Workplace Readiness Skills- 2 Exam
Q&A 100% Solved | Rated A+
Computer Applications - ✔✔A subclass of computer software that employs
capabilities of computer directly to a task that the user wishes to preform.
Conflict Resolution - ✔✔Negotiates diplomatic solutions to interpersonal
and workplace issues
Creativity and Resourcefulness - ✔✔Contributes new ideas and works with
initiative.
Critical thinking and problem solving skill - ✔✔Analyzes and resolves
problems that arise in completing assigned tasks
Customer Service - ✔✔Identifies and addresses the needs of all
customers, providing helpful, courteous and knowledgeable, service. Uses
appropriate interpersonal skills in dealing with difficult customers.
Diplomatic - ✔✔skilled in dealing with sensitive matters or people, tactful,
sensitive to others irregardless of one's own opinions or beliefs.
File Management - ✔✔Organizing, sorting and categorizing files in a way
that anyone could be able to locate a specific file quickly.
1
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
Q&A 100% Solved | Rated A+
Computer Applications - ✔✔A subclass of computer software that employs
capabilities of computer directly to a task that the user wishes to preform.
Conflict Resolution - ✔✔Negotiates diplomatic solutions to interpersonal
and workplace issues
Creativity and Resourcefulness - ✔✔Contributes new ideas and works with
initiative.
Critical thinking and problem solving skill - ✔✔Analyzes and resolves
problems that arise in completing assigned tasks
Customer Service - ✔✔Identifies and addresses the needs of all
customers, providing helpful, courteous and knowledgeable, service. Uses
appropriate interpersonal skills in dealing with difficult customers.
Diplomatic - ✔✔skilled in dealing with sensitive matters or people, tactful,
sensitive to others irregardless of one's own opinions or beliefs.
File Management - ✔✔Organizing, sorting and categorizing files in a way
that anyone could be able to locate a specific file quickly.
1
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
