UPDATED ACTUAL Exam Questions and
CORRECT Answers
Leadership definition - CORRECT ANSWER - The process of providing direction and
influencing individuals or groups to achieve goals
Management characteristics - CORRECT ANSWER - -Focused more on the current
-Promotes stability and efficiency
-Skills include planning, organizing, analytical thinking, communicating/informing
-"Keeps the trains running on time"
Leadership characteristics - CORRECT ANSWER - -Focused more on the future
-Promotes change and adaptation
-Skills include strategic thinking, conceptual thinking, innovation, and inspiring
-"Decides where the tracks should be placed"
Ohio State Leadership Studies - CORRECT ANSWER - Some of the first leadership
studies in the world. Determined there is no clear pattern of behaviors that make someone
effective
Managerial grid - CORRECT ANSWER - Concern for people and concern for production,
contains 5 leadership "styles"
Situational leadership - CORRECT ANSWER - Leadership behavior should depend on the
people you are leading. Uses curve similar to when teaching someone to drive for the first time
Fielder's Contingency Model - CORRECT ANSWER - -Leaders are either task motivated
or relationship motivated
, -Based on the likelihood that the leader can successfully accomplish the job and the leader's
basic motivation
-Leaders have one dominant style that is resistant to change
Situational Control - CORRECT ANSWER - Refers to the amount of control the leader
has in his or her immediate work environment
Dimensions of Situational Control - CORRECT ANSWER - -Leader-member relations
-Task structure
-Position power
Leader-member relations - CORRECT ANSWER - Reflects the extent to which the leader
has the support, loyalty, and trust of the workgroup
Task structure - CORRECT ANSWER - The amount of structure contained within tasks
performed by the work group
Position power - CORRECT ANSWER - The degree to which the leader has formal power
to reward, punish, or obtain compliance from employees
Contingency factors - CORRECT ANSWER - Situational variables that cause one style of
leadership to be more effective than another
Employee characteristics - CORRECT ANSWER - Locus of control, task ability, need for
achievement, experience, need for clarity
Environmental factors - CORRECT ANSWER - Task structure, work group dynamics
Laissez-faire leadership - CORRECT ANSWER - Not assuming leadership
responsibilities, not a way to lead