CERTIFIED HEALTHCARE CONSTRUCTOR (CHC)
2024 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
A compliance professional has been working with a department director
to implement a new
policy regarding timely completion of medical records. Which of the
following should be
completed by the department manager to promote compliance with the
new policy?
a. Statistically valid sampling audit
b. Monitoring
c. Discovery Audit
d. Retrospective Audit - CORRECT ANSWER>>b. Monitoring
For monitoring activities, OIG uses the term regularly to describe the
frequency of review.
Which factors should an organization consider when establishing a
frequency schedule for
monitoring:
a. Timing of staff job performance evaluations, how often compliance
training is provided,
whenever computer upgrades occur, and how many new employees
were hired in the target
department.
b. Size of organization, frequency of the activity being monitored, past
incidences of
misconduct, and current/future investigations.
c. Whether organization used internal or external counsel, timing of the
annual financial audit,
and number of hotline calls received. - CORRECT ANSWER>>b. Size of
organization, frequency
of the activity being monitored, past incidences of misconduct, and
current/future
investigations.
Ref. Healthcare Compliance Professional's Manual
,What is an important first step in creating a compliance team or
improving the effectiveness of
an existing one?
a) Making sure senior management has the time and other resources
necessary to promote and
carry out compliance improvements
b) Give the CCO the authority to reconcile, standardize, and modify
policies where appropriate.
c) Place the organization's CCO on the senior management team
d) None of the above - CORRECT ANSWER>>c) Place the organization's
CCO on the senior
management team.
Explanation: This comes straight form Chapter 1 of the Auditing and
Monitoring book 2nd ed.
Without being placed on the senior management team, the CCO is
unable to effectively carry
out the duties and responsibilities of the office.
An employee has violated the non-retaliation policy, he has spread
rumors about employee who
reported him. The compliance professional's first action is to:
a. Create formal hearing for the violator
b. Pursue legal consequence against violator before pursuing work
consequences
c. Recommend disciplinary actions against the violator of the non-
retaliation policy
d. Dismiss both employees from work - CORRECT ANSWER>>c.
Recommend disciplinary actions
against the violator of the non-retaliation policy
There is no established template for documenting compliance risks. Each
organization should
develop a Risk Assessment that fits its risk profile. The components that
are commonly used
throughout the industry are as follows EXCEPT:
a. Risk Assessment
b. Measuring key risk indicators
c. Identifying key performance indicators
d. Training the leadership of compliance regulation program - CORRECT
ANSWER>>d. Training
the leadership of compliance regulation program
Ref. ABA CRCM (certified regulatory compliance manager)
,After a compliance officer develops a base of knowledge, he/she must
begin the art of applying
regulations in a risk management environment. Which of the following is
NOT out of a few
things to be kept in mind when determining what to do FIRST?
a. think practically about your role as an advisor, involve all department
units in the decision
process rather than making decisions from them
b. calculate the organization's consolidated risk profile
c. make sure you understand the level of risk that the organization will
tolerate, so decisions do
not exceed this limit
d. add value by analyzing regulatory requirements for the department
units before you present
proposed/final rules or solutions - CORRECT ANSWER>>b. calculate the
organization's
consolidated risk profile (determine risk tolerance)
Ref. ABA CRCM (certified regulatory compliance manager)
To be effective, compliance risk management professionals must design
a framework to ensure
that management understands the risks and steps to take to mitigate
them. The many roles
compliance professionals fill incorporate risk management aspects
including:
a. overseeing compliance training targeting higher risk areas
b. tracking regulatory proposals or final rules to understand new risks
c. both a and b - CORRECT ANSWER>>c. both a and b
Ref. ABA CRCM (certified regulatory compliance manager)
After an investigation, it was discovered that the organization's
reputation is at stake. What
should a Compliance Professional do next?
A. Report the findings to the board
B. Contact legal counsel
C. Advise the CEO and recommend next steps
D. Self-disclose to the OIG - CORRECT ANSWER>>B. Contact legal counsel
The compliance officer has completed the non-retaliation policy and it's
been officially
implemented. The next steps should be:
a. Investigate all reports of violations
b. Post the information publicly in the internet
, c. Make the information available to hospital employees
d. Revise it annually - CORRECT ANSWER>>c. Make the information
available to hospital
employees
If during the course of an internal investigation, the compliance officer
believes the integrity of
the investigation might be compromised by the continued presence of
work force members
who are the subject of the investigation. In the best interest of the
attorney-client privilege,
which action would you take?
a. Conduct employee background checks
b. Counsel obtains employee's depositions
c. Destroy documents and other evidence
d. Re-assign employees to other responsibilities until the investigation is
completed
e. All of the above - CORRECT ANSWER>>d. Re-assign employees to
other responsibilities until
the investigation is completed.
Explanation: he/she should recommend that such individuals be
temporarily removed from
their current responsibilities until the investigation is completed.
Ref. Healthcare Compliance Professional's Manual
The privacy officer for a hospital has updated the Notice of Privacy
Practices to reflect a material
change because the previous notice did not have a description that
individuals have the right to
amend their Protected Health Information. The third party review team
identified that the
notice did not have the required information to let individuals know of
their right to amend PHI.
What's the BEST course of action to correct deficiency?
A. Make arrangements to have copies of the new NPP mailed to all
patients seen within the last
year at the hospital
B. Make arrangements to have the new notice distributed to new
patients that come to the
hospital
C. Post a copy of the new notice on the hospital's internal intranet so
that all employees can see
2024 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
A compliance professional has been working with a department director
to implement a new
policy regarding timely completion of medical records. Which of the
following should be
completed by the department manager to promote compliance with the
new policy?
a. Statistically valid sampling audit
b. Monitoring
c. Discovery Audit
d. Retrospective Audit - CORRECT ANSWER>>b. Monitoring
For monitoring activities, OIG uses the term regularly to describe the
frequency of review.
Which factors should an organization consider when establishing a
frequency schedule for
monitoring:
a. Timing of staff job performance evaluations, how often compliance
training is provided,
whenever computer upgrades occur, and how many new employees
were hired in the target
department.
b. Size of organization, frequency of the activity being monitored, past
incidences of
misconduct, and current/future investigations.
c. Whether organization used internal or external counsel, timing of the
annual financial audit,
and number of hotline calls received. - CORRECT ANSWER>>b. Size of
organization, frequency
of the activity being monitored, past incidences of misconduct, and
current/future
investigations.
Ref. Healthcare Compliance Professional's Manual
,What is an important first step in creating a compliance team or
improving the effectiveness of
an existing one?
a) Making sure senior management has the time and other resources
necessary to promote and
carry out compliance improvements
b) Give the CCO the authority to reconcile, standardize, and modify
policies where appropriate.
c) Place the organization's CCO on the senior management team
d) None of the above - CORRECT ANSWER>>c) Place the organization's
CCO on the senior
management team.
Explanation: This comes straight form Chapter 1 of the Auditing and
Monitoring book 2nd ed.
Without being placed on the senior management team, the CCO is
unable to effectively carry
out the duties and responsibilities of the office.
An employee has violated the non-retaliation policy, he has spread
rumors about employee who
reported him. The compliance professional's first action is to:
a. Create formal hearing for the violator
b. Pursue legal consequence against violator before pursuing work
consequences
c. Recommend disciplinary actions against the violator of the non-
retaliation policy
d. Dismiss both employees from work - CORRECT ANSWER>>c.
Recommend disciplinary actions
against the violator of the non-retaliation policy
There is no established template for documenting compliance risks. Each
organization should
develop a Risk Assessment that fits its risk profile. The components that
are commonly used
throughout the industry are as follows EXCEPT:
a. Risk Assessment
b. Measuring key risk indicators
c. Identifying key performance indicators
d. Training the leadership of compliance regulation program - CORRECT
ANSWER>>d. Training
the leadership of compliance regulation program
Ref. ABA CRCM (certified regulatory compliance manager)
,After a compliance officer develops a base of knowledge, he/she must
begin the art of applying
regulations in a risk management environment. Which of the following is
NOT out of a few
things to be kept in mind when determining what to do FIRST?
a. think practically about your role as an advisor, involve all department
units in the decision
process rather than making decisions from them
b. calculate the organization's consolidated risk profile
c. make sure you understand the level of risk that the organization will
tolerate, so decisions do
not exceed this limit
d. add value by analyzing regulatory requirements for the department
units before you present
proposed/final rules or solutions - CORRECT ANSWER>>b. calculate the
organization's
consolidated risk profile (determine risk tolerance)
Ref. ABA CRCM (certified regulatory compliance manager)
To be effective, compliance risk management professionals must design
a framework to ensure
that management understands the risks and steps to take to mitigate
them. The many roles
compliance professionals fill incorporate risk management aspects
including:
a. overseeing compliance training targeting higher risk areas
b. tracking regulatory proposals or final rules to understand new risks
c. both a and b - CORRECT ANSWER>>c. both a and b
Ref. ABA CRCM (certified regulatory compliance manager)
After an investigation, it was discovered that the organization's
reputation is at stake. What
should a Compliance Professional do next?
A. Report the findings to the board
B. Contact legal counsel
C. Advise the CEO and recommend next steps
D. Self-disclose to the OIG - CORRECT ANSWER>>B. Contact legal counsel
The compliance officer has completed the non-retaliation policy and it's
been officially
implemented. The next steps should be:
a. Investigate all reports of violations
b. Post the information publicly in the internet
, c. Make the information available to hospital employees
d. Revise it annually - CORRECT ANSWER>>c. Make the information
available to hospital
employees
If during the course of an internal investigation, the compliance officer
believes the integrity of
the investigation might be compromised by the continued presence of
work force members
who are the subject of the investigation. In the best interest of the
attorney-client privilege,
which action would you take?
a. Conduct employee background checks
b. Counsel obtains employee's depositions
c. Destroy documents and other evidence
d. Re-assign employees to other responsibilities until the investigation is
completed
e. All of the above - CORRECT ANSWER>>d. Re-assign employees to
other responsibilities until
the investigation is completed.
Explanation: he/she should recommend that such individuals be
temporarily removed from
their current responsibilities until the investigation is completed.
Ref. Healthcare Compliance Professional's Manual
The privacy officer for a hospital has updated the Notice of Privacy
Practices to reflect a material
change because the previous notice did not have a description that
individuals have the right to
amend their Protected Health Information. The third party review team
identified that the
notice did not have the required information to let individuals know of
their right to amend PHI.
What's the BEST course of action to correct deficiency?
A. Make arrangements to have copies of the new NPP mailed to all
patients seen within the last
year at the hospital
B. Make arrangements to have the new notice distributed to new
patients that come to the
hospital
C. Post a copy of the new notice on the hospital's internal intranet so
that all employees can see
