CALMHSA Peer Support Certification
PT12 Accurate 100%
What are the stages of recovery? - ANSWER Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANSWER Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - ANSWER Change is a
process, interventions tailored to current stage are most effective.
What is MI? - ANSWER Motivational Interviewing.
What is precontemplation? - ANSWER Not yet thinking about changing.
What is contemplation? - ANSWER Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - ANSWER Devoted to transformation but debating
what to do.
What is action? - ANSWER Making changes but has not reached stability.
What is maintenance? - ANSWER Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - ANSWER A repetition of the issues will occur.
What is MI? - ANSWER Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - ANSWER To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANSWER It's
preferable to have the client advocate for a change in behavior.
What is the importance of listening in MI? - ANSWER Listening well is at least as
important as speaking.
,What is the norm when it comes to behavior change? - ANSWER Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - ANSWER
There is an inherent stigma.
How can the transtheoretical model help improve your life? - ANSWER It can help you
make a positive change.
What is the pre-contemplation stage of the transtheoretical model? - ANSWER When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANSWER When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
ANSWER When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANSWER When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - ANSWER To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - ANSWER Frequent.
What is the rate of change in behavior? - ANSWER Slow and varying.
Is knowledge sufficient to spur change? - ANSWER No.
What is the tendency when it comes to holding others to unrealistic standards? -
ANSWER It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANSWER It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANSWER They
should do so.
What is the role of behavioral science in making a behavior change? - ANSWER Helps
in succeeding and improving life.
What is the behavioral change process? - ANSWER A process to change behavior.
Who is Isabella in the behavioral change process? - ANSWER A beginner who started
walking.
, What did Isabella's group leader do to help her? - ANSWER Provided motivational
material.
What is the basis of peer support? - ANSWER Connections.
What does a trained peer expert put deliberate effort into? - ANSWER The connecting
process.
What is demonstrated by attentive listening, empathy, and introspection? - ANSWER
Understanding.
What is increased as a result of trust and safety? - ANSWER Trust and safety will help
during heightened times of crisis.
What is the most beneficial thing that people with serious mental illnesses report
receiving? - ANSWER Assistance from people who also have those experiences or
illnesses.
What is the purpose of this course? - ANSWER To train individuals to provide peer
delivered services.
What is the value of individuals who have completed this course? - ANSWER To
support the mental wellness of others.
What does a model of peer-delivered services promote? - ANSWER Wellness and help
to prevent crises.
What is the role of peer providers in conventional mental health services? - ANSWER
Case management and other conventional mental health services.
What is the most prevalent type of peer support program? - ANSWER Peer support
programs that can be found in either a standard mental health service or an
organization outside the mental health system.
What is the goal of peer-led self-help? - ANSWER To provide mutual support and
education.
What should the PSS be aware of during times of crisis? - ANSWER Employing agency
policy and procedures, service duration limitations.
What is the role of a PSS in a crisis? - ANSWER Initial contact, not necessarily skilled
professional.
What do crisis management services do? - ANSWER Manage substance abuse and
mental health crises, link to follow-up services.
PT12 Accurate 100%
What are the stages of recovery? - ANSWER Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANSWER Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - ANSWER Change is a
process, interventions tailored to current stage are most effective.
What is MI? - ANSWER Motivational Interviewing.
What is precontemplation? - ANSWER Not yet thinking about changing.
What is contemplation? - ANSWER Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - ANSWER Devoted to transformation but debating
what to do.
What is action? - ANSWER Making changes but has not reached stability.
What is maintenance? - ANSWER Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - ANSWER A repetition of the issues will occur.
What is MI? - ANSWER Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - ANSWER To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANSWER It's
preferable to have the client advocate for a change in behavior.
What is the importance of listening in MI? - ANSWER Listening well is at least as
important as speaking.
,What is the norm when it comes to behavior change? - ANSWER Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - ANSWER
There is an inherent stigma.
How can the transtheoretical model help improve your life? - ANSWER It can help you
make a positive change.
What is the pre-contemplation stage of the transtheoretical model? - ANSWER When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANSWER When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
ANSWER When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANSWER When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - ANSWER To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - ANSWER Frequent.
What is the rate of change in behavior? - ANSWER Slow and varying.
Is knowledge sufficient to spur change? - ANSWER No.
What is the tendency when it comes to holding others to unrealistic standards? -
ANSWER It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANSWER It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANSWER They
should do so.
What is the role of behavioral science in making a behavior change? - ANSWER Helps
in succeeding and improving life.
What is the behavioral change process? - ANSWER A process to change behavior.
Who is Isabella in the behavioral change process? - ANSWER A beginner who started
walking.
, What did Isabella's group leader do to help her? - ANSWER Provided motivational
material.
What is the basis of peer support? - ANSWER Connections.
What does a trained peer expert put deliberate effort into? - ANSWER The connecting
process.
What is demonstrated by attentive listening, empathy, and introspection? - ANSWER
Understanding.
What is increased as a result of trust and safety? - ANSWER Trust and safety will help
during heightened times of crisis.
What is the most beneficial thing that people with serious mental illnesses report
receiving? - ANSWER Assistance from people who also have those experiences or
illnesses.
What is the purpose of this course? - ANSWER To train individuals to provide peer
delivered services.
What is the value of individuals who have completed this course? - ANSWER To
support the mental wellness of others.
What does a model of peer-delivered services promote? - ANSWER Wellness and help
to prevent crises.
What is the role of peer providers in conventional mental health services? - ANSWER
Case management and other conventional mental health services.
What is the most prevalent type of peer support program? - ANSWER Peer support
programs that can be found in either a standard mental health service or an
organization outside the mental health system.
What is the goal of peer-led self-help? - ANSWER To provide mutual support and
education.
What should the PSS be aware of during times of crisis? - ANSWER Employing agency
policy and procedures, service duration limitations.
What is the role of a PSS in a crisis? - ANSWER Initial contact, not necessarily skilled
professional.
What do crisis management services do? - ANSWER Manage substance abuse and
mental health crises, link to follow-up services.
