Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
OperationsaManagementaCreatingaValueaAlongatheaSupplyaChain
,TABLE OF CONTENTS
A A
1aIntroductionatoaOperationsaandaSupplyaChainaManagementa
2aQualityaManagementa
3aStatisticalaProcessaControla
S3aOperationalaDecision-MakingaTools:aAcceptanceaSampling
4aProductaDesigna
5aServiceaDesigna
6aProcessesaandaTechnologya
7aCapacityaandaFacilitiesaDesign
S7aOperationalaDecision-MakingaTools:aFacilityaLocationaModelsa
8aHumanaResourcesa
S8aOperationalaDecision-MakingaTools:aWorkaMeasurementa
9aProjectaManagement
10aSupplyaChainaManagementaStrategyaandaDesigna
11aGlobalaSupplyaChainaProcurementaandaDistributiona
S11aOperationalaDecision-MakingaTools:aTransportationaandaTransshipmentaModelsa
12aForecastinga
13aInventoryaManagementa
S13aOperationalaDecision-MakingaTools:aSimulationa
14aSalesaandaOperationsaPlanninga
S14aOperationalaDecision-MakingaTools:aLinearaProgramminga
15aResourceaPlanningaSystemsa
16aLeanaProductionaSystemsa
17aSchedulinga
OperationsaManagementaCreatingaValueaAlongatheaSupplyaChain
,OperationsaManagementaCreatingaValueaAlongatheaSupplyaChaina11thaEditionaRob
ertaaS.aRussell,aBernardaW.aTaylor
ConceptaCheckaQuestionsaforaLearningaObjectives
Chaptera1a–aIntroductionatoaOperationsaandaSupplyaChainaManagement
TheaOperationsaFunction
1. Theaoperationsafunctionainteractsawith
a. Marketing
b. Suppliers
c. Humanaresources
d. Finance
e. Allaofatheaabove
Difficulty:aEasya
Answer:ad
2. Operationsaisaoftenadescribedaas
a. theacreativeacoreaofaanaorganization
b. aatransformationaprocess
c. theasourceaofafirmaprofitability
d. allaofatheaabove
Difficulty:aEasya
Answer:ab
TheaEvolutionaofaOperationsaandaSupplyaChainaManagement
1. a helpedatoaenableatheaIndustrialaRevolution.
a. Linearaprogramming
b. Qualityacircles
c. Interchangeableaparts
d. TheaInternet
Difficulty:aEasya
Answer:ac
2. TheaPrinciplesaofaScientificaManagementawereaproposedaby
a. AdamaSmith
b. HenryaFord
c. FrederickaTaylor
OperationsaManagementaCreatingaValueaAlongatheaSupplyaChain
, d. EltonaMayo
Difficulty:aEasya
Answer:ac
3. Supplyachainamanagementaemergedaas
a. companiesastartedatoaoutsourceaproduction
b. theanumberaofasuppliersaforaeachacompanyagrew
c. globalizationaexpandedatheareachaofasuppliersaandacustomers
d. allaofatheaabove
Difficulty:aEasya
Answer:ad
4. Theaqualityarevolutionawasabroughtatoausaby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:aEasya
Answer:ab
Globalization
1. Globalizationahasagrownarapidlyadueato
a. Worldatradeaagreements
b. TheaInternet
c. Outsourcing
d. Allaofatheaabove
Difficulty:aEasya
Answer:ad
2. Whichaofatheafollowingacountriesahasatheahighestahourlyawagearate?
a. Norway
b. U.S.
c. Germany
d. SouthaKorea
Difficulty:aModeratea
Answer:aa
3. Companiesagoaglobalato
a. takeaadvantageaofafavorableacosts
OperationsaManagementaCreatingaValueaAlongatheaSupplyaChain