Mizzou Management 3300 Exam 1
UPDATED Exam Questions and
CORRECT Answers
Operations Management - CORRECT ANSWER - design, operation, and improvement of the
systems and processes the organization uses to deliver its goods and services
Customer Relationship Management (CRM) Systems - CORRECT ANSWER - build and
maintain relationships and support all the processes that underlie them
Business Intelligence - CORRECT ANSWER - information managers use to make decisions,
this is drawn from the company's own information systems or external sources
Data-driven decision making - CORRECT ANSWER - draws upon billions of pieces of data
that can be aggregated to reveal important trends and patterns
Competitive Advantage - CORRECT ANSWER - it can be gained through the development
and application of innovative information systems
data - CORRECT ANSWER - INDIVIDUAL facts or pieces of information
Information - CORRECT ANSWER - Data that have been organized to add meaning and
usefulness
information system - CORRECT ANSWER - brings together people, technology, processes,
and data to collect, process, manage, analyze, and distribute information
,user-generated content - CORRECT ANSWER - the content contributed to a system by its
users
Web 2.0 - CORRECT ANSWER - facilitates for more interactivity, end user contributions,
collaboration, and information sharing compared to earlier models
Information and Communication Technology - CORRECT ANSWER - the term encompasses
the broad collection of information processing and communications technologies, emphasizing
that telecommunications technology is a significant feature of information systems
Business Process Management (BPM) - CORRECT ANSWER - focuses on designing,
optimizing, and streamlining business processes throughout the organization
Management Information systems (MIS) - CORRECT ANSWER - how people, technology,
processes, and data work together
supports tactical decision making at the managerial level
Chief Information Officer (CIO) - CORRECT ANSWER - responsible for managing and
maintaining information systems, and ensuring they support the organizations strategic goals
How does implementing information systems impact business processes?
a. it eliminates the need for human intervention in a business process
b. it promotes a decentralized approach to information management
c. it helps eliminate business processes that aren't necessary
d. it helps eliminate the need for organizations to invest in data security - CORRECT
ANSWER - c. it helps eliminate business processes that aren't necessary
Which of the following factors is the most important reason why data can be shared across
different systems?
, a. the ability to convert any data into digital form
b. the creation of wireless communication technologies
c. the use of cloud storage to store off-site data
d. the presence of different formats of data - CORRECT ANSWER - a. the ability to convert
data into digital form
Decision making that draws on billions of pieces of aggregated information to reveal important
trends and patterns is called____
a. intuitive decision making
b. uninformed decision making
c. unstructured decision making
d. data-driven decision making - CORRECT ANSWER - d. data-driven decision making
Which of the following statements is true of information systems (IS)?
a. despite the success of social networking, information systems have failed at improving virtual
collaboration
b. the ability to provide companies with competitive advantage makes IS a core feature of a
company's strategic vision
c. IS, although versatile, is not beneficial for government agencies or voluntary organizations
d. information systems are not a fundamental part of a company's strategic vision - CORRECT
ANSWER - b. the ability to provide companies with competitive advantage makes IS a core
feature of a company's strategic vision
Which of the following is an example of an amplification effect related to information systems?
a. information stored on the Internet can be hacked and stolen by anyone, irrespective of their
geographic location
UPDATED Exam Questions and
CORRECT Answers
Operations Management - CORRECT ANSWER - design, operation, and improvement of the
systems and processes the organization uses to deliver its goods and services
Customer Relationship Management (CRM) Systems - CORRECT ANSWER - build and
maintain relationships and support all the processes that underlie them
Business Intelligence - CORRECT ANSWER - information managers use to make decisions,
this is drawn from the company's own information systems or external sources
Data-driven decision making - CORRECT ANSWER - draws upon billions of pieces of data
that can be aggregated to reveal important trends and patterns
Competitive Advantage - CORRECT ANSWER - it can be gained through the development
and application of innovative information systems
data - CORRECT ANSWER - INDIVIDUAL facts or pieces of information
Information - CORRECT ANSWER - Data that have been organized to add meaning and
usefulness
information system - CORRECT ANSWER - brings together people, technology, processes,
and data to collect, process, manage, analyze, and distribute information
,user-generated content - CORRECT ANSWER - the content contributed to a system by its
users
Web 2.0 - CORRECT ANSWER - facilitates for more interactivity, end user contributions,
collaboration, and information sharing compared to earlier models
Information and Communication Technology - CORRECT ANSWER - the term encompasses
the broad collection of information processing and communications technologies, emphasizing
that telecommunications technology is a significant feature of information systems
Business Process Management (BPM) - CORRECT ANSWER - focuses on designing,
optimizing, and streamlining business processes throughout the organization
Management Information systems (MIS) - CORRECT ANSWER - how people, technology,
processes, and data work together
supports tactical decision making at the managerial level
Chief Information Officer (CIO) - CORRECT ANSWER - responsible for managing and
maintaining information systems, and ensuring they support the organizations strategic goals
How does implementing information systems impact business processes?
a. it eliminates the need for human intervention in a business process
b. it promotes a decentralized approach to information management
c. it helps eliminate business processes that aren't necessary
d. it helps eliminate the need for organizations to invest in data security - CORRECT
ANSWER - c. it helps eliminate business processes that aren't necessary
Which of the following factors is the most important reason why data can be shared across
different systems?
, a. the ability to convert any data into digital form
b. the creation of wireless communication technologies
c. the use of cloud storage to store off-site data
d. the presence of different formats of data - CORRECT ANSWER - a. the ability to convert
data into digital form
Decision making that draws on billions of pieces of aggregated information to reveal important
trends and patterns is called____
a. intuitive decision making
b. uninformed decision making
c. unstructured decision making
d. data-driven decision making - CORRECT ANSWER - d. data-driven decision making
Which of the following statements is true of information systems (IS)?
a. despite the success of social networking, information systems have failed at improving virtual
collaboration
b. the ability to provide companies with competitive advantage makes IS a core feature of a
company's strategic vision
c. IS, although versatile, is not beneficial for government agencies or voluntary organizations
d. information systems are not a fundamental part of a company's strategic vision - CORRECT
ANSWER - b. the ability to provide companies with competitive advantage makes IS a core
feature of a company's strategic vision
Which of the following is an example of an amplification effect related to information systems?
a. information stored on the Internet can be hacked and stolen by anyone, irrespective of their
geographic location
