Operations Management Creating Value
c c c
c Along the Supply Chain, 11th Edition (Russell)
c c c c c c
Verified Chapters 1 - 17, Complete
c c c c c
Operations cManagement cCreating cValue cAlong cthe cSupply cChain
,TABLE OF CONTENTS C C
1 cIntroduction cto cOperations cand cSupply cChain cManagement c
2 cQuality cManagement c
3 cStatistical cProcess cControl c
S3 cOperational cDecision-Making cTools: cAcceptance cSampling
4 cProduct cDesign c
5 cService cDesign c
6 cProcesses cand cTechnology c
7 cCapacity cand cFacilities cDesign
S7 cOperational cDecision-Making cTools: cFacility cLocation cModels c
8 cHuman cResources c
S8 cOperational cDecision-Making cTools: cWork cMeasurement c
9 cProject cManagement
10 cSupply cChain cManagement cStrategy cand cDesign c
11 cGlobal cSupply cChain cProcurement cand cDistribution c
S11 cOperational cDecision-Making cTools: cTransportation cand cTransshipment cModels c
12 cForecasting c
13 cInventory cManagement c
S13 cOperational cDecision-Making cTools: cSimulation c
14 cSales cand cOperations cPlanning c
S14 cOperational cDecision-Making cTools: cLinear cProgramming c
15 cResource cPlanning cSystems c
16 cLean cProduction cSystems c
17 cScheduling c
Operations cManagement cCreating cValue cAlong cthe cSupply cChain
, Operations Management Creating Value Along the Supply Chain 11th Edition
c c c c c c c c c
Roberta S. Russell, Bernard W. Taylor
c c c c c c
Concept Check Questions for Learning Objectives
c c c c c
Chapter c1 c– cIntroduction cto cOperations cand cSupply cChain cManagement
The cOperations cFunction
1. The coperations cfunction cinteracts cwith
a. Marketing
b. Suppliers
c. Human cresources
d. Finance
e. All cof cthe cabove
Difficulty:
cEasycAnswer:
cd
2. Operations cis coften cdescribed cas
a. the ccreative ccore cof can corganization
b. a ctransformation cprocess
c. the csource cof cfirm cprofitability
d. all cof cthe cabove
Difficulty:
cEasycAnswer:
cb
The cEvolution cof cOperations cand cSupply cChain cManagement
1. c helped cto cenable cthe cIndustrial cRevolution.
a. Linear cprogramming
b. Quality ccircles
c. Interchangeable cparts
d. The cInternet
Difficulty:
cEasycAnswer: cc
2. The cPrinciples cof cScientific cManagement cwere cproposed cby
a. Adam cSmith
b. Henry cFord
c. Frederick cTaylor
Operations cManagement cCreating cValue cAlong cthe cSupply cChain
, d. Elton cMayo
Difficulty:
cEasycAnswer: cc
3. Supply cchain cmanagement cemerged cas
a. companies cstarted cto coutsource cproduction
b. the cnumber cof csuppliers cfor ceach ccompany cgrew
c. globalization cexpanded cthe creach cof csuppliers cand ccustomers
d. all cof cthe cabove
Difficulty:
cEasycAnswer:
cd
4. The cquality crevolution cwas cbrought cto cus cby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
cEasycAnswer:
cb
Globalization
1. Globalization chas cgrown crapidly cdue cto
a. World ctrade cagreements
b. The cInternet
c. Outsourcing
d. All cof cthe cabove
Difficulty:
cEasycAnswer:
cd
2. Which cof cthe cfollowing ccountries chas cthe chighest chourly cwage crate?
a. Norway
b. U.S.
c. Germany
d. South cKorea
Difficulty: cModerate
cAnswer: ca
3. Companies cgo cglobal cto
Operations cManagement cCreating cValue cAlong cthe cSupply cChain