Records Management Final Study Guide
UPDATED Exam Questions and
CORRECT Answers
Federal legislation balances and protects: - CORRECT ANSWER - All of the above
the public's access to information.
an individual's right to privacy.
the quest for national security.
**All of the above**
If a professional title is listed after the first and last name of an individual, it becomes -
CORRECT ANSWER - the third indexing unit.
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - CORRECT ANSWER - True
A list of all records in an inactive records storage center is - CORRECT ANSWER - an
inactive records index.
When indexing a name for alphabetic filing, royal and religious titles are indexed and filed as
written. - CORRECT ANSWER - False
A follower block or compressor is necessary for vertical or lateral file cabinets with rails and
hanging folders. - CORRECT ANSWER - False
A database contains tables which organize data into fields and records. - CORRECT
ANSWER - True
The second unit for the filing segment Illinois State Police is State. - CORRECT
ANSWER - True
, Geographic records management is a method of storing and retrieving records arranged by
geographic location using alphabetic or numeric order. - CORRECT ANSWER - true
The person who stores a record should also be the person who removes it from storage when it is
requested. - CORRECT ANSWER - true
Describe the kinds of information and records that are subject to e-discovery. - CORRECT
ANSWER - E-mails, documents, presentations, databases, voicemail, audio and video
files, social media and websites.
Only one person in an office should be responsible for selecting subject titles. - CORRECT
ANSWER - True
Identify the four levels of RIM workers for large organizations as identified by ARMA
International and name at least one job title for each level. - CORRECT ANSWER -
Operating Level- Records Clerk
Analyst Operating Level- Records Analyst
Supervisory/Managerial Level- RIM Supervisor
Maagerial/Executive Level- RIM Director
E-mail, instant, or text messages sent and/or received by an organization may be considered
records or nonrecords, depending on their content. - CORRECT ANSWER - true
When indexing names with numbers written in digit form followed by an ordinal (1st Avenue
Dry Cleaners or 3rd Street Bagel Shop), the ordinal is ignored. - CORRECT ANSWER -
true
If determining the surname is difficult, use the last name written as the surname. - CORRECT
ANSWER - True
UPDATED Exam Questions and
CORRECT Answers
Federal legislation balances and protects: - CORRECT ANSWER - All of the above
the public's access to information.
an individual's right to privacy.
the quest for national security.
**All of the above**
If a professional title is listed after the first and last name of an individual, it becomes -
CORRECT ANSWER - the third indexing unit.
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - CORRECT ANSWER - True
A list of all records in an inactive records storage center is - CORRECT ANSWER - an
inactive records index.
When indexing a name for alphabetic filing, royal and religious titles are indexed and filed as
written. - CORRECT ANSWER - False
A follower block or compressor is necessary for vertical or lateral file cabinets with rails and
hanging folders. - CORRECT ANSWER - False
A database contains tables which organize data into fields and records. - CORRECT
ANSWER - True
The second unit for the filing segment Illinois State Police is State. - CORRECT
ANSWER - True
, Geographic records management is a method of storing and retrieving records arranged by
geographic location using alphabetic or numeric order. - CORRECT ANSWER - true
The person who stores a record should also be the person who removes it from storage when it is
requested. - CORRECT ANSWER - true
Describe the kinds of information and records that are subject to e-discovery. - CORRECT
ANSWER - E-mails, documents, presentations, databases, voicemail, audio and video
files, social media and websites.
Only one person in an office should be responsible for selecting subject titles. - CORRECT
ANSWER - True
Identify the four levels of RIM workers for large organizations as identified by ARMA
International and name at least one job title for each level. - CORRECT ANSWER -
Operating Level- Records Clerk
Analyst Operating Level- Records Analyst
Supervisory/Managerial Level- RIM Supervisor
Maagerial/Executive Level- RIM Director
E-mail, instant, or text messages sent and/or received by an organization may be considered
records or nonrecords, depending on their content. - CORRECT ANSWER - true
When indexing names with numbers written in digit form followed by an ordinal (1st Avenue
Dry Cleaners or 3rd Street Bagel Shop), the ordinal is ignored. - CORRECT ANSWER -
true
If determining the surname is difficult, use the last name written as the surname. - CORRECT
ANSWER - True
