Salesforce Admin 2025 Questions and
Answers Accurate
What component in Salesforce is similar to a table of data?
A. Record
B. Field
C. App
D. Object - answerD. object
How does a user navigate from an Account record to a related Contact record?
A. Lookup Field
B. Related List
C. List View
D. App Menu - answerB. Related List
Where can an administrator change the organization name and address, default locale,
default language, and default time zone?
A. Company Information
B. Organization-wide Settings
C. Business Hours
D. Language Settings - answerA
Which user interface settings must be enabled to allow users to edit records directly
from a list view, without navigating away from the page?
Select 2 answers
A. Enable Inline Editing
B. Enable Printable List Views
C. Enable Enhanced Profile List Views
D. Enable Enhanced Lists - answerA, D
What is a capability of Chatter?
Select 2 answers
A. People can see Chatter feed updates on records they follow.
B. Customers can add posts to a public Chatter group.
C. All users can enable objects and fields for feed tracking.
D. People can @mention other people in a Chatter post - answerA, D
What is determined by the user's profile?
Select 2 answers
A. Which tabs and apps are visible in the user interface.
B. Which currencies are available to users.
C. What users can do with records of a particular object.
,D. Which individual records users can view and edit - answerA, C
When creating a new user, what information is captured on the user record? Select 2
answers
A. Profile assigned to the user
B. List of apps that the user can access
C. Name, email address, and username of the user
D. User interface settings that can be enabled for the user - answerA, C
Support users at AW Computing can view, create, and edit accounts. However, the
management team does not want support users to delete accounts in the organization.
How can an administrator meet this requirement?
A. Assign the Standard User profile to support users.
B. Assign the Read Only profile to support users.
C. Create a custom profile that has the View All permissions enabled for the account
object and assign the custom profile to support users.
D. Create a custom profile that has the Delete permission disabled for the account
object and assign the custom profile to support users. - answerD
What should an administrator use to disable access to a custom application for a group
of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - answerA
Universal Containers needs to track the manufacturer and model for specific car
companies. How can the administrator ensure that the manufacturer selected influences
the values available for the model?
A. Create the manufacturer field as a dependent picklist and the model as a controlling
picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. -
answerC
Which statement about custom summary formulas in reports is true?
Select 2 answers
A. Reports can be grouped by a customs summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another customer summary formula.
D. Custom summary formulas can be used in a report built from a custom report type. -
answerB, D
,What feature sets the default level of access users have to records they do not own, in
each object?
A. Sharing rules
B. Organization-wide defaults
C. Role hierarchy
D. Manual Sharing - answerB
What does field-level security control?
A. Which fields are automatically generated by the system.
B. Which fields users can view and edit based on their profile.
C. Which fields are required in the user interface.
D. Which fields are encrypted to users based on their profile - answerB
Universal Containers needs to allow a group of users to view account records that they
do NOT own. Which feature can the system administrator use to meet this requirement?
A. Field Level Security
B. Account record types
C. Sharing Rules
D. Public groups - answerC
What automatically occurs when a custom field is deleted? Select 2 answers
A. The field is removed from associated page layouts.
B. The field values are archived in the setup audit trail.
C. All field data is deleted.
D. The field is removed from associated workflow rules - answerA, C
An administrator at AW Computing created custom fields on the Opportunity object for
Discount Percentage and Amount after Discount. The sales team wants these fields to
be grouped together on the opportunity record. How can an administrator meet this
requirement?
A. Create a new related list on the opportunity page layout and add the custom fields to
the related list.
B. Create a new business process for opportunities that contain the custom fields.
C. Create a new section on the opportunity page layout and add the custom fields to the
section.
D. Create a new record type for opportunities that contains the custom fields - answerC
An administrator created a validation rule to ensure that users do not change the Close
Date of an opportunity to a day in the past. What happens when a user tries to save an
opportunity that has a Close Date from last month? Select 2 answers
A. The validation failure is logged on the field history tracking related list.
B. The error message defined in the validation rule displays on the record.
C. The record will not save.
D. The user receives an email with the reason the validation rule failed. - answerB, C
What are the benefits of using the Data Import Wizard to import data into Salesforce?
, Select 2 answers
A. Import greater than 50,000 records.
B. Choose whether or not to trigger workflow rules.
C. Prevent duplicate records from entering the system.
D. Load data for all standard and custom objects. - answerB, C
How can an administrator prevent a former employee from logging in to the company's
Salesforce organization and free up a user license?
A. Delete the user record.
B. Overwrite the user record.
C. Freeze the user record.
D. Deactivate the user record. - answerD
An administrator at AW Computing incorrectly imported a set of records into Salesforce.
Which tools can the administrator use to remove the records from Salesforce?
Select 2 answers
A. Salesforce roll-back
B. Data loader
C. Mass delete records
D. Data Import Wizard - answerB, C
What report format displays a list of records sorted into groups with subtotals?
A. Tabular
B. Summary
C. Matrix
D. Joined - answerB
Which chart type can an administrator use to compare opportunity amounts by rep and
then by stage?
A. Gauge
B. Funnel
C. Stacked bar chart
D. Donut - answerC
What is determined by the running user of the dashboard?
A. What data viewers of the dashboard will see.
B. Which users can access the dashboard.
C. Which users can access the source reports for the dashboard.
D. Which users can refresh a dashboard. - answerA
What options are available when setting the evaluation criteria for a workflow rule?
Select 2 answers
A. Created, and any time it's edited to no longer meet criteria
B. Created
C. Created, and any time it's edited to subsequently meet criteria
D. Deleted - answerB, C
Answers Accurate
What component in Salesforce is similar to a table of data?
A. Record
B. Field
C. App
D. Object - answerD. object
How does a user navigate from an Account record to a related Contact record?
A. Lookup Field
B. Related List
C. List View
D. App Menu - answerB. Related List
Where can an administrator change the organization name and address, default locale,
default language, and default time zone?
A. Company Information
B. Organization-wide Settings
C. Business Hours
D. Language Settings - answerA
Which user interface settings must be enabled to allow users to edit records directly
from a list view, without navigating away from the page?
Select 2 answers
A. Enable Inline Editing
B. Enable Printable List Views
C. Enable Enhanced Profile List Views
D. Enable Enhanced Lists - answerA, D
What is a capability of Chatter?
Select 2 answers
A. People can see Chatter feed updates on records they follow.
B. Customers can add posts to a public Chatter group.
C. All users can enable objects and fields for feed tracking.
D. People can @mention other people in a Chatter post - answerA, D
What is determined by the user's profile?
Select 2 answers
A. Which tabs and apps are visible in the user interface.
B. Which currencies are available to users.
C. What users can do with records of a particular object.
,D. Which individual records users can view and edit - answerA, C
When creating a new user, what information is captured on the user record? Select 2
answers
A. Profile assigned to the user
B. List of apps that the user can access
C. Name, email address, and username of the user
D. User interface settings that can be enabled for the user - answerA, C
Support users at AW Computing can view, create, and edit accounts. However, the
management team does not want support users to delete accounts in the organization.
How can an administrator meet this requirement?
A. Assign the Standard User profile to support users.
B. Assign the Read Only profile to support users.
C. Create a custom profile that has the View All permissions enabled for the account
object and assign the custom profile to support users.
D. Create a custom profile that has the Delete permission disabled for the account
object and assign the custom profile to support users. - answerD
What should an administrator use to disable access to a custom application for a group
of users?
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - answerA
Universal Containers needs to track the manufacturer and model for specific car
companies. How can the administrator ensure that the manufacturer selected influences
the values available for the model?
A. Create the manufacturer field as a dependent picklist and the model as a controlling
picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. -
answerC
Which statement about custom summary formulas in reports is true?
Select 2 answers
A. Reports can be grouped by a customs summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another customer summary formula.
D. Custom summary formulas can be used in a report built from a custom report type. -
answerB, D
,What feature sets the default level of access users have to records they do not own, in
each object?
A. Sharing rules
B. Organization-wide defaults
C. Role hierarchy
D. Manual Sharing - answerB
What does field-level security control?
A. Which fields are automatically generated by the system.
B. Which fields users can view and edit based on their profile.
C. Which fields are required in the user interface.
D. Which fields are encrypted to users based on their profile - answerB
Universal Containers needs to allow a group of users to view account records that they
do NOT own. Which feature can the system administrator use to meet this requirement?
A. Field Level Security
B. Account record types
C. Sharing Rules
D. Public groups - answerC
What automatically occurs when a custom field is deleted? Select 2 answers
A. The field is removed from associated page layouts.
B. The field values are archived in the setup audit trail.
C. All field data is deleted.
D. The field is removed from associated workflow rules - answerA, C
An administrator at AW Computing created custom fields on the Opportunity object for
Discount Percentage and Amount after Discount. The sales team wants these fields to
be grouped together on the opportunity record. How can an administrator meet this
requirement?
A. Create a new related list on the opportunity page layout and add the custom fields to
the related list.
B. Create a new business process for opportunities that contain the custom fields.
C. Create a new section on the opportunity page layout and add the custom fields to the
section.
D. Create a new record type for opportunities that contains the custom fields - answerC
An administrator created a validation rule to ensure that users do not change the Close
Date of an opportunity to a day in the past. What happens when a user tries to save an
opportunity that has a Close Date from last month? Select 2 answers
A. The validation failure is logged on the field history tracking related list.
B. The error message defined in the validation rule displays on the record.
C. The record will not save.
D. The user receives an email with the reason the validation rule failed. - answerB, C
What are the benefits of using the Data Import Wizard to import data into Salesforce?
, Select 2 answers
A. Import greater than 50,000 records.
B. Choose whether or not to trigger workflow rules.
C. Prevent duplicate records from entering the system.
D. Load data for all standard and custom objects. - answerB, C
How can an administrator prevent a former employee from logging in to the company's
Salesforce organization and free up a user license?
A. Delete the user record.
B. Overwrite the user record.
C. Freeze the user record.
D. Deactivate the user record. - answerD
An administrator at AW Computing incorrectly imported a set of records into Salesforce.
Which tools can the administrator use to remove the records from Salesforce?
Select 2 answers
A. Salesforce roll-back
B. Data loader
C. Mass delete records
D. Data Import Wizard - answerB, C
What report format displays a list of records sorted into groups with subtotals?
A. Tabular
B. Summary
C. Matrix
D. Joined - answerB
Which chart type can an administrator use to compare opportunity amounts by rep and
then by stage?
A. Gauge
B. Funnel
C. Stacked bar chart
D. Donut - answerC
What is determined by the running user of the dashboard?
A. What data viewers of the dashboard will see.
B. Which users can access the dashboard.
C. Which users can access the source reports for the dashboard.
D. Which users can refresh a dashboard. - answerA
What options are available when setting the evaluation criteria for a workflow rule?
Select 2 answers
A. Created, and any time it's edited to no longer meet criteria
B. Created
C. Created, and any time it's edited to subsequently meet criteria
D. Deleted - answerB, C
