Mandalyn Academy Final Exam
Questions and Answers 100% Pass
What is another term for ethics? - ✔✔Code of Conduct
What document establishes the values that you live and work by, as well as your future
goals? - ✔✔Mission Statement
What are the two types of goals? - ✔✔Short & Long Term
What does procrastination mean? - ✔✔Putting of til tomorrow what you can do today
Where are you likely to find licensed massage therapists working today? - ✔✔Airports
Why did ancient Hebrews practice grooming rituals? - ✔✔They believed that their
bodies were gifts to be cared for
Which career requires a knowledge of cosmetic chemistry, makeup and camouflage
techniques, and business skills? - ✔✔Medical Esthetician
Where were makeup and showy clothing encouraged during the Victorian Age? -
✔✔Theatre
Katelyn Whitman, All Rights Reserved © 2025 1
,What can you do to begin your journey of success right now? - ✔✔Visualize yourself as
a successful esthetician
Give an example of an active problem-solving word. - ✔✔Create
What should you do when faced with a difficult client? - ✔✔Use language that evokes a
positive response
How should you communicate with fellow staff members? - ✔✔Remain objective
What should you avoid when communicating with your salon manager? -
✔✔Complaining about colleagues and gossiping
What is part of your physical presentation? - ✔✔Posture, walk, and movement
What food should Estheticians avoid while working? - ✔✔Onions
When people are secure, how do they feel? - ✔✔Confident
What is the most common way communicable diseases are spread? - ✔✔Dirty hands
What are the characteristics of an ideal disinfectant? - ✔✔It has strips to check efficacy
How long should you flush a client's eyes with water if product gets into them? - ✔✔15
minutes
What do people do when they believe in themselves? - ✔✔Stick to what they believe is
right
Katelyn Whitman, All Rights Reserved © 2025 2
,When should the client intake form be mentioned to the client? - ✔✔Prior to service-
when they schedule the appointment
What is the final step of the 10-step consultation process? - ✔✔Repeat
What term refers to an abnormal condition of all or part of the body that makes the
body incapable of carrying on normal functions? - ✔✔Disease
What question should you ask clients about their lifestyle during the consultation? -
✔✔"What do you do for a living?"
What are the two new cells created through binary fission called? - ✔✔Daughter cells
What type of approach is generally best when applying makeup? - ✔✔Clean and
natural
What is a sign that a client has human papilloma virus (HPV) or plantar warts? -
✔✔Black dots
What should your makeup do? - ✔✔Accentuate your best features
What should you do next after stopping the service when a client is accidentally cut and
starts to bleed? - ✔✔Put on gloves
What should you do to keep the work place healthy and looking its best? - ✔✔Clean
fans and humidifiers once weekly
Katelyn Whitman, All Rights Reserved © 2025 3
, True or False: As the population ages, it is expected that estheticians will find
opportunities in new settings, such as lifestyle and retirement centers. - ✔✔True
True or False: Your definition of success is determined by your employer. - ✔✔False
True or False: Balance is one of the most important factors in promoting and
maintaining health. - ✔✔True
True or False: If, during your first few days of work, your manager does not tell you
when to expect your first evaluation, you should assume that the salon does not
evaluate its staff members. - ✔✔False
True or False: When a client is dissastisfied and you cannot change what she is unhappy
about, you must honestly and tactfully explain why you cannot make a change. -
✔✔True
True or False: Behaving in a professional manner is the first step in making meaningful
in-salon communication possible. - ✔✔True
True or False: Your learning ends when you finish school. - ✔✔False
True or False: Surfaces can be cleaned and disinfected at the same time. - ✔✔False
True or False: When a conflict arises, you should count to 10 and think before you
speak. - ✔✔True
Katelyn Whitman, All Rights Reserved © 2025 4
Questions and Answers 100% Pass
What is another term for ethics? - ✔✔Code of Conduct
What document establishes the values that you live and work by, as well as your future
goals? - ✔✔Mission Statement
What are the two types of goals? - ✔✔Short & Long Term
What does procrastination mean? - ✔✔Putting of til tomorrow what you can do today
Where are you likely to find licensed massage therapists working today? - ✔✔Airports
Why did ancient Hebrews practice grooming rituals? - ✔✔They believed that their
bodies were gifts to be cared for
Which career requires a knowledge of cosmetic chemistry, makeup and camouflage
techniques, and business skills? - ✔✔Medical Esthetician
Where were makeup and showy clothing encouraged during the Victorian Age? -
✔✔Theatre
Katelyn Whitman, All Rights Reserved © 2025 1
,What can you do to begin your journey of success right now? - ✔✔Visualize yourself as
a successful esthetician
Give an example of an active problem-solving word. - ✔✔Create
What should you do when faced with a difficult client? - ✔✔Use language that evokes a
positive response
How should you communicate with fellow staff members? - ✔✔Remain objective
What should you avoid when communicating with your salon manager? -
✔✔Complaining about colleagues and gossiping
What is part of your physical presentation? - ✔✔Posture, walk, and movement
What food should Estheticians avoid while working? - ✔✔Onions
When people are secure, how do they feel? - ✔✔Confident
What is the most common way communicable diseases are spread? - ✔✔Dirty hands
What are the characteristics of an ideal disinfectant? - ✔✔It has strips to check efficacy
How long should you flush a client's eyes with water if product gets into them? - ✔✔15
minutes
What do people do when they believe in themselves? - ✔✔Stick to what they believe is
right
Katelyn Whitman, All Rights Reserved © 2025 2
,When should the client intake form be mentioned to the client? - ✔✔Prior to service-
when they schedule the appointment
What is the final step of the 10-step consultation process? - ✔✔Repeat
What term refers to an abnormal condition of all or part of the body that makes the
body incapable of carrying on normal functions? - ✔✔Disease
What question should you ask clients about their lifestyle during the consultation? -
✔✔"What do you do for a living?"
What are the two new cells created through binary fission called? - ✔✔Daughter cells
What type of approach is generally best when applying makeup? - ✔✔Clean and
natural
What is a sign that a client has human papilloma virus (HPV) or plantar warts? -
✔✔Black dots
What should your makeup do? - ✔✔Accentuate your best features
What should you do next after stopping the service when a client is accidentally cut and
starts to bleed? - ✔✔Put on gloves
What should you do to keep the work place healthy and looking its best? - ✔✔Clean
fans and humidifiers once weekly
Katelyn Whitman, All Rights Reserved © 2025 3
, True or False: As the population ages, it is expected that estheticians will find
opportunities in new settings, such as lifestyle and retirement centers. - ✔✔True
True or False: Your definition of success is determined by your employer. - ✔✔False
True or False: Balance is one of the most important factors in promoting and
maintaining health. - ✔✔True
True or False: If, during your first few days of work, your manager does not tell you
when to expect your first evaluation, you should assume that the salon does not
evaluate its staff members. - ✔✔False
True or False: When a client is dissastisfied and you cannot change what she is unhappy
about, you must honestly and tactfully explain why you cannot make a change. -
✔✔True
True or False: Behaving in a professional manner is the first step in making meaningful
in-salon communication possible. - ✔✔True
True or False: Your learning ends when you finish school. - ✔✔False
True or False: Surfaces can be cleaned and disinfected at the same time. - ✔✔False
True or False: When a conflict arises, you should count to 10 and think before you
speak. - ✔✔True
Katelyn Whitman, All Rights Reserved © 2025 4
