BCOR2202 quiz 1 REVISION QUESTIONS AND
CORRECT ANSWERS (VERIFIED AND WELL
DETAILED ANSWERS) LATEST UPDATE 2024/2025
the set of organizational activities directed at attracting, developing, and maintaining an
effective workforce. - ✔✔human resource management
anything that gives a firm an edge over rivals in attracting customers and defending itself
against competition. - ✔✔competitive advantage
what are some sources of competitive advantage? - ✔✔having the best-made or cheapest
product, providing the best customer service, being more convenient to buy from, having
shorter product development times, and having a well-known brand name.
______ ______ is based on the belief that productivity is maximized when organizations are
rationalized with precise sets of instructions based on time-and-motion studies. -
✔✔Scientific management
______ _______ occurs when people improve some aspect of their behavior or performance
simply because they are being assessed. - ✔✔hawthorne effect
Rather than viewing workers as interchangeable parts in mechanical organizations as the
scientific management movement had done, the ______ ______ movement viewed
organizations as cooperative systems and treated workers' orientations, values, and feelings as
important parts of organizational dynamics and performance. - ✔✔human relations
movement
managers and leaders generally try to direct the behaviors of ppl in their org in ways to
promote organizational effectiveness - ✔✔managing for effectiveness
, 3 steps to enhancing individual and team behaviors - ✔✔1. productivity: measured in
service/output
2. performance: made up of all work-related behaviors
3. groups develop cohesive behavior
job satisfaction is determined by ____ _____ - ✔✔personal values
high levels of job satisfaction doesn't always mean high levels of _____- - ✔✔performance
______ _______ is the behavior of individuals that makes a positive overall contribution to the
organization. - ✔✔organization citizenship
______ ____ are those that detract from, rather than contribute to, organizational
performance. - ✔✔dysfunctional behaviors
relies on systematic studies that identify and replicate a result using a variety of methods,
samples, and settings. Using theory to develop hypotheses and then collecting and studying
relevant data can help generate new knowledge - ✔✔scientific method
personal attributes that vary from one person to another. Individual differences may be
physical, psychological, and emotional. - ✔✔individual differences
involve the presentation of both positive and potentially negative information to job
candidates. - ✔✔realistic job previews
the relatively stable set of psychological attributes that distinguish one person from another. -
✔✔personality
CORRECT ANSWERS (VERIFIED AND WELL
DETAILED ANSWERS) LATEST UPDATE 2024/2025
the set of organizational activities directed at attracting, developing, and maintaining an
effective workforce. - ✔✔human resource management
anything that gives a firm an edge over rivals in attracting customers and defending itself
against competition. - ✔✔competitive advantage
what are some sources of competitive advantage? - ✔✔having the best-made or cheapest
product, providing the best customer service, being more convenient to buy from, having
shorter product development times, and having a well-known brand name.
______ ______ is based on the belief that productivity is maximized when organizations are
rationalized with precise sets of instructions based on time-and-motion studies. -
✔✔Scientific management
______ _______ occurs when people improve some aspect of their behavior or performance
simply because they are being assessed. - ✔✔hawthorne effect
Rather than viewing workers as interchangeable parts in mechanical organizations as the
scientific management movement had done, the ______ ______ movement viewed
organizations as cooperative systems and treated workers' orientations, values, and feelings as
important parts of organizational dynamics and performance. - ✔✔human relations
movement
managers and leaders generally try to direct the behaviors of ppl in their org in ways to
promote organizational effectiveness - ✔✔managing for effectiveness
, 3 steps to enhancing individual and team behaviors - ✔✔1. productivity: measured in
service/output
2. performance: made up of all work-related behaviors
3. groups develop cohesive behavior
job satisfaction is determined by ____ _____ - ✔✔personal values
high levels of job satisfaction doesn't always mean high levels of _____- - ✔✔performance
______ _______ is the behavior of individuals that makes a positive overall contribution to the
organization. - ✔✔organization citizenship
______ ____ are those that detract from, rather than contribute to, organizational
performance. - ✔✔dysfunctional behaviors
relies on systematic studies that identify and replicate a result using a variety of methods,
samples, and settings. Using theory to develop hypotheses and then collecting and studying
relevant data can help generate new knowledge - ✔✔scientific method
personal attributes that vary from one person to another. Individual differences may be
physical, psychological, and emotional. - ✔✔individual differences
involve the presentation of both positive and potentially negative information to job
candidates. - ✔✔realistic job previews
the relatively stable set of psychological attributes that distinguish one person from another. -
✔✔personality
