SWA TEST 2 QUESTIONS AND
ANSWERS
You have just had a fight that subsided on the aircraft while on the ground. Who will you
coordinate with? - Answer-Ops Agent, Ground Security Coordinator
T/F: There has been a suspicious device found in the last overhead bin in the aft cabin.
The device should automatically be moved to the LRBL. - Answer-False
After notifying the captain of a suspicious device that you found in the OHB, he advises
you that it is a credible threat and that it needs to be moved to the LRBL. Where do you
need to move the device? - Answer-aft galley-service door
You are in cruise, and someone starts a fight in the back row. How do you communicate
this? - Answer-Signal flight deck with four high-low chimes
During cruise you notice some Passengers acting strangely and listless. Suddenly
oxygen masks deploy, what do you need to do first? - Answer-Immediately take O2
from the nearest mask.
T/F: During inflight service, you notice smoke flowing out under the bottom of the
lavatory door. To see if there is indeed a fire, you should open the door immediately. -
Answer-False
Which type fire can you fight with H2O? - Answer-Class A
The PED that has just been extinguished must be __________ before putting it into the
containment bag by pouring __________ on it. - Answer-cooled, non-alcoholic liquid
You are in the cabin conducting service when you feel some light turbulence. You
continue with your service, but the turbulence is becoming increasingly worse. What
should you do? - Answer-stop service, secure galley, secure yourself
During drink service you notice your ears popping and then a sudden BOOM occurs
followed by flying debris and fogging of the cabin. What is the first two actions you must
do immediately? - Answer-take O2 immediately from the nearest mask, secure yourself
A decompression has occurred, and you are in your jump seat. You have taken oxygen
and made the decompression PA. What should you do to ensure Passengers have
properly donned their oxygen masks? - Answer-when the aircraft comes to a safe
walking attitude, Flight Attendants work mask to mask assisting Passengers
, You are in the flight deck while the First Officer stepped out to use the lavatory during
flight. Suddenly the Captain responds to a horn going off and shouts decompression.
What must you do immediately? - Answer-don flight deck O2 mask immediately
You are in the aft galley when you notice the faint smell of smoke. The fire alarm goes
off. What do you do next? - Answer-notify the captain, pull circuit breakers, use Halon if
needed
After successfully putting out the fire in the lavatory, what must you do to your hair after
taking the PBE off? - Answer-pat down hair to disperse the residual O2
There is a laptop on fire in the OHB, what pieces of equipment do you use to put out the
fire with smoke and prevent it from re-igniting? - Answer-Halon extinguisher, PBE,
containment bag, heat gloves
What class of fire are you dealing with when using the H2O extinguisher? - Answer-
Class A
T/F: There is a battery-powered device that has recently been on fire. After it has
cooled, you place it in a prepared containment bag and stow the containment bag in any
empty compartment. - Answer-False
You are the "A" FA. As you take your seat after the Emergency demo and final
walkthrough, you see light between the door and the fuselage. You should attempt to
close and secure the door without notifying the captain. True or false? - Answer-False
You are the "A" FA and have completed arming your door. As you turn you are about to
give the Rev Napkin to the Captain, you hear a knock on the forward-entry door. What
should you do? - Answer-Notify Captain
During a tarmac delay at the gate or away from the gate, how often should updates be
given to the Passengers? - Answer-30 min initial notification, then every 15 minutes
After departure, Flight Attendant Mark begins his Service PA. He notices that the PA is
only intermittently getting through the cabin. What is an alternative to communicating
with the cabin? - Answer-Use the Flight Deck microphone or megaphone
After trying to contact the flight deck multiple times, it is determined that the Pilots are
unresponsive. What should you do next? - Answer-Have a Flight Attendant monitor the
cabin while another Flight Attendant enters the door code.
During cruise you discover a unknown substance in the aft lav. What resources do you
have available to you to determine what to do next? - Answer-FAM
As a Passenger leaves the aft lavatory, you realize that she has sprayed a strong room
deodorizer. What do you do? - Answer-Notify the Captain and other Flight Attendants
ANSWERS
You have just had a fight that subsided on the aircraft while on the ground. Who will you
coordinate with? - Answer-Ops Agent, Ground Security Coordinator
T/F: There has been a suspicious device found in the last overhead bin in the aft cabin.
The device should automatically be moved to the LRBL. - Answer-False
After notifying the captain of a suspicious device that you found in the OHB, he advises
you that it is a credible threat and that it needs to be moved to the LRBL. Where do you
need to move the device? - Answer-aft galley-service door
You are in cruise, and someone starts a fight in the back row. How do you communicate
this? - Answer-Signal flight deck with four high-low chimes
During cruise you notice some Passengers acting strangely and listless. Suddenly
oxygen masks deploy, what do you need to do first? - Answer-Immediately take O2
from the nearest mask.
T/F: During inflight service, you notice smoke flowing out under the bottom of the
lavatory door. To see if there is indeed a fire, you should open the door immediately. -
Answer-False
Which type fire can you fight with H2O? - Answer-Class A
The PED that has just been extinguished must be __________ before putting it into the
containment bag by pouring __________ on it. - Answer-cooled, non-alcoholic liquid
You are in the cabin conducting service when you feel some light turbulence. You
continue with your service, but the turbulence is becoming increasingly worse. What
should you do? - Answer-stop service, secure galley, secure yourself
During drink service you notice your ears popping and then a sudden BOOM occurs
followed by flying debris and fogging of the cabin. What is the first two actions you must
do immediately? - Answer-take O2 immediately from the nearest mask, secure yourself
A decompression has occurred, and you are in your jump seat. You have taken oxygen
and made the decompression PA. What should you do to ensure Passengers have
properly donned their oxygen masks? - Answer-when the aircraft comes to a safe
walking attitude, Flight Attendants work mask to mask assisting Passengers
, You are in the flight deck while the First Officer stepped out to use the lavatory during
flight. Suddenly the Captain responds to a horn going off and shouts decompression.
What must you do immediately? - Answer-don flight deck O2 mask immediately
You are in the aft galley when you notice the faint smell of smoke. The fire alarm goes
off. What do you do next? - Answer-notify the captain, pull circuit breakers, use Halon if
needed
After successfully putting out the fire in the lavatory, what must you do to your hair after
taking the PBE off? - Answer-pat down hair to disperse the residual O2
There is a laptop on fire in the OHB, what pieces of equipment do you use to put out the
fire with smoke and prevent it from re-igniting? - Answer-Halon extinguisher, PBE,
containment bag, heat gloves
What class of fire are you dealing with when using the H2O extinguisher? - Answer-
Class A
T/F: There is a battery-powered device that has recently been on fire. After it has
cooled, you place it in a prepared containment bag and stow the containment bag in any
empty compartment. - Answer-False
You are the "A" FA. As you take your seat after the Emergency demo and final
walkthrough, you see light between the door and the fuselage. You should attempt to
close and secure the door without notifying the captain. True or false? - Answer-False
You are the "A" FA and have completed arming your door. As you turn you are about to
give the Rev Napkin to the Captain, you hear a knock on the forward-entry door. What
should you do? - Answer-Notify Captain
During a tarmac delay at the gate or away from the gate, how often should updates be
given to the Passengers? - Answer-30 min initial notification, then every 15 minutes
After departure, Flight Attendant Mark begins his Service PA. He notices that the PA is
only intermittently getting through the cabin. What is an alternative to communicating
with the cabin? - Answer-Use the Flight Deck microphone or megaphone
After trying to contact the flight deck multiple times, it is determined that the Pilots are
unresponsive. What should you do next? - Answer-Have a Flight Attendant monitor the
cabin while another Flight Attendant enters the door code.
During cruise you discover a unknown substance in the aft lav. What resources do you
have available to you to determine what to do next? - Answer-FAM
As a Passenger leaves the aft lavatory, you realize that she has sprayed a strong room
deodorizer. What do you do? - Answer-Notify the Captain and other Flight Attendants
