Chapter 14 Test Bank
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Motivation is the set of forces that initiates, directs, and makes people persist in
their efforts to accomplish a goal. - ✔✔T
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According to some industrial psychologists, Performance = Motivation × Ability.
- ✔✔F
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According to industrial psychology, job performance is an additive function of
motivation, ability, and situational constraints. - ✔✔F
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,Needs are defined in the text as the physical requirements that must be met to
ensure survival. - ✔✔F
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The use of need-satisfaction theories to determine what motivates employees is
not a straightforward task because different theories have identified different
needs categories. - ✔✔T
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According to McClelland's Learned Needs Theory, people are motivated by a
need for power, achievement, and affiliation. - ✔✔T
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Once lower-order needs are satisfied, it is difficult to predict which higher-order
needs will motivate behavior. - ✔✔T
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, An intrinsic reward is a reward associated with performing a task or activity for
its own sake. - ✔✔T
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The attractive power of pay and benefits as a reward to motivate workers is
strong from recruitment to retirement, declines over time, and is typically only
strong during the early phases of a career. - ✔✔F
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The basic components of equity theory are outcomes, instrumentality, and
valence. - ✔✔F
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The two kinds of inequity are underreward and overreward. - ✔✔T
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Overreward frequently causes inequity. - ✔✔F
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