Wellcare ACT
A grievance request, or any evidence concerning a grievance, must be filed
orally or in
writing no later than calendar days from the date of the event or the
date the
member is made aware
When completing of the issue.
an application, youCorrect
should ensure that you enter the
answers 60
provider ID
specialist of a
and not a Primary Care Physician (PCP). Correct
answers False
Which of the following statements about completing telephonic enrollments
is FALSE?
Correct answers Must include most of the required elements necessary to
complete the
enrollme
nt
A passing score of or higher must be achieved to successfully complete
this course
Correct answers
85%
To ensure accurate data entry, you should repeat the Medicare ID
back to the Correct answers
beneficiary.
True
Steps to take when safeguarding and securing PHI and PII include Correct
answers
of the All
Above
An agent may be terminated for cause if they fail to comply with a
compliance
investigation, encourage others to avoid the compliance interview
process, or fail to
provide truthful or complete information Correct
answers True
For 2022, will no longer be a preferred pharmacy Correct answers
Walmart
The Part D Senior Savings Model (SSM), which reduces member spending
on insulin,
will be offered on the Value Script and Value Plus products Correct
answers True
Communication of PHI can be: Correct answers Written,
Electronic, Verbal
Agents must meet all required contracting, training, and certification
requirements
eligible to sell to be
Wellcare's Medicare Products Correct
answers True
Wellcare offers a robust portfolio of products and plans across states.
Correct
answers
50
When enrolling a D-SNP beneficiary, be sure to verify plan enrollment
eligibility
the and thatlevel is eligible for the requested plan. Correct
MSP program
answers True
A grievance request, or any evidence concerning a grievance, must be filed
orally or in
writing no later than calendar days from the date of the event or the
date the
member is made aware
When completing of the issue.
an application, youCorrect
should ensure that you enter the
answers 60
provider ID
specialist of a
and not a Primary Care Physician (PCP). Correct
answers False
Which of the following statements about completing telephonic enrollments
is FALSE?
Correct answers Must include most of the required elements necessary to
complete the
enrollme
nt
A passing score of or higher must be achieved to successfully complete
this course
Correct answers
85%
To ensure accurate data entry, you should repeat the Medicare ID
back to the Correct answers
beneficiary.
True
Steps to take when safeguarding and securing PHI and PII include Correct
answers
of the All
Above
An agent may be terminated for cause if they fail to comply with a
compliance
investigation, encourage others to avoid the compliance interview
process, or fail to
provide truthful or complete information Correct
answers True
For 2022, will no longer be a preferred pharmacy Correct answers
Walmart
The Part D Senior Savings Model (SSM), which reduces member spending
on insulin,
will be offered on the Value Script and Value Plus products Correct
answers True
Communication of PHI can be: Correct answers Written,
Electronic, Verbal
Agents must meet all required contracting, training, and certification
requirements
eligible to sell to be
Wellcare's Medicare Products Correct
answers True
Wellcare offers a robust portfolio of products and plans across states.
Correct
answers
50
When enrolling a D-SNP beneficiary, be sure to verify plan enrollment
eligibility
the and thatlevel is eligible for the requested plan. Correct
MSP program
answers True
