ACTUAL Exam Questions and CORRECT
Answers
What is OB about? - CORRECT ANSWER - OB seeks to understand, explain, and predict
how people act and interact with others in organizational systems
a consciously coordinated social unit, composed of two or more people, that functions on a
relatively continuous basis to achieve a common goal or set of goals - CORRECT
ANSWER - organization
What makes organizations successful? (5) - CORRECT ANSWER - 1. revolutionary
products/services
2. strategic planning
3. continuous innovation
4. embracing change
5. reward and retain the best talent
What puts organizations in trouble? (5) - CORRECT ANSWER - 1. unclear vision
2. bad leadership
3. stop innovating
4. maladaptive to market changes
5. losing talents
What are the 4 principles of scientific management? (4) - CORRECT ANSWER - 1.
systematically studied the way jobs are done and the skillsets needed
2. standardized work procedures
3. quantify expectations on outputs
4. pay premiums for higher performance
, What is the core of organization? (4) - CORRECT ANSWER - 1. people
2. structure
3. resources
4. culture
In what ways did scientific management revolutionize the industry? (4) - CORRECT
ANSWER - 1. increased production efficiency
2. scientific approach to employee selection and development
3. increased worker input = greater pay
4. big decisions left to upper management
What are the 7 key elements of organizational structure? (7) - CORRECT ANSWER - 1.
work specialization
2. departmentalization
3. chain of command
4. span of control
5. centralization/decentralization
6. formalization
7. boundary spanning
the degree to which tasks in the organization are subdivided into separate jobs - CORRECT
ANSWER - work specialization
What are the advantages of work specialization? (3) - CORRECT ANSWER - - greater
efficiency
- increased production
increased employee skill