Publix Manager Test 1 Questions and
Correct Verified Answers
5 steps to customer service
✓ 1. welcome customer
✓ 2. use customers name
✓ 3. take care of needs
✓ 4. thank the customer
✓ 5. invite them back
Dynamic Selling
✓ Greet
✓ Discover
✓ Recommend
✓ Close
Day of Production
✓ the day produced, recieved, or somehow affected (such as frozen)
Fifo
✓ first in, first out
Tare weight
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, Top Mark Questions and Correct Verified Answers
✓ weight of the container a product is packaged in
what is envirox TB, its uses, and location in the store
✓ to clean up blood and it is located in the computer room
ChainTrack sorts the items assigned to a scheduled count batch by category
and_______
✓ family group
what temp are eggs to be stored
✓ 40-45 below
how long can dairy or frozen products be left out
✓ 30 min or less
when is pulling a bag from the S.S.C.C not a bi-partisian job
✓ once the bag is sealed
what is the name for a scan gun
✓ FM-HHTT
what is a load line
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