COMM 277 Final Exam Questions with Verified Solutions.
Adjourning - > The stage at which a group ceases to function.
Common purpose - > Group objective shared by all members.
Dyad - > Two people.
Forming - > The stage when a group or team first meets. A stage in group formation
characterized by anxiety and uncertainty.
Group hate - > A feeling of dread and repulsion that some people feel towards working in
groups.
Mediated setting - > A setting in which the channel of communication is a telephone line,
fibre-optic cable, TV signal, the Internet, or other technological means of communication.
Norming - > The stage at which a clear group/team structure is present.
Performing - > The stage at which a group or team is ready to perform and meet its
objectives. A stage in group formation characterized by cooperation and productive work.
Sense of belonging - > Mutual concern that unites members of a group.
Small group - > A group comprising a minimum of three people and a maximum of 12.
(Note! Opinions differ regarding this definition.)
Social facilitation - > The tendency for people to work harder simply because there are
other people present.
Storming - > The stage when a group or team begins to take shape. A stage in group
formation characterized by competition and individuality.
Team - > A coordinated group of individuals organized to work together to achieve a
specific common goal.
,Transactive process - > The process by which we make sense of the world and share that
sense with others.
Ad hoc group - > A group that meets to handle a special task and disbands when it has
accomplished this task.
Collectivistic culture - > Culture that values group or team achievement more than
individual achievement.
Committee - > A group of people elected or appointed by a larger group to accomplish a
specific task.
Cross-functional training - > Training team members to take on more than one group
responsibility.
Decision-making group - > A group established to choose from among several
alternatives.
Primary group - > A group whose main purpose is to give people a way to fulfill their basic
need to associate with others.
Problem-solving group - > A group tasked with overcoming an unsatisfactory situation or
obstacle.
Quality circle - > A group of from 5 to 15 employees who meet regularly to examine work
processes in order to improve productivity.
Secondary group - > A group that exists to accomplish a task or achieve a goal.
Self-actualization - > The achievement of one's potential as an individual.
Social loafing - > A situation in which individuals rely on other members of a group to
accomplish a common goal.
Standing committee - > A group that remains active for an extended period of time.
Study group - > A group established to gather information and learn new ideas.
, Therapy group - > A support group that helps group members work on personal problems
or provides encouragement and support to help them cope with stress.
Asynchronous communication - > Communication interactions that take place in delayed
time.
Discussion-management competencies - > Skills that allow group members to stay
focused on a task and manage group interactions.
Electronic meeting systems - > Computer hardware and software that helps group
members accomplish work when they are not meeting face-to-face
Focus group - > A small group of people that focuses on a particular topic or issue.
Group goal - > Clear elevating outcomes that drive all aspects of team accomplishment.
Group methods - > Processes by which team or group members discuss how to coordinate
efforts and work together.
Group roles - > Responsibilities that a group discusses and assigns to group members.
Group rule - > Norms and operating procedure that are clearly discussed and developed to
help a team get its work done.
Problem-oriented competencies - > Skills that allow group members to focus on defining
and analyzing a problem.
Relational competencies - > Skills that allow group members to manage conflict and
maintain a positive group climate.
Solution-oriented competencies - > Skills that allow group members to focus on identifying
solution criteria and generating and evaluating solutions.
Synchronous communication - > Communication interactions that take place in real time.
Adjourning - > The stage at which a group ceases to function.
Common purpose - > Group objective shared by all members.
Dyad - > Two people.
Forming - > The stage when a group or team first meets. A stage in group formation
characterized by anxiety and uncertainty.
Group hate - > A feeling of dread and repulsion that some people feel towards working in
groups.
Mediated setting - > A setting in which the channel of communication is a telephone line,
fibre-optic cable, TV signal, the Internet, or other technological means of communication.
Norming - > The stage at which a clear group/team structure is present.
Performing - > The stage at which a group or team is ready to perform and meet its
objectives. A stage in group formation characterized by cooperation and productive work.
Sense of belonging - > Mutual concern that unites members of a group.
Small group - > A group comprising a minimum of three people and a maximum of 12.
(Note! Opinions differ regarding this definition.)
Social facilitation - > The tendency for people to work harder simply because there are
other people present.
Storming - > The stage when a group or team begins to take shape. A stage in group
formation characterized by competition and individuality.
Team - > A coordinated group of individuals organized to work together to achieve a
specific common goal.
,Transactive process - > The process by which we make sense of the world and share that
sense with others.
Ad hoc group - > A group that meets to handle a special task and disbands when it has
accomplished this task.
Collectivistic culture - > Culture that values group or team achievement more than
individual achievement.
Committee - > A group of people elected or appointed by a larger group to accomplish a
specific task.
Cross-functional training - > Training team members to take on more than one group
responsibility.
Decision-making group - > A group established to choose from among several
alternatives.
Primary group - > A group whose main purpose is to give people a way to fulfill their basic
need to associate with others.
Problem-solving group - > A group tasked with overcoming an unsatisfactory situation or
obstacle.
Quality circle - > A group of from 5 to 15 employees who meet regularly to examine work
processes in order to improve productivity.
Secondary group - > A group that exists to accomplish a task or achieve a goal.
Self-actualization - > The achievement of one's potential as an individual.
Social loafing - > A situation in which individuals rely on other members of a group to
accomplish a common goal.
Standing committee - > A group that remains active for an extended period of time.
Study group - > A group established to gather information and learn new ideas.
, Therapy group - > A support group that helps group members work on personal problems
or provides encouragement and support to help them cope with stress.
Asynchronous communication - > Communication interactions that take place in delayed
time.
Discussion-management competencies - > Skills that allow group members to stay
focused on a task and manage group interactions.
Electronic meeting systems - > Computer hardware and software that helps group
members accomplish work when they are not meeting face-to-face
Focus group - > A small group of people that focuses on a particular topic or issue.
Group goal - > Clear elevating outcomes that drive all aspects of team accomplishment.
Group methods - > Processes by which team or group members discuss how to coordinate
efforts and work together.
Group roles - > Responsibilities that a group discusses and assigns to group members.
Group rule - > Norms and operating procedure that are clearly discussed and developed to
help a team get its work done.
Problem-oriented competencies - > Skills that allow group members to focus on defining
and analyzing a problem.
Relational competencies - > Skills that allow group members to manage conflict and
maintain a positive group climate.
Solution-oriented competencies - > Skills that allow group members to focus on identifying
solution criteria and generating and evaluating solutions.
Synchronous communication - > Communication interactions that take place in real time.
