PSYC 142: Industrial Organizational Psych:
Exam 1 UPDATED Exam Questions and
CORRECT Answers
industrial organizational psychology - CORRECT ANSWER - branch of psychology that
is concerned with the study of behavior in work settings and the application of psychology
principles to change work behavior
dual focus of IO psych - CORRECT ANSWER - -efficiency/productivity of organizations
-health/well-being of employees
time-and-motion studies - CORRECT ANSWER - procedures in which work tasks are
broken down into simple component movements and the movements timed to develop a more
efficient method for performing the task
scientific management - CORRECT ANSWER - a method of using scientific principles to
improve the efficiency and productivity of jobs;
most effective for manual labor jobs rather than cognitively complex occupations
WW1/1920s/Great Depression - CORRECT ANSWER - intelligence testing for army
placement;
Hawthorne effect: lighting effects work efficiency/being watched increases productivity;
human relations movement: social interactions are really important in the workplace/for
productivity, should like the people you work with
Post War Era - CORRECT ANSWER - specialty areas in IO emerged
growth of defense industry
civil rights legislation: banned discrimination in employment
, Four key trends today in IO Psych - CORRECT ANSWER - -the changing nature of work
(becoming more complex, outsourcing, downsizing);
-expanding focus on human resources (viewing your employee as a whole person not just a
worker bee);
-increasing diversity and globalization of the workforce (international growth, globalization);
-increasing relevance of IO psych in policy and practice (improving selection and training of
leader, leveraging/utilizing diversity in workforce)
job analysis - CORRECT ANSWER - the systematic study of the tasks, duties, and
responsibilities of a job and the qualities needed to perform it
What four things do a job analysis produce? - CORRECT ANSWER - job description
job specification
job evaluation
performance evaluation
job description - CORRECT ANSWER - tasks/activities you do on the job;
what people in a particular job do
job specification - CORRECT ANSWER - qualifications/human characteristics necessary
for the job
job evaluation - CORRECT ANSWER - assessment of the relative worth of a job in order
to determine how much money that job should pay;
based upon perceived value and KSAOs
KSAOs - CORRECT ANSWER - Knowledge
Skill
Ability
Other Personal characteristics
Exam 1 UPDATED Exam Questions and
CORRECT Answers
industrial organizational psychology - CORRECT ANSWER - branch of psychology that
is concerned with the study of behavior in work settings and the application of psychology
principles to change work behavior
dual focus of IO psych - CORRECT ANSWER - -efficiency/productivity of organizations
-health/well-being of employees
time-and-motion studies - CORRECT ANSWER - procedures in which work tasks are
broken down into simple component movements and the movements timed to develop a more
efficient method for performing the task
scientific management - CORRECT ANSWER - a method of using scientific principles to
improve the efficiency and productivity of jobs;
most effective for manual labor jobs rather than cognitively complex occupations
WW1/1920s/Great Depression - CORRECT ANSWER - intelligence testing for army
placement;
Hawthorne effect: lighting effects work efficiency/being watched increases productivity;
human relations movement: social interactions are really important in the workplace/for
productivity, should like the people you work with
Post War Era - CORRECT ANSWER - specialty areas in IO emerged
growth of defense industry
civil rights legislation: banned discrimination in employment
, Four key trends today in IO Psych - CORRECT ANSWER - -the changing nature of work
(becoming more complex, outsourcing, downsizing);
-expanding focus on human resources (viewing your employee as a whole person not just a
worker bee);
-increasing diversity and globalization of the workforce (international growth, globalization);
-increasing relevance of IO psych in policy and practice (improving selection and training of
leader, leveraging/utilizing diversity in workforce)
job analysis - CORRECT ANSWER - the systematic study of the tasks, duties, and
responsibilities of a job and the qualities needed to perform it
What four things do a job analysis produce? - CORRECT ANSWER - job description
job specification
job evaluation
performance evaluation
job description - CORRECT ANSWER - tasks/activities you do on the job;
what people in a particular job do
job specification - CORRECT ANSWER - qualifications/human characteristics necessary
for the job
job evaluation - CORRECT ANSWER - assessment of the relative worth of a job in order
to determine how much money that job should pay;
based upon perceived value and KSAOs
KSAOs - CORRECT ANSWER - Knowledge
Skill
Ability
Other Personal characteristics
