclient; Breviewing Band Brevising Bdocumentation Bwith Bthe
Bclient.
BWhat Bdoes Bcollaborative Bdocumentation Ballow Bfor? B- B BContinuous Bmonitoring Band
Badjustments Bto Binterventions; Breviewing Bdocumentation Bwith Bthe Bclient Bat Bthe Bend Bof
Bevery Bsession.
BWhat Bis Bthe BSeven BPercent BRule? B- B BApproximately B7% Bof Bcommunity Bmental Bhealth
Bclients Bare Bnot Bappropriate Bfor BCollaborative BDocumentation Bdue Bto Bfactors Blike
Bsevere Bparanoia Bor Binability Bto Bestablish Brapport.
What Bshould Bpractitioners Bconsider Bbefore Bimplementing BCollaborative
B
Documentation? B- B BTheir Bcomfort Blevel; Bstarting Bwith Bshared Btreatment Bobjectives.
B
BWhat Bis BCollaborative BDocumentation? B- B BCollaborating Bwith Bclients Bto Bdocument
Bsession Bobjectives Band Bprogress
BWhat Bare Bsome Bbenefits Bof BCollaborative BDocumentation? B- B BEnhancing
Bunderstanding Bof Bsession Bprogress, Bimproving Bclient Bengagement Band Bsupport Bin
Bdecision-making
BWhat Bare Bsome Bobstacles Bclients Bmay Bface Bwith BCollaborative BDocumentation? B- B
BFeeling Blike Bit Btakes Baway Bfrom Btherapy Btime, Bnot Bseeing Bits Brelevance Bto Btheir Bcare
How Bcan Bpractitioners Baddress Bclient Bconcerns Bwith BCollaborative BDocumentation? B- B
B
Reviewing Bbenefits, Bsuch Bas Benhancing Bunderstanding Bof Bsession Bprogress
B
BWhat Bprinciples Bcan Bpractitioners Bapply Bwhen Bclients Bdisagree Bwith Btheir
Bobservations? B- B BAgree Bto Bdisagree, Bbe Btransparent, Butilize Bpartial Bdocumentation
Bwhen Bappropriate
BWhat Bdid Bthe BLos BAngeles BCounty BDMH's Bpilot Bprogram Bfind Babout BCollaborative
BDocumentation? B- B BIt Bcan Bimprove Bclient Bengagement Band Bsupport Bin Bdecision-making
Bin Burgent Bcare Bsettings
BHow Bwas BCollaborative BDocumentation Bobserved Bto Bbe Befficient Bin Bthe BUrgent BCare
Benvironment? B- B BHandwritten Bon Ba Bpad Bof Bpaper Band Blater Brewritten Bin Bthe Belectronic
Bhealth Brecord
, BWhat Bwas Bthe Breported Bresponse Bof BValor BProgram/Homeless BVeterans Bto
BCollaborative BDocumentation? B- B BPositive Bclient Bresponses, Bleading Bto Ba Bgreater
Bsense Bof Btrust Band Bempowerment
BWhat Bwas Bthe Breported Bresponse Bof BFull BService BPartnership BPrograms Bto
BCollaborative BDocumentation? B- B BPositive Bresponse Bof Bfield-based Bclients, Bbut Bdifficult
Bdue Bto Bunpredictable Benvironment
What Bwas Bthe Breported Bchallenge Bwith Boffice-based BCollaborative BDocumentation? B- B
B
Children's Bimpatience Band Binattention
B
BWhat Bwas Ba Bcommon Bchallenge Breported Bwith Badults Band BCollaborative
BDocumentation? B- B BClient's Binability Bto Bsee Bthe Bcomputer Bscreen Bwhile Bdocumenting
Bcollaboratively
What Bis BCollaborative BDocumentation? B- B BProcess Bof Bpractitioners Band Bclients
B
working Btogether Bto Bdocument Bassessments, Btreatment Bplans, Band Bprogress Bnotes.
B
BWhat Bis Bthe B7% Brule? B- B BOnly B7% Bof Bclients Bin Bcommunity Bmental Bhealth Bmay Bnot Bbe
Bsuitable Bfor BCollaborative BDocumentation.
How Bcan Bpractitioners Badapt BCollaborative BDocumentation? B- B BIn Btheir Bown Bway,
B
gradually Busing Bit Bwith Bselected Bclients.
B
BWhat Bare Bsome Bchallenges Bin Busing BCollaborative BDocumentation? B- B BClient
Bhesitancy, Baddressing Bcommon Bclient Bconcerns, Band Bovercoming Bthe Blearning Bcurve.
BWhat Bsettings Bhave Bhad Bsuccess Bwith BCollaborative BDocumentation? B- B BUrgent Bcare,
BValor Bprogram/homeless Bveterans, Bfull-service Bpartnership Bprograms B(field-based),
Band Boffice-based Bsettings Bwith Badults, Bfamilies, Band Bchildren.
BWhat Bis Bthe Bimportance Bof Bmaintaining Bprofessional Bstandards Band Bboundaries? B- B BTo
Baid Bin Bown Bhealing Band Bbest Bserve Bclients
What Bis Bthe Brole Bof Ba BPeer BSupport BSpecialist? B- B BTo Boffer Bdiscreet Band Banonymous
B
services Band Bcrisis Bcounseling
B
What Bis Bthe Bexception Bto Bconfidentiality? B- B BImmediate Bsupervisor, Bcrisis Bcounselors,
B
public Bsafety Bpersonnel Bin Bimminent Bdanger
B
BWhat Bshould Ba BPSS Bdo Bbefore Bdisclosing Bpersonal Binformation? B- B BObtain Bclient's
Bconsent
What Bare Bthe BState Band BLocal BRegulations Bon BMandatory BReporting? B- B BObserve
B
local Band Bstate Breporting Brequirements Bwhen Bthere Bis Bsuicide Bor Bhomicidal Bintent.
B
