WGU C846 LATEST UPDATED 2025 FINAL EXAM WITH
COMPLETE DETAILED QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY A+ GRADED
Strategy life cycle - ANSWER-This is
considered the core of the life cycle
management process
Core Service - ANSWER-A service that
produces the basic outcome of the
customers desire
Customer - ANSWER-Someone who buys
good or services
,Enabling service - ANSWER-A service
needed to deliver a core service
Enhancing service - ANSWER-A service that
is added to the core to make it more
attractive
IT Service - ANSWER-A service carried out
by an IT provider. Consist of a combination
of IT technology, people, and processes
Outcome - ANSWER-The result of carrying
out an activity, following a process,
delivering an IT service. The term is used for
intended results as well as actual results
,Process - ANSWER-Is a set of structured set
of activities designed to accomplish a
specific objective.
Service - ANSWER-A mean to deliver value
to a customer by facilitating the outcome a
customer wants without the ownership and
cost and risk.
Service Management - ANSWER-A set of
specialized organizational capabilities for
providing value to customers in the form of
services
Service strategy - ANSWER-How do we truly
create value for a customer. How we can
make the case for a strategic investment.
, Resolves conflicting demands for resources.
What services we should be offering to
whom
Utility - ANSWER-Fit for purpose
Warranty - ANSWER-Fit for use
Warranty Requires assurance in what area -
ANSWER-Availability, Capacity, Security and
continuity.
Assets - ANSWER-Any resource or capability
COMPLETE DETAILED QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY A+ GRADED
Strategy life cycle - ANSWER-This is
considered the core of the life cycle
management process
Core Service - ANSWER-A service that
produces the basic outcome of the
customers desire
Customer - ANSWER-Someone who buys
good or services
,Enabling service - ANSWER-A service
needed to deliver a core service
Enhancing service - ANSWER-A service that
is added to the core to make it more
attractive
IT Service - ANSWER-A service carried out
by an IT provider. Consist of a combination
of IT technology, people, and processes
Outcome - ANSWER-The result of carrying
out an activity, following a process,
delivering an IT service. The term is used for
intended results as well as actual results
,Process - ANSWER-Is a set of structured set
of activities designed to accomplish a
specific objective.
Service - ANSWER-A mean to deliver value
to a customer by facilitating the outcome a
customer wants without the ownership and
cost and risk.
Service Management - ANSWER-A set of
specialized organizational capabilities for
providing value to customers in the form of
services
Service strategy - ANSWER-How do we truly
create value for a customer. How we can
make the case for a strategic investment.
, Resolves conflicting demands for resources.
What services we should be offering to
whom
Utility - ANSWER-Fit for purpose
Warranty - ANSWER-Fit for use
Warranty Requires assurance in what area -
ANSWER-Availability, Capacity, Security and
continuity.
Assets - ANSWER-Any resource or capability
