HUSR 310 EXAM 3 QUESTIONS AND ANSWERS LATEST VERSION 2025 RATED A+
Read carefully the introduction of chapter 25. - Answers -The provider agency has received your broad
general goals with people that these clients have for themselves
-Provider agency- actual services are given and specific plan with goals and objectives is developed. --
PROVIDER AGENCY- Where the actual services are given -goals and objectives are written specifically.
How are goals and objectives different between service plans and treatments plans? - Answers -Goals
and objectives are written more specifically and in greater detail on the service plan (which is written by
case manager)
-These goals are done in partnership with client.
According to your textbook, what are the elements in a goal? - Answers 1. The goal is the result of the
treatment or intervention
2. The client is the subject of the goal. (The therapist, case manager, or treatment team is never the
subject)
3. There is only one condition for the goal.
4. The goal is written in one sentence.
5. Goals are written in the positive
Review in your main textbook and lecture for good beginnings for goals - Answers Be careful that the
client does not have so many goals that it is overwhelming for the person, begin with small objectives,
small attainable steps that you know the person will be able to accomplish.
-Start with the client's name and replace "to" with "will"
-Ex. Dianne will obtain safe housing
-Then write the goal in broad general terms, stating what it is your client is to accomplish.
What are some examples of goals? - Answers -EX: Katherine will obtain alcohol treatment services as
evidence by : (Goal will be followed by objective)
-EX: Daniel will behave positively with other children as manifested by:
How must you end each objective according to your instructor? - Answers Objectives must include a
target date (xx/xx/xx) written at the end of each objective.
How are goals and objectives used as long-term and short-term targets? - Answers Simply state your
goals as your long-term targets and your objectives as your short-term targets.
, How does the "See Billy" test help the case manager, and how is it used? - Answers Using the "See Billy"
test helps case managers determine whether they have written a goal or an objective.
-"See Billy" Test: ask yourself if you actually will be able to see or hear the client doing that.
-If you cannot, you have a goal.
-If you can, you have an objective. you can see or hear the client achieve the objectives.
Why should a case manager monitor their client? - Answers -Documentation needed in order for your
agency to be reimbursed for your time.
-Allows the CM to see that the services being given at the provider agency are actually addressing the
goals.
-Allows the CM to spot and deal with problems early.
Where does the case manager document their monitoring of the client? - Answers Monitoring must be
documented in the client file under contact notes
What problems can happen when collaborating with other agencies and how should the case manager
respond to them? - Answers -Sometimes people in the provider agencies believe they know the client
better than the CM, and they develop goals and objectives without collaborating with the CM.
-Sometimes providers agencies discharge clients, or switch them to other services within their agency,
without telling the CM.
-Sometimes the provider agency gives very poor or minimal service.
How does the case manager monitor their clients? - Answers -Talking to clients regularly
-Contacting people in the agencies and programs
-Contacting other people, agencies, and services involved with the client.
What are the steps for responding to your clients crisis? - Answers 1. Respond immediately
2. Construct the best course of action under the present circumstances
3. Listen to your client
4. Help your client begin to look ahead
What is considered a successful termination? - Answers A successful termination is considered if the
following 5 things are done
1. Let the client know the case is being terminated, and why
2. Meet with the client for a final interview
Read carefully the introduction of chapter 25. - Answers -The provider agency has received your broad
general goals with people that these clients have for themselves
-Provider agency- actual services are given and specific plan with goals and objectives is developed. --
PROVIDER AGENCY- Where the actual services are given -goals and objectives are written specifically.
How are goals and objectives different between service plans and treatments plans? - Answers -Goals
and objectives are written more specifically and in greater detail on the service plan (which is written by
case manager)
-These goals are done in partnership with client.
According to your textbook, what are the elements in a goal? - Answers 1. The goal is the result of the
treatment or intervention
2. The client is the subject of the goal. (The therapist, case manager, or treatment team is never the
subject)
3. There is only one condition for the goal.
4. The goal is written in one sentence.
5. Goals are written in the positive
Review in your main textbook and lecture for good beginnings for goals - Answers Be careful that the
client does not have so many goals that it is overwhelming for the person, begin with small objectives,
small attainable steps that you know the person will be able to accomplish.
-Start with the client's name and replace "to" with "will"
-Ex. Dianne will obtain safe housing
-Then write the goal in broad general terms, stating what it is your client is to accomplish.
What are some examples of goals? - Answers -EX: Katherine will obtain alcohol treatment services as
evidence by : (Goal will be followed by objective)
-EX: Daniel will behave positively with other children as manifested by:
How must you end each objective according to your instructor? - Answers Objectives must include a
target date (xx/xx/xx) written at the end of each objective.
How are goals and objectives used as long-term and short-term targets? - Answers Simply state your
goals as your long-term targets and your objectives as your short-term targets.
, How does the "See Billy" test help the case manager, and how is it used? - Answers Using the "See Billy"
test helps case managers determine whether they have written a goal or an objective.
-"See Billy" Test: ask yourself if you actually will be able to see or hear the client doing that.
-If you cannot, you have a goal.
-If you can, you have an objective. you can see or hear the client achieve the objectives.
Why should a case manager monitor their client? - Answers -Documentation needed in order for your
agency to be reimbursed for your time.
-Allows the CM to see that the services being given at the provider agency are actually addressing the
goals.
-Allows the CM to spot and deal with problems early.
Where does the case manager document their monitoring of the client? - Answers Monitoring must be
documented in the client file under contact notes
What problems can happen when collaborating with other agencies and how should the case manager
respond to them? - Answers -Sometimes people in the provider agencies believe they know the client
better than the CM, and they develop goals and objectives without collaborating with the CM.
-Sometimes providers agencies discharge clients, or switch them to other services within their agency,
without telling the CM.
-Sometimes the provider agency gives very poor or minimal service.
How does the case manager monitor their clients? - Answers -Talking to clients regularly
-Contacting people in the agencies and programs
-Contacting other people, agencies, and services involved with the client.
What are the steps for responding to your clients crisis? - Answers 1. Respond immediately
2. Construct the best course of action under the present circumstances
3. Listen to your client
4. Help your client begin to look ahead
What is considered a successful termination? - Answers A successful termination is considered if the
following 5 things are done
1. Let the client know the case is being terminated, and why
2. Meet with the client for a final interview
