QMHA TEST PREP QUESTIONS WITH
COMPLETE ANSWERS
Identify mmthe mmcorrect mmanswer
If mma mmQMHA mmreports mmthey mmmet mmwith mma mmclient, mmwhen mmin mmfact, mmthey
mmdid mmnot, mmand mmthe mmprogram mmbills mmfor mmthat mmmeeting, mmthat mmis
mmtypically mmconsidered mmMedicaid mmfraud. mmIf mma mmQMHA mmreports mmmeeting
mmwith mma mmclient mmfor mman mmhour, mmwhen mmthey mmonly mmmet mmwith mmthe
mmclient mmfor mm7 mmminutes, mmthat mmis mmtypically mmconsidered:
mma. mmA mmtraining mmissue mmrequiring mmcorrective mmaction mmwith mmthe mmQMHA. mm
b. mmA mmsupervision mmissue, mmbecause mmthe mmQMHA mmneeds mmsupport mmin
mmlearning mmhow mmto mmbetter mmengage mmwith mmclients mmto mmmaintain mmcontact. mm
c. mmMedicaid mmFraud. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
Which mmof mmthe mmfollowing mmis mma mmviolation mmof mmthe mmMHACBO mmCode mmof
mmConduct: mm
a. mmEngaging mmin mman mmintimate/sexual mmrelationship mmwith mma mmclient mmat
mmyour mmagency mmwho mmis mmon mmyour mmcaseload mmto mmwhom mmyou mmare
mmproviding mmdirect mmservices. mm
b. mmEngaging mmin mman mmintimate/sexual mmrelationship mmwith mma mmclient mmat
mmyour mmagency mmwho mmis mmNOT mmon mmyour mmdirect mmcaseload, mmto mmwhom
mmyou mmhave mmNOT mmprovided mmany mmdirect mmservices.
c. mmAll mmof mmthe mmabove. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
The mmprimary mmdifference mmbetween mmCase mmmanagement mmand mmCare
mmCoordination mmis: mm
a. mmCasemanagement mmprovides mmreferrals, mmlinkages mmand mmfollow-up mmwith
mmclients mmand mmother mmresources, mmwhile mmCare mmCoordination mmfacilitates
mmcommunication mmbetween mmvarious mmproviders mminvolved mmin mmthe mmclient's
mmcare. mm
, b. mmCasemanagement mmis mmmore mmdirective mmand mmrequires mmQMHAs mmto mmbe
mmassertive mmwith mmclients mmin mmorder mmto mmachieve mmgoals mmon mmthe mmclient's
mmservice mmplan. mm
c. mmCarecoordination mminvolves mmsetting mmclients mmup mmwith mmappointments mmwith
mmother mmproviders mmand mmassisting mmthem mmin mmgetting mmto mmthose
mmappointments, mmincluding mmarranging mmtransportation. mm- mmANS-a
Identify mmthe mmcorrect mmanswer
An mmexample mmof mmactive mmlistening mmis: mm
a. mmListening mmto mmclients, mmreflecting mmupon mmwhat mmthey mmhave mmstated,
mmdrawing mmlogical mmconclusions, mmand mmstating mmthose mmconclusions mmto mmthe
mmclient. mm
b. mmParaphrasing mmwhat mmyou mmheard, mmrepeating mmit mmback mmto mmthe mmclient,
mmto mmensure mmthat mmyou mmaccurately mmunderstand mmwhat mmthe mmclient mmis
mmattempting mmto mmconvey. mm
c. mmListening mmto mmthe mmclient mmand mmaccurately mmdocumenting mmtheir
mmstatements mm- mmANS-b
Identify mmthe mmcorrect mmanswer
When mmshould mma mmQMHA mmconsider mmthe mmapplication mmof mmCFR mm42 mmpart
mm2 mmrules? mm
a. mmIf mmthe mmclient mmpresents mmsuicidal mmideation. mm
b. mmIf mmthe mmclient mmis mmtaking mmantipsychotic mmmedication. mm
c. mmIf mmthe mmclient mmis mmalso mmreceiving mmsubstance mmuse mmdisorder mmservices
mmat mmyour mmagency. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
One mmof mmthe mmeasiest mmways mmto mmimplement mma mmstrength-based mmapproach
mmwith mmclients mmis mmto: mm
a. mmAsk mmclients mmabout mmtheir mmprior mmsuccess mmand mmhow mmthey mmachieved
mmthem. mm
b. mmObserve mmboth mmthe mmclient's mmstrengths mmand mmweaknesses mmand mmreview
mmthose mmwith mmthe mmclient mmin mma mmfair mmand mmhonest mmassessment. mm
c. mmGive mmthe mmclient mman mmassignment mmto mmwrite mmdown mmall mmof mmtheir
mmstrengths mmand mmbring mmthat mmhomework mmassignment mmin mmfor mmreview. mm-
mmANS-a
Identify mmthe mmcorrect mmanswer
COMPLETE ANSWERS
Identify mmthe mmcorrect mmanswer
If mma mmQMHA mmreports mmthey mmmet mmwith mma mmclient, mmwhen mmin mmfact, mmthey
mmdid mmnot, mmand mmthe mmprogram mmbills mmfor mmthat mmmeeting, mmthat mmis
mmtypically mmconsidered mmMedicaid mmfraud. mmIf mma mmQMHA mmreports mmmeeting
mmwith mma mmclient mmfor mman mmhour, mmwhen mmthey mmonly mmmet mmwith mmthe
mmclient mmfor mm7 mmminutes, mmthat mmis mmtypically mmconsidered:
mma. mmA mmtraining mmissue mmrequiring mmcorrective mmaction mmwith mmthe mmQMHA. mm
b. mmA mmsupervision mmissue, mmbecause mmthe mmQMHA mmneeds mmsupport mmin
mmlearning mmhow mmto mmbetter mmengage mmwith mmclients mmto mmmaintain mmcontact. mm
c. mmMedicaid mmFraud. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
Which mmof mmthe mmfollowing mmis mma mmviolation mmof mmthe mmMHACBO mmCode mmof
mmConduct: mm
a. mmEngaging mmin mman mmintimate/sexual mmrelationship mmwith mma mmclient mmat
mmyour mmagency mmwho mmis mmon mmyour mmcaseload mmto mmwhom mmyou mmare
mmproviding mmdirect mmservices. mm
b. mmEngaging mmin mman mmintimate/sexual mmrelationship mmwith mma mmclient mmat
mmyour mmagency mmwho mmis mmNOT mmon mmyour mmdirect mmcaseload, mmto mmwhom
mmyou mmhave mmNOT mmprovided mmany mmdirect mmservices.
c. mmAll mmof mmthe mmabove. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
The mmprimary mmdifference mmbetween mmCase mmmanagement mmand mmCare
mmCoordination mmis: mm
a. mmCasemanagement mmprovides mmreferrals, mmlinkages mmand mmfollow-up mmwith
mmclients mmand mmother mmresources, mmwhile mmCare mmCoordination mmfacilitates
mmcommunication mmbetween mmvarious mmproviders mminvolved mmin mmthe mmclient's
mmcare. mm
, b. mmCasemanagement mmis mmmore mmdirective mmand mmrequires mmQMHAs mmto mmbe
mmassertive mmwith mmclients mmin mmorder mmto mmachieve mmgoals mmon mmthe mmclient's
mmservice mmplan. mm
c. mmCarecoordination mminvolves mmsetting mmclients mmup mmwith mmappointments mmwith
mmother mmproviders mmand mmassisting mmthem mmin mmgetting mmto mmthose
mmappointments, mmincluding mmarranging mmtransportation. mm- mmANS-a
Identify mmthe mmcorrect mmanswer
An mmexample mmof mmactive mmlistening mmis: mm
a. mmListening mmto mmclients, mmreflecting mmupon mmwhat mmthey mmhave mmstated,
mmdrawing mmlogical mmconclusions, mmand mmstating mmthose mmconclusions mmto mmthe
mmclient. mm
b. mmParaphrasing mmwhat mmyou mmheard, mmrepeating mmit mmback mmto mmthe mmclient,
mmto mmensure mmthat mmyou mmaccurately mmunderstand mmwhat mmthe mmclient mmis
mmattempting mmto mmconvey. mm
c. mmListening mmto mmthe mmclient mmand mmaccurately mmdocumenting mmtheir
mmstatements mm- mmANS-b
Identify mmthe mmcorrect mmanswer
When mmshould mma mmQMHA mmconsider mmthe mmapplication mmof mmCFR mm42 mmpart
mm2 mmrules? mm
a. mmIf mmthe mmclient mmpresents mmsuicidal mmideation. mm
b. mmIf mmthe mmclient mmis mmtaking mmantipsychotic mmmedication. mm
c. mmIf mmthe mmclient mmis mmalso mmreceiving mmsubstance mmuse mmdisorder mmservices
mmat mmyour mmagency. mm- mmANS-c
Identify mmthe mmcorrect mmanswer
One mmof mmthe mmeasiest mmways mmto mmimplement mma mmstrength-based mmapproach
mmwith mmclients mmis mmto: mm
a. mmAsk mmclients mmabout mmtheir mmprior mmsuccess mmand mmhow mmthey mmachieved
mmthem. mm
b. mmObserve mmboth mmthe mmclient's mmstrengths mmand mmweaknesses mmand mmreview
mmthose mmwith mmthe mmclient mmin mma mmfair mmand mmhonest mmassessment. mm
c. mmGive mmthe mmclient mman mmassignment mmto mmwrite mmdown mmall mmof mmtheir
mmstrengths mmand mmbring mmthat mmhomework mmassignment mmin mmfor mmreview. mm-
mmANS-a
Identify mmthe mmcorrect mmanswer
