BUSMHR 3200: Organizational Behavior.
Lawrence Inks UPDATED ACTUAL Exam
Questions and CORRECT Answers
Three Basic Levels in an organization - CORRECT ANSWER - Individual, team, org
Context of Strategy - CORRECT ANSWER - Always keep org's strategic objectives in
mind
Derailers - CORRECT ANSWER - Anything that takes away from the strategical goals (-
insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt)
Human Relations Movement - CORRECT ANSWER - Proposes that better human
relations can increase worker productivity
McGregor's Theory X versus Y - CORRECT ANSWER - X says people dislike work,
require close supervision, little ambition
Y says people like work and don't need supervision
Human Capital - CORRECT ANSWER - Knowledge and skills a worker gains through
education and experience
Social Capital - CORRECT ANSWER - Networks of relationships among people who live
and work in a particular society
, Strategic Management - CORRECT ANSWER - Addresses competitive challenges to org
(plan for integrating goals and actions into a meaningful whole)
SWOT Analysis - CORRECT ANSWER - Strengths, weaknesses, opportunities, threats
Galbraith Star Model - CORRECT ANSWER - 5 critical elements of a functioning org:
strategy, structure, systems, metrics, people
Causes of Unethical Behavior at Work - CORRECT ANSWER - ill conceived goals,
motivated blindness, indirect blindness, the slippery slope, overvaluing outcomes
mergers and Acquisitions - CORRECT ANSWER - Two companies with distinct cultures
are merged to form a new culture
Offshoring - CORRECT ANSWER - Exporting UU jobs to lower paid employees in other
nations
Motivation - CORRECT ANSWER - Psychological process that causes people to want and
do things
Intrinsic Motivation - CORRECT ANSWER - Inspired by positive internal feelings
Extrinsic Motivation - CORRECT ANSWER - Potential or receipt of external rewards
Alderfer's Theory of Motivation - CORRECT ANSWER - 3 core needs, existence,
relatedness, and growth (Builds on and categorizes Maslow's hierarchy)
McLelland's Theory of Needs - CORRECT ANSWER - Achievement, power, affiliation
Lawrence Inks UPDATED ACTUAL Exam
Questions and CORRECT Answers
Three Basic Levels in an organization - CORRECT ANSWER - Individual, team, org
Context of Strategy - CORRECT ANSWER - Always keep org's strategic objectives in
mind
Derailers - CORRECT ANSWER - Anything that takes away from the strategical goals (-
insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt)
Human Relations Movement - CORRECT ANSWER - Proposes that better human
relations can increase worker productivity
McGregor's Theory X versus Y - CORRECT ANSWER - X says people dislike work,
require close supervision, little ambition
Y says people like work and don't need supervision
Human Capital - CORRECT ANSWER - Knowledge and skills a worker gains through
education and experience
Social Capital - CORRECT ANSWER - Networks of relationships among people who live
and work in a particular society
, Strategic Management - CORRECT ANSWER - Addresses competitive challenges to org
(plan for integrating goals and actions into a meaningful whole)
SWOT Analysis - CORRECT ANSWER - Strengths, weaknesses, opportunities, threats
Galbraith Star Model - CORRECT ANSWER - 5 critical elements of a functioning org:
strategy, structure, systems, metrics, people
Causes of Unethical Behavior at Work - CORRECT ANSWER - ill conceived goals,
motivated blindness, indirect blindness, the slippery slope, overvaluing outcomes
mergers and Acquisitions - CORRECT ANSWER - Two companies with distinct cultures
are merged to form a new culture
Offshoring - CORRECT ANSWER - Exporting UU jobs to lower paid employees in other
nations
Motivation - CORRECT ANSWER - Psychological process that causes people to want and
do things
Intrinsic Motivation - CORRECT ANSWER - Inspired by positive internal feelings
Extrinsic Motivation - CORRECT ANSWER - Potential or receipt of external rewards
Alderfer's Theory of Motivation - CORRECT ANSWER - 3 core needs, existence,
relatedness, and growth (Builds on and categorizes Maslow's hierarchy)
McLelland's Theory of Needs - CORRECT ANSWER - Achievement, power, affiliation
