Taco Bell- Shift Lead Questions with
answers
LAST - ....🔰VERIFIED ANSWERS.... ✔✔Listen, Apologize, Satisfy, Thank
How much 3 blend is on a meximelt? - ....🔰VERIFIED ANSWERS.... ✔✔1 oz
What is the 4 step training process? - ....🔰VERIFIED ANSWERS....
✔✔Prepare, show and tell, guided practice, follow up
How to prepare for training - ....🔰VERIFIED ANSWERS.... ✔✔1. Gather all
training materials
2. Ask learner about previous experiences
3. Show learner how to access learning zone
Show and tell - ....🔰VERIFIED ANSWERS.... ✔✔1.Have learner complete
learning zone course learner must pass with 80% or better.
2. Print the course TOG
Guided Practice - ....🔰VERIFIED ANSWERS.... ✔✔1. Using TOG have the
learner demonstrate each task.
2. Provide any needed additional training.
3. Focus learner on improving one thing at a time.
, 4. Frame feedback to improve future attempts instead of giving negative
feedback.
5. Use teach-back to confirm understanding an identify any knowledge gaps.
6. Verbally recognize them often as they make progress in learning.
Follow up - ....🔰VERIFIED ANSWERS.... ✔✔1. Observe learner and certify
when they consistently perform all tasks to standards.
2. Recognize the learner with a recognition card.
What is the MIC card - ....🔰VERIFIED ANSWERS.... ✔✔A resource for the
MIC to use in order to ensure a great shift is ran which has 2 sides.
One one side it breaks down what needs to be done pre rush, rush, and post
rush in the people, food, and service categories. It also has all the opening and
closing tasks of the MIC.
On the second side it has:
1. MIC success goals.
2. how to conduct a customer service satisfaction walk
3. How and when to plan for a shift.
4. Weekly and monthly cleaning assignments
How do you insure you are being a good communicator? - ....🔰VERIFIED
ANSWERS.... ✔✔1. Be a good listener
2. Be a good speaker
answers
LAST - ....🔰VERIFIED ANSWERS.... ✔✔Listen, Apologize, Satisfy, Thank
How much 3 blend is on a meximelt? - ....🔰VERIFIED ANSWERS.... ✔✔1 oz
What is the 4 step training process? - ....🔰VERIFIED ANSWERS....
✔✔Prepare, show and tell, guided practice, follow up
How to prepare for training - ....🔰VERIFIED ANSWERS.... ✔✔1. Gather all
training materials
2. Ask learner about previous experiences
3. Show learner how to access learning zone
Show and tell - ....🔰VERIFIED ANSWERS.... ✔✔1.Have learner complete
learning zone course learner must pass with 80% or better.
2. Print the course TOG
Guided Practice - ....🔰VERIFIED ANSWERS.... ✔✔1. Using TOG have the
learner demonstrate each task.
2. Provide any needed additional training.
3. Focus learner on improving one thing at a time.
, 4. Frame feedback to improve future attempts instead of giving negative
feedback.
5. Use teach-back to confirm understanding an identify any knowledge gaps.
6. Verbally recognize them often as they make progress in learning.
Follow up - ....🔰VERIFIED ANSWERS.... ✔✔1. Observe learner and certify
when they consistently perform all tasks to standards.
2. Recognize the learner with a recognition card.
What is the MIC card - ....🔰VERIFIED ANSWERS.... ✔✔A resource for the
MIC to use in order to ensure a great shift is ran which has 2 sides.
One one side it breaks down what needs to be done pre rush, rush, and post
rush in the people, food, and service categories. It also has all the opening and
closing tasks of the MIC.
On the second side it has:
1. MIC success goals.
2. how to conduct a customer service satisfaction walk
3. How and when to plan for a shift.
4. Weekly and monthly cleaning assignments
How do you insure you are being a good communicator? - ....🔰VERIFIED
ANSWERS.... ✔✔1. Be a good listener
2. Be a good speaker
