Industrial Psych Exam One (Chpts. 1-6)
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Industrial-Organizational (I/O) Psychology - CORRECT ANSWER - the application of
psychological principles, theory, and research to the work setting
Society for Industrial and Organizational Psychology (SIOP) - CORRECT ANSWER - An
association to which many IO psychologists, both practitioners and researchers, belong.
Designated as Division 14 of the American Psychological Association (APA).
personnel psychology - CORRECT ANSWER - Field of psychology that addresses issues
such as recruitment, selection, training, performance appraisal, promotion, transfer, and
termination. The goal is to find or fit the best person to the job.
Human Resources management (HRM) - CORRECT ANSWER - Practices such as
recruitment, selection, retention, training, and development of people (human resources) in order
to achieve individual and organizational goals.
organizational psychology - CORRECT ANSWER - field of psychology that combines
research from social psychology and organizational behavior and addresses the emotional and
motivational side of work. It concentrates on the reactions of people to work and the action plans
that develop as a result of those reactions.
human engineering or human factors psychology - CORRECT ANSWER - the study of the
capacities and limitations of humans with respect to a particular environment. Almost the
opposite of the personnel approach. The goal is to develop an environment that is compatible
with the characteristics of the worker.
scientist-practitioner model - CORRECT ANSWER - A model that uses scientific tools
and research in the practice of I-O psychology.
,Welfare-to-work program - CORRECT ANSWER - program that requires individuals to
work in return for government subsidies
Telecommuting - CORRECT ANSWER - accomplishing work tasks from a distant
location using electronic communication media
Virtual Team - CORRECT ANSWER - team that has widely dispersed members working
together toward a common goal and linked through computers and other technology
Stanford-Binet Test - CORRECT ANSWER - A well-known intelligence test designed for
testing one individual at a time. Originally developed by Alfred Binet and Theodore Simon in
1905, the Binet-Simon test was updated starting in 1916 by Lewis Terman and colleagues at
Stanford University, which led to the test's current name.
scientific management - CORRECT ANSWER - A movement based on principles
developed by Frederick W. Taylor, who suggested that there was one best and most efficient way
to perform various jobs.
revery obsession - CORRECT ANSWER - Australian psychologist Elton Mayo proposed
that this mental state resulted from the mind-numbing, repetitive, and difficult work that
characterized U.S. factories in the early 20th century, causing factory workers to be unhappy,
prone to resist management attempts to increase productivity, and sympathetic to labor unions.
Hawthorne Studies - CORRECT ANSWER - Research done at the Hawthorne, Illinois,
plant of the Western Electric Company that began as attempts to increase productivity by
manipulating lighting, rest breaks, and work hours. This research showed the important role that
workers' attitudes played in productivity.
Hawthorne Effect - CORRECT ANSWER - a change in behavior or attitudes that was the
simple result of increased attention
Human Relations Movement - CORRECT ANSWER - proposed that better human
relations could increase worker productivity
, Civil Rights Act of 1964 - CORRECT ANSWER - Federal legislation that prohibits
discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or
privileges of employment based on race, color, religion, sex, or national origin which define
what are known as protected groups. Prohibits not only intentional discrimination but also
practices that have the unintentional effect of discrimination against individuals of protected
groups.
American Psychological Association (APA) - CORRECT ANSWER - The major
professional organization for psychologists of all kinds in the United States.
culture - CORRECT ANSWER - A system in which individuals share meanings and
common ways of viewing events and objects
"West versus the Rest" mentality - CORRECT ANSWER - Tendency for researchers to
develop theories relevant to U.S. situations, with less concern given to their applicability in other
countries.
expatriate - CORRECT ANSWER - manager or professional assigned to work in a location
outside of his or her home country
collectivist culture - CORRECT ANSWER - A culture that values the group more than the
individual.
individualist culture - CORRECT ANSWER - A culture that values the individual more
than the group.
Hofstede's Theory - CORRECT ANSWER - Culture is more complex than a single
continuum. There are five basic factors on which cultures can be distinguished --
individualism/collectivism, power distance, masculinity/femininity, and long term vs. short term
orientation.
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Industrial-Organizational (I/O) Psychology - CORRECT ANSWER - the application of
psychological principles, theory, and research to the work setting
Society for Industrial and Organizational Psychology (SIOP) - CORRECT ANSWER - An
association to which many IO psychologists, both practitioners and researchers, belong.
Designated as Division 14 of the American Psychological Association (APA).
personnel psychology - CORRECT ANSWER - Field of psychology that addresses issues
such as recruitment, selection, training, performance appraisal, promotion, transfer, and
termination. The goal is to find or fit the best person to the job.
Human Resources management (HRM) - CORRECT ANSWER - Practices such as
recruitment, selection, retention, training, and development of people (human resources) in order
to achieve individual and organizational goals.
organizational psychology - CORRECT ANSWER - field of psychology that combines
research from social psychology and organizational behavior and addresses the emotional and
motivational side of work. It concentrates on the reactions of people to work and the action plans
that develop as a result of those reactions.
human engineering or human factors psychology - CORRECT ANSWER - the study of the
capacities and limitations of humans with respect to a particular environment. Almost the
opposite of the personnel approach. The goal is to develop an environment that is compatible
with the characteristics of the worker.
scientist-practitioner model - CORRECT ANSWER - A model that uses scientific tools
and research in the practice of I-O psychology.
,Welfare-to-work program - CORRECT ANSWER - program that requires individuals to
work in return for government subsidies
Telecommuting - CORRECT ANSWER - accomplishing work tasks from a distant
location using electronic communication media
Virtual Team - CORRECT ANSWER - team that has widely dispersed members working
together toward a common goal and linked through computers and other technology
Stanford-Binet Test - CORRECT ANSWER - A well-known intelligence test designed for
testing one individual at a time. Originally developed by Alfred Binet and Theodore Simon in
1905, the Binet-Simon test was updated starting in 1916 by Lewis Terman and colleagues at
Stanford University, which led to the test's current name.
scientific management - CORRECT ANSWER - A movement based on principles
developed by Frederick W. Taylor, who suggested that there was one best and most efficient way
to perform various jobs.
revery obsession - CORRECT ANSWER - Australian psychologist Elton Mayo proposed
that this mental state resulted from the mind-numbing, repetitive, and difficult work that
characterized U.S. factories in the early 20th century, causing factory workers to be unhappy,
prone to resist management attempts to increase productivity, and sympathetic to labor unions.
Hawthorne Studies - CORRECT ANSWER - Research done at the Hawthorne, Illinois,
plant of the Western Electric Company that began as attempts to increase productivity by
manipulating lighting, rest breaks, and work hours. This research showed the important role that
workers' attitudes played in productivity.
Hawthorne Effect - CORRECT ANSWER - a change in behavior or attitudes that was the
simple result of increased attention
Human Relations Movement - CORRECT ANSWER - proposed that better human
relations could increase worker productivity
, Civil Rights Act of 1964 - CORRECT ANSWER - Federal legislation that prohibits
discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or
privileges of employment based on race, color, religion, sex, or national origin which define
what are known as protected groups. Prohibits not only intentional discrimination but also
practices that have the unintentional effect of discrimination against individuals of protected
groups.
American Psychological Association (APA) - CORRECT ANSWER - The major
professional organization for psychologists of all kinds in the United States.
culture - CORRECT ANSWER - A system in which individuals share meanings and
common ways of viewing events and objects
"West versus the Rest" mentality - CORRECT ANSWER - Tendency for researchers to
develop theories relevant to U.S. situations, with less concern given to their applicability in other
countries.
expatriate - CORRECT ANSWER - manager or professional assigned to work in a location
outside of his or her home country
collectivist culture - CORRECT ANSWER - A culture that values the group more than the
individual.
individualist culture - CORRECT ANSWER - A culture that values the individual more
than the group.
Hofstede's Theory - CORRECT ANSWER - Culture is more complex than a single
continuum. There are five basic factors on which cultures can be distinguished --
individualism/collectivism, power distance, masculinity/femininity, and long term vs. short term
orientation.
