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SMART SERVE Exam Questions With
Correct Answers 2025
The Government of Canada issues licences for the sale and service of alcohol in Ontario. -
Answer✔TRUE - The AGCO issues licences for the sale, service and delivery of alcohol and is
responsible for regulating the alcohol, gaming and horse racing sectors and cannabis retail in
accordance with the principles of honesty and integrity, and in the public interest. In doing so,
the AGCO administers the Liquor Licence and Control Act, 2019, the Gaming Control Act,
1992, and the Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO
also administers the charity lottery licensing Order-in-Council 1413/08.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. -
Answer✔TRUE - The minimum age for someone to sell, serve, handle or deliver alcohol in
Ontario is 18. They must also be Smart Serve certified.
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. -
Answer✔TRUE - The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines
the laws and regulations affecting the sale, service and delivery of alcohol in Ontario. This
includes that a licensee cannot permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
After an intoxicated customer has left your establishment, you are no longer liable for him or her.
- Answer✔FALSE - Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster. - Answer✔Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been
absorbed by the body and moves into the bloodstream, only time will help.
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Answer✔FALSE- There are big
differences in the alcohol content found in beer, wine, and spirits. This program will introduce a
benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer
has consumed.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
Answer✔TRUE - It is your legal obligation to refuse the sale of alcohol to anyone if you have
1|Page
SMART SERVE Exam Questions With
Correct Answers 2025
The Government of Canada issues licences for the sale and service of alcohol in Ontario. -
Answer✔TRUE - The AGCO issues licences for the sale, service and delivery of alcohol and is
responsible for regulating the alcohol, gaming and horse racing sectors and cannabis retail in
accordance with the principles of honesty and integrity, and in the public interest. In doing so,
the AGCO administers the Liquor Licence and Control Act, 2019, the Gaming Control Act,
1992, and the Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO
also administers the charity lottery licensing Order-in-Council 1413/08.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. -
Answer✔TRUE - The minimum age for someone to sell, serve, handle or deliver alcohol in
Ontario is 18. They must also be Smart Serve certified.
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. -
Answer✔TRUE - The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines
the laws and regulations affecting the sale, service and delivery of alcohol in Ontario. This
includes that a licensee cannot permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
After an intoxicated customer has left your establishment, you are no longer liable for him or her.
- Answer✔FALSE - Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster. - Answer✔Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been
absorbed by the body and moves into the bloodstream, only time will help.
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Answer✔FALSE- There are big
differences in the alcohol content found in beer, wine, and spirits. This program will introduce a
benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer
has consumed.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
Answer✔TRUE - It is your legal obligation to refuse the sale of alcohol to anyone if you have
1|Page
