ASAP PACE CERTIFICATION EXAM ACTUAL EXAM COMPLETE 350
QUESTIONS WITH DETAILED VERIFIED ANSWERS (/ ALREADY
GRADED A+| ASSURED SUCCESS
1. Convergent Relies on reason and logic to find the one best answer to
thinking a question
2. Divergent think- Focuses on producing a broad variety of ideas
ing
3. Levels of Com- 1. Casual
munication 2. Critical
3. Crucial
4. Crucial Commu- Opposing opinions, high stakes, strong emotions
nication Compo-
nents
5. Communication Sender > Message > Receiver
Cycle
6. Main 3 Compo- 1. Word Choice
nents of Commu- 2. Tone of Voice
nication 3. Body Language
7. Word Choice (% 10%
of meaning)
8. Tone of Voice (% 35%
of meaning)
9. Body Language 55%
(% of meaning)
10. Tone of Voice El- Pitch, Pace, Volume, Inflection, Emphasis
ements
11. Body Language Eye Contact, Facial Expression, Positioning, Gestures
Elements
12. Context Ele- Place, People, Purpose
ments
,ASAP PACE CERTIFICATION EXAM ACTUAL EXAM COMPLETE 350
QUESTIONS WITH DETAILED VERIFIED ANSWERS (/ ALREADY
GRADED A+| ASSURED SUCCESS
13.
, ASAP PACE Certification (2020)
Study online at https://quizlet.com/_8xci4e
Non-Verbal Lis- Don't interrupt, remove distractions, nod, mirror the com-
tening Skills municator, take notes
14. Verbal Listening Probe, clarify, paraphrase, reflect, encourage
Skills
15. 4 Communica- 1. The Director
tion Styles 2. The Socializer
3. The Thinker
4. The Relator
16. Elements of Personal Competence, Social Competence
Emotional Intelli-
gence (EQ)
17. Personal Compe- Self-Awareness, Self-Management
tence (EQ) Ele-
ments
18. Social Compe- Social Awareness, Relationship Management
tence (EQ) Ele-
ments
19. Self-Awareness Understand your own emotions
(EQ)
20. Self-Manage- Managing your own emotions and behaviors
ment (EQ)
21. Social Aware- Identify and understand the emotions of others
ness (EQ)
22. Relationship Manage interactions with others successfully
Management
(EQ)
23. Prescriptive Offer a solution for the problem - what they can do differ-
Feedback ent next time
24.
QUESTIONS WITH DETAILED VERIFIED ANSWERS (/ ALREADY
GRADED A+| ASSURED SUCCESS
1. Convergent Relies on reason and logic to find the one best answer to
thinking a question
2. Divergent think- Focuses on producing a broad variety of ideas
ing
3. Levels of Com- 1. Casual
munication 2. Critical
3. Crucial
4. Crucial Commu- Opposing opinions, high stakes, strong emotions
nication Compo-
nents
5. Communication Sender > Message > Receiver
Cycle
6. Main 3 Compo- 1. Word Choice
nents of Commu- 2. Tone of Voice
nication 3. Body Language
7. Word Choice (% 10%
of meaning)
8. Tone of Voice (% 35%
of meaning)
9. Body Language 55%
(% of meaning)
10. Tone of Voice El- Pitch, Pace, Volume, Inflection, Emphasis
ements
11. Body Language Eye Contact, Facial Expression, Positioning, Gestures
Elements
12. Context Ele- Place, People, Purpose
ments
,ASAP PACE CERTIFICATION EXAM ACTUAL EXAM COMPLETE 350
QUESTIONS WITH DETAILED VERIFIED ANSWERS (/ ALREADY
GRADED A+| ASSURED SUCCESS
13.
, ASAP PACE Certification (2020)
Study online at https://quizlet.com/_8xci4e
Non-Verbal Lis- Don't interrupt, remove distractions, nod, mirror the com-
tening Skills municator, take notes
14. Verbal Listening Probe, clarify, paraphrase, reflect, encourage
Skills
15. 4 Communica- 1. The Director
tion Styles 2. The Socializer
3. The Thinker
4. The Relator
16. Elements of Personal Competence, Social Competence
Emotional Intelli-
gence (EQ)
17. Personal Compe- Self-Awareness, Self-Management
tence (EQ) Ele-
ments
18. Social Compe- Social Awareness, Relationship Management
tence (EQ) Ele-
ments
19. Self-Awareness Understand your own emotions
(EQ)
20. Self-Manage- Managing your own emotions and behaviors
ment (EQ)
21. Social Aware- Identify and understand the emotions of others
ness (EQ)
22. Relationship Manage interactions with others successfully
Management
(EQ)
23. Prescriptive Offer a solution for the problem - what they can do differ-
Feedback ent next time
24.
