BCOR 2202 (OB) final study guide
Questions and Answers 100% Pass
A/an __________ locus of control is related to passivity and learned helplessness and
a/an __________ locus of control has been positively related to confidence in one's
ability to successfully perform tasks. - ✔✔external, internal
The __________ component of an attitude is derived from feelings that an individual
has about another person or situation - ✔✔affect
Group decision making can have several flaws. The Housewives of Atlanta are making
a group decision. Which of the following techniques should NOT BE used to improve
their decision? - ✔✔groupthink
Which of the "Big Five" personality dimensions is associated with being polite, good-
natured, cooperative, and forgiving? - ✔✔agreeableness
If you have the ability to understand how others feel, even without being told, you have
the ability to - ✔✔show empathy
Investing now in developing your organizational behavior (OB) skills will do all of the
following EXCEPT - ✔✔help you to improve your technical skills
Emily Charlene, All Rights Reserved © 2025 1
, Research has found that __________ people tend to be higher performers in a variety of
jobs. - ✔✔conscientious
Which of the following is more closely associated with leadership than with
management? - ✔✔building trust
As a management consultant, you have a client whose employees have told you that
their manager motivates them by rewarding them for desired performance and
reprimanding them for undesired performance. This manager has the characteristics of
a _____ leader. - ✔✔transactional
Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis
Galvan as a project coordinator. Galvan's manager has noticed that ever since she has
joined, she has been extremely positive about her work and takes up challenges without
complaining. In addition, she maintains a positive ambience by helping out colleagues
and smiling at everyone she interacts with. Her behavior has had a positive effect on
her colleagues, who have started behaving in a similar manner. Which of the following
concepts is demonstrated in this example? - ✔✔emotional contagion
george is highly committed and has an attachment to the organization where he works.
He feels he is a true member of the company. George is demonstrating: -
✔✔organizational commitment
Emily Charlene, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
A/an __________ locus of control is related to passivity and learned helplessness and
a/an __________ locus of control has been positively related to confidence in one's
ability to successfully perform tasks. - ✔✔external, internal
The __________ component of an attitude is derived from feelings that an individual
has about another person or situation - ✔✔affect
Group decision making can have several flaws. The Housewives of Atlanta are making
a group decision. Which of the following techniques should NOT BE used to improve
their decision? - ✔✔groupthink
Which of the "Big Five" personality dimensions is associated with being polite, good-
natured, cooperative, and forgiving? - ✔✔agreeableness
If you have the ability to understand how others feel, even without being told, you have
the ability to - ✔✔show empathy
Investing now in developing your organizational behavior (OB) skills will do all of the
following EXCEPT - ✔✔help you to improve your technical skills
Emily Charlene, All Rights Reserved © 2025 1
, Research has found that __________ people tend to be higher performers in a variety of
jobs. - ✔✔conscientious
Which of the following is more closely associated with leadership than with
management? - ✔✔building trust
As a management consultant, you have a client whose employees have told you that
their manager motivates them by rewarding them for desired performance and
reprimanding them for undesired performance. This manager has the characteristics of
a _____ leader. - ✔✔transactional
Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis
Galvan as a project coordinator. Galvan's manager has noticed that ever since she has
joined, she has been extremely positive about her work and takes up challenges without
complaining. In addition, she maintains a positive ambience by helping out colleagues
and smiling at everyone she interacts with. Her behavior has had a positive effect on
her colleagues, who have started behaving in a similar manner. Which of the following
concepts is demonstrated in this example? - ✔✔emotional contagion
george is highly committed and has an attachment to the organization where he works.
He feels he is a true member of the company. George is demonstrating: -
✔✔organizational commitment
Emily Charlene, All Rights Reserved © 2025 2
