BUSMHR 3200 Exam #1 UPDATED
ACTUAL Exam Questions and CORRECT
Answers
7 People-Centered Strategies of Effective Companies - CORRECT ANSWER - 1. Job
Security
2. Careful Hiring
3. Power to the People
4. generous pay for performance
5. Lots of training
6.less emphasis on status
7. trust building
Organizational Behavior (OB) - CORRECT ANSWER - inter-disciplinary focus that is
dedicated to better managing and understanding people
-individual, group, organizational
Hawthorne Legacy - CORRECT ANSWER - showed that data-driven research can guide
managerial actions. Employee performance can improve by attending to individual needs,
supportive supervision, & group dynamics.
The Writings of Mayo and Follett - CORRECT ANSWER - Follett was a pioneer as a
woman in the male-dominated industrial world of the 1920's and for seeing employees as
attitudes, beliefs, & needs. Went for a "pull" not "push" motivation strategy
MacGregor's Theory Y - CORRECT ANSWER - Old Theory X: Pessimistic & negative
assumptions. People dislike work, need punishment, & avoid responsibility
New Theory Y: Modern & positive assumptions. Natural, Self-direction, committed, seek
responsibility, imagination & creativity.
, Contingency Approach - CORRECT ANSWER - using management concepts
appropriately in differing situations (not one best way).
Human Capittal - CORRECT ANSWER - the productive potential of an individual's
knowledge & actions.
Social Capital - CORRECT ANSWER - productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort.
Positive Psychology - CORRECT ANSWER - focus on human strengths & potential as a
way to prevent mental & behavioral problems & improve general quality of life.
Positive Organizational Behavior - CORRECT ANSWER - the study and application of
positively oriented human resource strengths & psychological capacities that can be measured,
developed, & effectively managed for performance improvement in today's workplace.
CHOSE Model of POB Dimensions - CORRECT ANSWER - Confidence, Hope,
Optimism, Subjective Well-Being, Emotional Intelligence
5 C's - CORRECT ANSWER - Caring, Connecting, Committing, Communication, &
Celebrating
E-business - CORRECT ANSWER - using information communication technologies to
facilitate every aspect of running a business.
Ethics - CORRECT ANSWER - The study of moral issues and choices
Corporate Social Responsibility (CSR) - CORRECT ANSWER - corporations have
obligations to others, beyond shareholders & beyond the bounds of law or contracts.
ACTUAL Exam Questions and CORRECT
Answers
7 People-Centered Strategies of Effective Companies - CORRECT ANSWER - 1. Job
Security
2. Careful Hiring
3. Power to the People
4. generous pay for performance
5. Lots of training
6.less emphasis on status
7. trust building
Organizational Behavior (OB) - CORRECT ANSWER - inter-disciplinary focus that is
dedicated to better managing and understanding people
-individual, group, organizational
Hawthorne Legacy - CORRECT ANSWER - showed that data-driven research can guide
managerial actions. Employee performance can improve by attending to individual needs,
supportive supervision, & group dynamics.
The Writings of Mayo and Follett - CORRECT ANSWER - Follett was a pioneer as a
woman in the male-dominated industrial world of the 1920's and for seeing employees as
attitudes, beliefs, & needs. Went for a "pull" not "push" motivation strategy
MacGregor's Theory Y - CORRECT ANSWER - Old Theory X: Pessimistic & negative
assumptions. People dislike work, need punishment, & avoid responsibility
New Theory Y: Modern & positive assumptions. Natural, Self-direction, committed, seek
responsibility, imagination & creativity.
, Contingency Approach - CORRECT ANSWER - using management concepts
appropriately in differing situations (not one best way).
Human Capittal - CORRECT ANSWER - the productive potential of an individual's
knowledge & actions.
Social Capital - CORRECT ANSWER - productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort.
Positive Psychology - CORRECT ANSWER - focus on human strengths & potential as a
way to prevent mental & behavioral problems & improve general quality of life.
Positive Organizational Behavior - CORRECT ANSWER - the study and application of
positively oriented human resource strengths & psychological capacities that can be measured,
developed, & effectively managed for performance improvement in today's workplace.
CHOSE Model of POB Dimensions - CORRECT ANSWER - Confidence, Hope,
Optimism, Subjective Well-Being, Emotional Intelligence
5 C's - CORRECT ANSWER - Caring, Connecting, Committing, Communication, &
Celebrating
E-business - CORRECT ANSWER - using information communication technologies to
facilitate every aspect of running a business.
Ethics - CORRECT ANSWER - The study of moral issues and choices
Corporate Social Responsibility (CSR) - CORRECT ANSWER - corporations have
obligations to others, beyond shareholders & beyond the bounds of law or contracts.
