WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
Which data set consumes disk space equal to the change in
the data since it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big - Correct Answers ✅B
A business wants to allow its employees to communicate
online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email - Correct Answers ✅B
An organization wants to calculate its sales by region.
Which type of software will serve this need?
,WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM) - Correct Answers
✅C
Which component functions as a computer's working
memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD) - Correct Answers ✅C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory - Correct Answers ✅C
Which type of network should a company use if they want to
connect a group of computers in an office building?
,WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
A. LAN
B. WAN
C. PAN
D. MAN - Correct Answers ✅A
Which network topology uses a central hub to which all
devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid - Correct Answers ✅C
Which multiuser operating system originated at AT&T's Bell
Laboratories?
A. OS X
B. Android
C. Unix
D. Linux - Correct Answers ✅C
, WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
Which lifecycle stage of ITIL focuses on ensuring that a
business's objectives align with those of the IT provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO) - Correct Answers ✅A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT
industry
B. As a consulting organization to support the IT industry
globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT industry - Correct
Answers ✅D
Which two subcategories are found within the service
strategy stages?
Choose 2 answers.
A. Demand management
Management - 3/2025 Questions With
Complete Solutions
Which data set consumes disk space equal to the change in
the data since it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big - Correct Answers ✅B
A business wants to allow its employees to communicate
online with each other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email - Correct Answers ✅B
An organization wants to calculate its sales by region.
Which type of software will serve this need?
,WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM) - Correct Answers
✅C
Which component functions as a computer's working
memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD) - Correct Answers ✅C
What is a secondary storage medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory - Correct Answers ✅C
Which type of network should a company use if they want to
connect a group of computers in an office building?
,WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
A. LAN
B. WAN
C. PAN
D. MAN - Correct Answers ✅A
Which network topology uses a central hub to which all
devices on the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid - Correct Answers ✅C
Which multiuser operating system originated at AT&T's Bell
Laboratories?
A. OS X
B. Android
C. Unix
D. Linux - Correct Answers ✅C
, WGU C954 Information Technology
Management - 3/2025 Questions With
Complete Solutions
Which lifecycle stage of ITIL focuses on ensuring that a
business's objectives align with those of the IT provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO) - Correct Answers ✅A
Why was ITIL developed?
A. As an assessment tool to be used globally in the IT
industry
B. As a consulting organization to support the IT industry
globally
C. As a global oversight committee for the IT industry
D. As a guide to be used globally in the IT industry - Correct
Answers ✅D
Which two subcategories are found within the service
strategy stages?
Choose 2 answers.
A. Demand management
