UPDATED ACTUAL Exam Questions and
CORRECT Answers
Misconception - CORRECT ANSWER - Callers are too upset to provide accurate and
useful responses to the EMD
EMD - CORRECT ANSWER - determine the nature and severity of the medical incident
type
Compassion - CORRECT ANSWER - ___ for others and the desire to help then are two of
the most important characteristics of a good EMD
A successful EMD effectively - CORRECT ANSWER - ___ handles the emotional stress
involved on caller/patient crisis situations and clearly guides callers in these situations
EMD - CORRECT ANSWER - ___ gather(s) information from callers, prioritizes that
information and consolidates that information in a useful format.
EMD - CORRECT ANSWER - ___ ensure the safety of the patient, bystanders and
responders.
EMD - CORRECT ANSWER - ___ instruction to callers that will help them prepare for
the arrival of responders, based on the instructions of the EMDPRS
Call Receiving - CORRECT ANSWER - ___ : In this phase an EMD takes an incoming
xall and goes through and "all-caller interrogation" sequence.
Location? - CORRECT ANSWER - Location of Patient
, What? - CORRECT ANSWER - Nature of emergency
How? - CORRECT ANSWER - How it occured
Who? - CORRECT ANSWER - To whom it occurred
When? - CORRECT ANSWER - When did it occur
Dispatch - CORRECT ANSWER - ___ : The EMD turns to the proper protocol. This
protocol provides the proper response mode. Response mode are pre-determined by local medicL
authorities for the most effective response to the call type.
Post Dispatch - CORRECT ANSWER - ___ : Once resources have been dispatched. the
EMD engages in preparing the caller/patient for the arrival of responding EMS personal
Basic Life Support (BLS) Advanced life support (ALS) - CORRECT ANSWER -
Generally, there are multiple types of responding resources available in many EMS systems.
They are defined at the state and local level. These resources vary in the type of equipment
carried, patients transport capability treatments that can be provided and the training that the
attending personnel have received.
Tier 1 First Responders - CORRECT ANSWER - ___ : ___ are used to provide immediate
response to events that are determined to be highly urgent
Liability - CORRECT ANSWER - You are ultimately responsible for your actions.
Exemptions for liability - CORRECT ANSWER - "Good Samaritans" Laws provide
protection to person