1|Page
CIW IBA STUDY SET QUESTIONS
AND ANSWERS 100% PASS
Which IT job role best describes an individual who is responsible for managing the maintenance and
security of an organization's data? - ✔✔Database administrator
Cloud computing is software services that are provided over the Internet. Which of the following IT job
roles should be most familiar with cloud computing software, infrastructure and platform services? -
✔✔Server administrator
Which IT job role best describes an individual who is responsible for evaluating Web site statistics to
determine the site's effectiveness? - ✔✔Web site analyst
Which IT job role best describes an individual who is responsible for diagnosing and resolving users'
technical hardware and software problems? - ✔✔Help desk technician
Which IT job role best describes an individual who is responsible for the organization and appearance of
a Web site? - ✔✔Web site designer
Which IT job role best describes an individual who installs, modifies and repairs personal computer
hardware components? - ✔✔PC repair technician
Which IT job role best describes an individual who manages and maintains a network infrastructure? -
✔✔Network engineer
Emily Charlene © 2025, All Rights Reserved.
,2|Page
What is the purpose of conducting an ontological study as it pertains to a particular organization or
business? - ✔✔To enable software engineers and programmers to accurately map technology solutions to
business needs
Which IT job role best describes an individual who creates applications for devices such as smartphones
and tablets? - ✔✔Mobile application developer
Which IT job role best describes an individual who is responsible for maintaining the software and
procedures necessary to protect the confidentiality and integrity of information, and legitimate access to
it? - ✔✔Security manager
What is the term for an individual who is responsible for developing and implementing plans to take
advantage of the sales and marketing opportunities available through the Internet? - ✔✔Web marketing
manager
Which IT job role best describes an individual who provides organizational leadership for Web site
content and all related initiatives? - ✔✔Web site manager
As a new IT professional, you need to understand the needs of the business, as well as the various
technologies required to design and deliver specific products. What is the term that describes this
perspective in relation to IT? - ✔✔Holistic
Which IT job role best describes an individual who develops primarily server-side Web applications? -
✔✔Web application developer
What is an Internet Service Provider (ISP)? - ✔✔What is an Internet Service Provider (ISP)?
To support an Internet client, you must have six elements. The first three -- a computer, an operating
system and TCP/IP -- are generally acquired when you buy a computer. Which choice lists the other
three elements you need to support an Internet client? - ✔✔Client software, Internet connection and
Internet address
Emily Charlene © 2025, All Rights Reserved.
,3|Page
Six elements are required to connect to the Internet. Which one of the six required elements can be
satisfied by any of several examples including PC, smartphone, smart TV or tablet? - ✔✔Computer
Instead of purchasing software and hardware that must be maintained by internal resources, more and
more small businesses today are choosing hosted solutions with a monthly subscription fee and
outsourced system maintenance. Which term is commonly used for this business model? - ✔✔Software as
a Service
Which definition best describes a network? - ✔✔A group of computers connected so they can
communicate, share resources and exchange data
How does a LAN differ from a WAN? - ✔✔A LAN spans a confined geographic area, whereas a WAN
consists of multiple LANs.
Ange works as an Administrative Assistant for a small business that uses an SaaS service for sales orders
and customer accounting (similar to Salesforce.com). Ange makes sure to save accurate records about
current projects, and she performs regular backups of the business data stored on this cloud-based
service. Why? - ✔✔Because the service and records would not be accessible if there is an interruption in
Internet access
Approximately how many numeric IP addresses are possible with IPv4? - ✔✔4 billion
Kim is using the YouTube graphics-editing application that she accesses via the Internet through her
browser. Kim does not own the application, nor can she download it. She is able to use the application
any time she needs to edit graphics. Although she does not have to pay for the access, she does notice
advertisements, which appear on the sidebar of the application's interface. The application Kim is using
may be classified as which of the following? - ✔✔Software as a Service (SaaS)
Of the six elements required to connect to the Internet, which is often supplied by an ISP? - ✔✔Internet
connection
Emily Charlene © 2025, All Rights Reserved.
, 4|Page
Tim is listening to music from an online music provider (such as Pandora). He creates a list of his music
preferences, and the music service uses his list to suggest additional songs that Tim might like. This
music service is an example of a cloud-computing application that uses collaborative filtering technology.
What is the name of this type of technology? - ✔✔Crowdsourcing
What is the least expensive way to access the Internet? - ✔✔With phone lines, an analog modem and an
ISP
Of the six elements required to connect to the Internet, which can be supplied in the form of a Web
browser, e-mail program or mobile app? - ✔✔Client software
Six elements are required to connect to the Internet. One of these elements is TCP/IP. Which of the
following best describes this element? - ✔✔Protocol software used to communicate with the Internet
Which statement best describes DSL? - ✔✔DSL stands for Digital Subscriber Line, a direct Internet
connection method that uses digital phone lines and an xDSL modem.
Cloud computing is a computing paradigm in which: - ✔✔users are able to access software and services
run by servers that reside on the Internet.
What is a node? - ✔✔Any entity or addressable device on a network that can be managed
In an Ethernet network, all data travels across the network and between computers in which form or
unit? - ✔✔Packets
Which term is used to describe a computer that is connected to a central server with which it can
communicate and from which it can request information? - ✔✔Client
Which of the following refers to a family of specifications for wireless network technology? - ✔✔802.11
standards
Emily Charlene © 2025, All Rights Reserved.
CIW IBA STUDY SET QUESTIONS
AND ANSWERS 100% PASS
Which IT job role best describes an individual who is responsible for managing the maintenance and
security of an organization's data? - ✔✔Database administrator
Cloud computing is software services that are provided over the Internet. Which of the following IT job
roles should be most familiar with cloud computing software, infrastructure and platform services? -
✔✔Server administrator
Which IT job role best describes an individual who is responsible for evaluating Web site statistics to
determine the site's effectiveness? - ✔✔Web site analyst
Which IT job role best describes an individual who is responsible for diagnosing and resolving users'
technical hardware and software problems? - ✔✔Help desk technician
Which IT job role best describes an individual who is responsible for the organization and appearance of
a Web site? - ✔✔Web site designer
Which IT job role best describes an individual who installs, modifies and repairs personal computer
hardware components? - ✔✔PC repair technician
Which IT job role best describes an individual who manages and maintains a network infrastructure? -
✔✔Network engineer
Emily Charlene © 2025, All Rights Reserved.
,2|Page
What is the purpose of conducting an ontological study as it pertains to a particular organization or
business? - ✔✔To enable software engineers and programmers to accurately map technology solutions to
business needs
Which IT job role best describes an individual who creates applications for devices such as smartphones
and tablets? - ✔✔Mobile application developer
Which IT job role best describes an individual who is responsible for maintaining the software and
procedures necessary to protect the confidentiality and integrity of information, and legitimate access to
it? - ✔✔Security manager
What is the term for an individual who is responsible for developing and implementing plans to take
advantage of the sales and marketing opportunities available through the Internet? - ✔✔Web marketing
manager
Which IT job role best describes an individual who provides organizational leadership for Web site
content and all related initiatives? - ✔✔Web site manager
As a new IT professional, you need to understand the needs of the business, as well as the various
technologies required to design and deliver specific products. What is the term that describes this
perspective in relation to IT? - ✔✔Holistic
Which IT job role best describes an individual who develops primarily server-side Web applications? -
✔✔Web application developer
What is an Internet Service Provider (ISP)? - ✔✔What is an Internet Service Provider (ISP)?
To support an Internet client, you must have six elements. The first three -- a computer, an operating
system and TCP/IP -- are generally acquired when you buy a computer. Which choice lists the other
three elements you need to support an Internet client? - ✔✔Client software, Internet connection and
Internet address
Emily Charlene © 2025, All Rights Reserved.
,3|Page
Six elements are required to connect to the Internet. Which one of the six required elements can be
satisfied by any of several examples including PC, smartphone, smart TV or tablet? - ✔✔Computer
Instead of purchasing software and hardware that must be maintained by internal resources, more and
more small businesses today are choosing hosted solutions with a monthly subscription fee and
outsourced system maintenance. Which term is commonly used for this business model? - ✔✔Software as
a Service
Which definition best describes a network? - ✔✔A group of computers connected so they can
communicate, share resources and exchange data
How does a LAN differ from a WAN? - ✔✔A LAN spans a confined geographic area, whereas a WAN
consists of multiple LANs.
Ange works as an Administrative Assistant for a small business that uses an SaaS service for sales orders
and customer accounting (similar to Salesforce.com). Ange makes sure to save accurate records about
current projects, and she performs regular backups of the business data stored on this cloud-based
service. Why? - ✔✔Because the service and records would not be accessible if there is an interruption in
Internet access
Approximately how many numeric IP addresses are possible with IPv4? - ✔✔4 billion
Kim is using the YouTube graphics-editing application that she accesses via the Internet through her
browser. Kim does not own the application, nor can she download it. She is able to use the application
any time she needs to edit graphics. Although she does not have to pay for the access, she does notice
advertisements, which appear on the sidebar of the application's interface. The application Kim is using
may be classified as which of the following? - ✔✔Software as a Service (SaaS)
Of the six elements required to connect to the Internet, which is often supplied by an ISP? - ✔✔Internet
connection
Emily Charlene © 2025, All Rights Reserved.
, 4|Page
Tim is listening to music from an online music provider (such as Pandora). He creates a list of his music
preferences, and the music service uses his list to suggest additional songs that Tim might like. This
music service is an example of a cloud-computing application that uses collaborative filtering technology.
What is the name of this type of technology? - ✔✔Crowdsourcing
What is the least expensive way to access the Internet? - ✔✔With phone lines, an analog modem and an
ISP
Of the six elements required to connect to the Internet, which can be supplied in the form of a Web
browser, e-mail program or mobile app? - ✔✔Client software
Six elements are required to connect to the Internet. One of these elements is TCP/IP. Which of the
following best describes this element? - ✔✔Protocol software used to communicate with the Internet
Which statement best describes DSL? - ✔✔DSL stands for Digital Subscriber Line, a direct Internet
connection method that uses digital phone lines and an xDSL modem.
Cloud computing is a computing paradigm in which: - ✔✔users are able to access software and services
run by servers that reside on the Internet.
What is a node? - ✔✔Any entity or addressable device on a network that can be managed
In an Ethernet network, all data travels across the network and between computers in which form or
unit? - ✔✔Packets
Which term is used to describe a computer that is connected to a central server with which it can
communicate and from which it can request information? - ✔✔Client
Which of the following refers to a family of specifications for wireless network technology? - ✔✔802.11
standards
Emily Charlene © 2025, All Rights Reserved.
