HRM 200 Midterm Exam with Complete Solution 2025 New Update

HRM 200 Midterm Exam with Complete Solution 2025 New Update what are "competencies"? - Answer-individual knowledge, skills, and behaviours that are critical to successful individual or corporate performance based on their relation to org's vision, values, and business strategy what are "core competencies"? - Answer-describe knowledge and behaviours that employees throughout the organization must exhibit for the organization to succeed, such as "customer service orientation" for all hotel employees what are "functional competencies"? - Answer-associated with a particular organizational function, such as "negotiatio skills" for salespeople or "safety orientation" for pilots what are "behavioural competencies"? - Answer-expected behaviours, such as "always walking a customer to the product they are looking for rather than pointing" 5 elements in executive/managerial compensation package: - Answer-salary, benefits, short-term incentives, long-term incentives, and perquisites define market-pricing approach - Answer-an approach limited to determining compensation for professional jobs based on values established for similar benchmark jobs in the market define human resources management (HRM) - Answer-the management of people in organizations to drive successful organizational performance and achievement of the organization's strategic goals define human capital - Answer-the knowledge, education, training, skills, and expertise of an organization's workforce define scientific management - Answer-the process of "scientifically" analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance levels define human resources movement - Answer-a management philosophy focusing on concern for people and productivity define outsourcing - Answer-the practice of contracting with outside vendors to handle specifies business functions on a permanent basis define authority - Answer-the right to make decisions, direct others' work, and give orders define line authority - Answer-the authority exerted by an HR manager by directing the activities of the people in his or her own business unit, department, or service area define staff authority - Answer-staff authority gives the manager the right (authority) to advise other managers or employees define line manager - Answer-a manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks define staff manager - Answer-a manager who assists and advises line managers; human resource managers are usually staff managers define employment engagement - Answer-the emotional and intellectual involvement of employees in their work, such as intensity, focus, and involvement in his or her job and organization define strategy - Answer-the company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage define change agents - Answer-specialists who lead the organization and its employees through organizational change define environmental scanning - Answer-identifying and analyzing external opportunities and threat that may be crucial to the organization's success what is a "culture and change steward"? - Answer-understanding, guiding, and reacting to both internal and external stakeholder expectations; intense global competition puts a premium on employee engagement; engaged employees go beyond what is required and drive desired outcomes what is a "talent manager and organizational designer"? - Answer-HR specialists must embed theory, research, and practice into the processes, policies, and structures of an organizations; HR professionals and line managers play a pivotal role in lowering labour costs (the largest operating expense in many organizations); to do this it may mean adopting more effective recruitment, selection, and training programs what is a "strategy architect"? - Answer-HR professionals contribute to this by integrating internal stakeholder and external stakeholder expectations through identifying, forecasting, and facilitating organizational responses to an internal workforce what is an "operational executor"? - Answer-change agents by making the enterprise more responsive to product or service innovations and technological change; in the recent years efficiency in dealing with operational issues has significantly improved through the use of technology what is a "business ally"? - Answer-environmental scanning; details regarding a successful incentive plan being used by a competitor, impending labour shortages, and information about pending legislative changes are examples of supplying competitive intelligence; also adds value to the strategy formulation process by supplying info regarding the company's internal strengths/weaknesses what is a "transactional HR team"? - Answer-provide specialized support in day-to-day HR activities (changing benefit plans) what is a "corporate HR team"? - Answer-assist top management in top-level issues (developing the personnel aspects of company's long-term strategic plan) what is an "embedded HR team"? - Answer-have HR generalists assigned to functional departments like sales and productions define evidence-based HRM - Answer-use of data, facts, analytics, scientific rigour, critical evaluation, and critically evaluated research/case studies define metrics - Answer-statistics used to measure activities and results; reflects the quality of people and the effectiveness of HRM initiatives that built workforce capability, which provides critical info that can be linked to outcome like productivity, product or service quality define balanced scorecard - Answer-a measurement system that translates an organization's strategy into a comprehensive set of performance measures; tells us the results of actions already taken and complements the financial measures with operational measures of organizational, business unit, or department success that will drive future performance define certification - Answer-recognition for having met certain professional standards what are the several characteristics every profession has? - Answer-(1) a common body of knowledge (2) benchmarked performance standards (3) a representative professional association (4) an external perception as a profession (5) a code of ethics (6) required training credentials for entry and career mobility (7) an ongoing need for skill development (8) a need to ensure professional competence is maintained and put to socially responsibly uses 3 different levels of human resources in Canada: - Answer-- certified human resource professional (CHRP) - certified human resource leader (CHRL) - certified human resource executive (CHRE)