A
VI
TU
Managing Human Capital - C202
IS
Chapters 1-14 Review with all
M
Questions Answered correctly!!
O
A
Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy?
N
1. Reward, discipline, and terminate employees consistently.
2. Offer safety training at least annually.
3. Publish the employee handbook on the company website.
JP
4. Acquire, develop, and retain the best employees.
ANSWER: 4. Acquire, develop, and retain the best employees.
Linda is a manager of a department with 30 employees. Linda likes to think of
herself as very fashionable and is very concerned with what others think of her.
She walks into her department and fires anyone who is not dressed in the latest
fashions. What has Linda done?
1. broken the law because firing these employees is not at all fair
2. practiced rational employment because this action is fair
,3. not broken the law as the fired employees are not in a protected group
4. broken the law as fired employees are all 38-year-old white males
ANSWER: 3. not broken the law as the fired employees are not in a protected group
Mark thinks his employer may not be paying him correctly for overtime he has
worked. Which law governs this issue?
1. National Labor Relations Act of 1935
2. Fair Labor Standards Act of 1938
3. Equal Pay Act of 1963
A
4. Worker Adjustment and Retraining Notification Act of 1988
ANSWER: 2. Fair Labor Standards Act of 1938
VI
1938 act which provided for a minimum wage and restricted shipments of goods
produced with child labor
TU
Jim feels like his boss Tina is making unwelcome sexual advances. She recently
offered to give him a promotion if he will go on a date with her. What type of
harassment is Jim experiencing?
1. hostile environment harassment
2. retaliation
IS
3. preferential treatment
4. quid pro quo harassment
ANSWER: 4. quid pro quo harassment
M
Type of sexual harassment that occurs when an employee is forced to choose between
O
giving in to a superior's sexual demands and forfeiting an economic benefit such as a
pay increase, a promotion, or continued employment.
Oscar wants to avoid discriminating against any of his employees in hiring for a
A
team leader position in his department. He is requiring the exact same
qualifications for all employees who apply. Andrea thinks the qualifications
N
discourage women from applying for the promotion. What type of discrimination
is Andrea claiming here?
JP
1. adverse impact
2. disparate treatment
3. diverse impact
4. adverse effect
ANSWER: 1. adverse impact
unintentional discrimination that occurs when members of a particular race, sex, or
ethnic group are unintentionally harmed or disadvantaged because they are hired,
, promoted, or trained (or any other employment decision) at substantially lower rates
than others
Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country?
1. culture-specific cross-cultural training
2. global awareness training
3. general cross-cultural training
4. diversity-centered training
ANSWER: 1. culture-specific cross-cultural training
A
Kim believes all Asians are hard workers. This statement is an example of what?
VI
1. a perception of loss
2. a stereotype
3. prejudice
TU
4. ignorance
ANSWER: 2. a stereotype
Believing that everyone in a particular group shares certain characteristics or abilities or
will behave in the same way.
IS
Nick is a supervisor who has a vacant position on his team. He has been asked to
identify and describe the important aspects of the position and the worker
characteristics required to succeed at it. What is this called?
M
1. job analysis
2. job enrichment
O
3. job enlargement
4. job rotation
1. job analysis
A
a purposeful, systematic process for collecting information on the important work-related
N
aspects of a job
Susan is new to the company, so Travis is filling her in on how things really work.
JP
He tells her about who is really in charge, whom she needs to go to with
questions, and how to go about getting things done without stepping on anyone’s
toes. What is Travis explaining?
1. the company’s organizational commitment
2. the company’s organizational chart
3. the company’s organizational design
4. the company’s organizational structure
4. the company's organizational structure
VI
TU
Managing Human Capital - C202
IS
Chapters 1-14 Review with all
M
Questions Answered correctly!!
O
A
Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy?
N
1. Reward, discipline, and terminate employees consistently.
2. Offer safety training at least annually.
3. Publish the employee handbook on the company website.
JP
4. Acquire, develop, and retain the best employees.
ANSWER: 4. Acquire, develop, and retain the best employees.
Linda is a manager of a department with 30 employees. Linda likes to think of
herself as very fashionable and is very concerned with what others think of her.
She walks into her department and fires anyone who is not dressed in the latest
fashions. What has Linda done?
1. broken the law because firing these employees is not at all fair
2. practiced rational employment because this action is fair
,3. not broken the law as the fired employees are not in a protected group
4. broken the law as fired employees are all 38-year-old white males
ANSWER: 3. not broken the law as the fired employees are not in a protected group
Mark thinks his employer may not be paying him correctly for overtime he has
worked. Which law governs this issue?
1. National Labor Relations Act of 1935
2. Fair Labor Standards Act of 1938
3. Equal Pay Act of 1963
A
4. Worker Adjustment and Retraining Notification Act of 1988
ANSWER: 2. Fair Labor Standards Act of 1938
VI
1938 act which provided for a minimum wage and restricted shipments of goods
produced with child labor
TU
Jim feels like his boss Tina is making unwelcome sexual advances. She recently
offered to give him a promotion if he will go on a date with her. What type of
harassment is Jim experiencing?
1. hostile environment harassment
2. retaliation
IS
3. preferential treatment
4. quid pro quo harassment
ANSWER: 4. quid pro quo harassment
M
Type of sexual harassment that occurs when an employee is forced to choose between
O
giving in to a superior's sexual demands and forfeiting an economic benefit such as a
pay increase, a promotion, or continued employment.
Oscar wants to avoid discriminating against any of his employees in hiring for a
A
team leader position in his department. He is requiring the exact same
qualifications for all employees who apply. Andrea thinks the qualifications
N
discourage women from applying for the promotion. What type of discrimination
is Andrea claiming here?
JP
1. adverse impact
2. disparate treatment
3. diverse impact
4. adverse effect
ANSWER: 1. adverse impact
unintentional discrimination that occurs when members of a particular race, sex, or
ethnic group are unintentionally harmed or disadvantaged because they are hired,
, promoted, or trained (or any other employment decision) at substantially lower rates
than others
Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country?
1. culture-specific cross-cultural training
2. global awareness training
3. general cross-cultural training
4. diversity-centered training
ANSWER: 1. culture-specific cross-cultural training
A
Kim believes all Asians are hard workers. This statement is an example of what?
VI
1. a perception of loss
2. a stereotype
3. prejudice
TU
4. ignorance
ANSWER: 2. a stereotype
Believing that everyone in a particular group shares certain characteristics or abilities or
will behave in the same way.
IS
Nick is a supervisor who has a vacant position on his team. He has been asked to
identify and describe the important aspects of the position and the worker
characteristics required to succeed at it. What is this called?
M
1. job analysis
2. job enrichment
O
3. job enlargement
4. job rotation
1. job analysis
A
a purposeful, systematic process for collecting information on the important work-related
N
aspects of a job
Susan is new to the company, so Travis is filling her in on how things really work.
JP
He tells her about who is really in charge, whom she needs to go to with
questions, and how to go about getting things done without stepping on anyone’s
toes. What is Travis explaining?
1. the company’s organizational commitment
2. the company’s organizational chart
3. the company’s organizational design
4. the company’s organizational structure
4. the company's organizational structure
