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SERIES CIGNA’S TEST-OUT EXAM FOR SELLING WITH INTEGRITY COMPLETE QUESTIONS AND CORRECT ANSWERS | GRADED AND THE LATEST SERIES

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SERIES CIGNA’S TEST-OUT EXAM FOR SELLING WITH INTEGRITY COMPLETE QUESTIONS AND CORRECT ANSWERS | GRADED AND THE LATEST SERIES

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2025-2026 SERIES
CIGNA’S TEST-OUT EXAM FOR SELLING WITH
INTEGRITY COMPLETE QUESTIONS AND CORRECT
ANSWERS | GRADED AND THE LATEST SERIES
When verifying if a doctor is in the Cigna Healthcare network, which of the

following is correct?


Ans: You should verify doctors and other providers using the Provider Lookup
Tool, download the daily provider spreadsheets from the resource library and/or call
the CARL Unit


Question: What key points can you discuss with your customer to help them

understand their prescription drug coverage?


Ans: All of the above


Question: What is a key Consultative Selling skill that is a stepping stone to

building trust and establishing a long-term customer relationship?


Ans: Rapport


Question: How can you best position the benefits of our plans to meet a

customer's specific needs?


Ans: Craft a narrative about how the plan ties into their specific concerns or
needs


Question: Which of the following statements is true about the Scope of

Appointment (SOA) requirements?

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