DOULA CERTIFICATION EXAM QUESTIONS & 100%
CORRECT SOLUTIONS-VERIFIED ANSWERS
1. Approximately 80% of our waking hours are spent in some form of communication.
Which form accounts for half of that 80%? - ✔✔a. Writing
b. Reading
c. Listening
d. Speaking
ANSWER: C
2. What type of listening are we engaged in when we are attempting to scrutinize what
is being said? - ✔✔a. Informational
b. Critical
c. Selective
d. Appreciative
ANSWER: B
3. A listener can show that they have been paying attention to a speaker by: - ✔✔a.
Asking relevant questions
b. Summarizing what the speaker said
c. Reflecting on what the speaker said
d. All of the above
e. None of the above
ANSWER: D
,4. The main point of negotiation is: - ✔✔a. To reach agreements without causing
barriers to communication
b. To get what you want
c. To explain why your cause is more urgent
d. To avoid a fight
ANSWER: A
5. What is the biggest obstacle to developing and projecting confidence? - ✔✔a. Fear
of public speaking
b. Fear of failure
c. A soft speaking voice
d. Talking too fast
ANSWER: B
1. Which statement is correct? - ✔✔a. When a woman is pregnant, she should rest as
much as possible because she won't be able to when the baby is born.
b. Most women don't feel like eating much when they are pregnant because of the
nausea of "morning sickness."
c. A pregnant woman should only eat meat that is well done and should avoid drinking
unpasteurized milk or cheeses made from unpasteurized milk.
d. Pregnant women should not personally use tobacco but second-hand smoke doesn't
count as something that increases the risks for an unborn baby.
ANSWER: C
2. Which statement is correct? - ✔✔a. The doula should meet the client's care
provider on the day of the delivery.
b. The doula should call the hospital or the birth center ahead of the delivery and ask if
and when s/he and her/his client can visit and take a tour of her facility of choice.
, c. Doctors and nurses are always welcoming towards the doulas because of the
important role s/he plays in the client's life.
d. All the above statements are correct.
ANSWER: B
3. Which statement is false? - ✔✔a. You should suggest that the mother and her
partner find out if their baby is a boy or girl so they will receive gender appropriate gifts
at the baby shower.
b. The mother and her partner should plan a visit to their respective human resources
departments to check on the amount of maternity leave they will have.
c. You should encourage your client to sign up for prenatal yoga classes because yoga
can build strength for labor and help improve her flexibility, agility, balance and posture.
d. It is a good idea to advise the mother and her partner to consider cooking and
freezing some food for when they bring the baby home.
ANSWER: A
4. How can a doula help to create a safe environment for her/his pregnant client? -
✔✔a. Dim the lights, play soft music of the woman's choosing.
b. Encourage the woman to bring familiar items and use her labor space in ways that
will enhance her feelings of security and comfort.
c. Neither a nor b
d. Both a and b
ANSWER: D
5. Which statement is incorrect? - ✔✔a. Parents should never put a rear-facing infant
or convertible seat in the front seat of the car, but always use the rear seat.
b. The higher priced car seats are always the best ones to choose for your baby.
c. If you borrow a car seat, you should make sure that it is not more than 6 years old and
was never in a crash.
CORRECT SOLUTIONS-VERIFIED ANSWERS
1. Approximately 80% of our waking hours are spent in some form of communication.
Which form accounts for half of that 80%? - ✔✔a. Writing
b. Reading
c. Listening
d. Speaking
ANSWER: C
2. What type of listening are we engaged in when we are attempting to scrutinize what
is being said? - ✔✔a. Informational
b. Critical
c. Selective
d. Appreciative
ANSWER: B
3. A listener can show that they have been paying attention to a speaker by: - ✔✔a.
Asking relevant questions
b. Summarizing what the speaker said
c. Reflecting on what the speaker said
d. All of the above
e. None of the above
ANSWER: D
,4. The main point of negotiation is: - ✔✔a. To reach agreements without causing
barriers to communication
b. To get what you want
c. To explain why your cause is more urgent
d. To avoid a fight
ANSWER: A
5. What is the biggest obstacle to developing and projecting confidence? - ✔✔a. Fear
of public speaking
b. Fear of failure
c. A soft speaking voice
d. Talking too fast
ANSWER: B
1. Which statement is correct? - ✔✔a. When a woman is pregnant, she should rest as
much as possible because she won't be able to when the baby is born.
b. Most women don't feel like eating much when they are pregnant because of the
nausea of "morning sickness."
c. A pregnant woman should only eat meat that is well done and should avoid drinking
unpasteurized milk or cheeses made from unpasteurized milk.
d. Pregnant women should not personally use tobacco but second-hand smoke doesn't
count as something that increases the risks for an unborn baby.
ANSWER: C
2. Which statement is correct? - ✔✔a. The doula should meet the client's care
provider on the day of the delivery.
b. The doula should call the hospital or the birth center ahead of the delivery and ask if
and when s/he and her/his client can visit and take a tour of her facility of choice.
, c. Doctors and nurses are always welcoming towards the doulas because of the
important role s/he plays in the client's life.
d. All the above statements are correct.
ANSWER: B
3. Which statement is false? - ✔✔a. You should suggest that the mother and her
partner find out if their baby is a boy or girl so they will receive gender appropriate gifts
at the baby shower.
b. The mother and her partner should plan a visit to their respective human resources
departments to check on the amount of maternity leave they will have.
c. You should encourage your client to sign up for prenatal yoga classes because yoga
can build strength for labor and help improve her flexibility, agility, balance and posture.
d. It is a good idea to advise the mother and her partner to consider cooking and
freezing some food for when they bring the baby home.
ANSWER: A
4. How can a doula help to create a safe environment for her/his pregnant client? -
✔✔a. Dim the lights, play soft music of the woman's choosing.
b. Encourage the woman to bring familiar items and use her labor space in ways that
will enhance her feelings of security and comfort.
c. Neither a nor b
d. Both a and b
ANSWER: D
5. Which statement is incorrect? - ✔✔a. Parents should never put a rear-facing infant
or convertible seat in the front seat of the car, but always use the rear seat.
b. The higher priced car seats are always the best ones to choose for your baby.
c. If you borrow a car seat, you should make sure that it is not more than 6 years old and
was never in a crash.
