WHY not what happened/ the reason
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Business case
energy, organizational leadership, marketplace leadership, personal leadership
,Give this one a try later!
239 - what it takes to run IBM
Financial
Customer
Internal Business Processes
Learning and Growth
Metrics
Initiatives
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Balanced Scorecards
Not simple, wrote or habit forming
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Unstructured/Unprogrammed decisions
the biggest motivator is fear or anger or extinction but most people don't respond
well to that so other is learning and opportunity
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203 - levers of motivation
, conformance, failure, decision tree
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juran's cost of quality
1. Bounded rationality
2. Risk
3. Uncertainty
4. Information symmetry
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Know at least 4 of the characteristics of the decision environment
you can't solve a problem without data or facts, vision became new mission
statement, developed the balanced score card, shifted power base, developed
clinical pathways
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Change Management at Duke Children's Hospital
Tier 1- Partners that you directly conduct business with
Tier 2 - Where your Tier 1 suppliers get their materials
Tier 3 - One step form final product; works with raw materials
Give this one a try later!
Give this one a try later!
Business case
energy, organizational leadership, marketplace leadership, personal leadership
,Give this one a try later!
239 - what it takes to run IBM
Financial
Customer
Internal Business Processes
Learning and Growth
Metrics
Initiatives
Give this one a try later!
Balanced Scorecards
Not simple, wrote or habit forming
Give this one a try later!
Unstructured/Unprogrammed decisions
the biggest motivator is fear or anger or extinction but most people don't respond
well to that so other is learning and opportunity
Give this one a try later!
203 - levers of motivation
, conformance, failure, decision tree
Give this one a try later!
juran's cost of quality
1. Bounded rationality
2. Risk
3. Uncertainty
4. Information symmetry
Give this one a try later!
Know at least 4 of the characteristics of the decision environment
you can't solve a problem without data or facts, vision became new mission
statement, developed the balanced score card, shifted power base, developed
clinical pathways
Give this one a try later!
Change Management at Duke Children's Hospital
Tier 1- Partners that you directly conduct business with
Tier 2 - Where your Tier 1 suppliers get their materials
Tier 3 - One step form final product; works with raw materials
Give this one a try later!
