Salesforce AI Associate Exam Questions with Verified Answers
1. B. Natural Language Which AI type plays a crucial role in Salesforce's pre-
Processing (NLP) dictive text and speech recognition capabilities, en-
abling the platform to understand and respond to user
NLP allows ma- commands accurately?
chines to un-
derstand, interpret, A. Computer Vision
and generate hu- B. Natural Language Processing (NLP)
man language in a C. Predictive Analysis
meaningful way
2. C. Engagement Which feature of Marketing Cloud Einstein uses AI to
Scoring predict consumer engagement with email and Mobile-
Push messaging?
A. Content Selection
B. Email Recommendations
C. Engagement Scoring
3. A. Deep learning What is a unique and distinguishing feature of deep
uses neural net- learning in the context of AI capabilities?
works with multiple
layers to learn from A. Deep learning uses neural networks with multiple
a large amount of layers to learn from a large amount of data
data B. Deep learning uses historical data to predict future
outcomes
C. Deep learning uses algorithm to cleanse and pre-
pare data for AI implementations
4. A. Predictive Analy- A Salesforce Consultant is discussing AI capabilities
sis with a customer who is interested in improving their
sales processes. Which type of AI would be most suit-
This AI can enhance able for enhancing sales processes in Salesforce Cus-
sales processes by tomer 360?
predicting future
outcomes based on A. Predictive Analysis
historical data B. Computer Vision
C. Natural Language Processing (NLP)
5. What is the definition of machine learning?
, Salesforce AI Associate Exam Questions with Verified Answers
Uses models to
generalize and ap-
ply their knowl-
edge to new exam-
ples, learning from
labeled data to
make accurate pre-
dictions and deci-
sions.
6. Creates new con- What is the definition of Generative AI?
tent based on exist-
ing data prompted
by a human - ChatG-
PT
7. A simple set of rules What is the definition of algorithm?
for turning an input
into an output
8. A web of connec- What is the definition of neural network?
tions, guided by
weights and biases.
9. A. Predictive, Gen- What are the 3 main types of AI capabilities in Sales-
erative, Analytic force?
A. Predictive, Generative, Analytic
B. Predictive, Reactive, Analytics
C. Generative, Descriptive, Analytic
10. C. Einstein Lead Which type of Salesforce application is recommended
Scoring to enhance the sales process?
Einstein Lead Scor- A. Einstein Prediction Builder
ing is designed to B. Einstein Voice
enhance the sales C. Einstein Lead Scoring
process by scoring
leads based on their
likelihood to con-
1. B. Natural Language Which AI type plays a crucial role in Salesforce's pre-
Processing (NLP) dictive text and speech recognition capabilities, en-
abling the platform to understand and respond to user
NLP allows ma- commands accurately?
chines to un-
derstand, interpret, A. Computer Vision
and generate hu- B. Natural Language Processing (NLP)
man language in a C. Predictive Analysis
meaningful way
2. C. Engagement Which feature of Marketing Cloud Einstein uses AI to
Scoring predict consumer engagement with email and Mobile-
Push messaging?
A. Content Selection
B. Email Recommendations
C. Engagement Scoring
3. A. Deep learning What is a unique and distinguishing feature of deep
uses neural net- learning in the context of AI capabilities?
works with multiple
layers to learn from A. Deep learning uses neural networks with multiple
a large amount of layers to learn from a large amount of data
data B. Deep learning uses historical data to predict future
outcomes
C. Deep learning uses algorithm to cleanse and pre-
pare data for AI implementations
4. A. Predictive Analy- A Salesforce Consultant is discussing AI capabilities
sis with a customer who is interested in improving their
sales processes. Which type of AI would be most suit-
This AI can enhance able for enhancing sales processes in Salesforce Cus-
sales processes by tomer 360?
predicting future
outcomes based on A. Predictive Analysis
historical data B. Computer Vision
C. Natural Language Processing (NLP)
5. What is the definition of machine learning?
, Salesforce AI Associate Exam Questions with Verified Answers
Uses models to
generalize and ap-
ply their knowl-
edge to new exam-
ples, learning from
labeled data to
make accurate pre-
dictions and deci-
sions.
6. Creates new con- What is the definition of Generative AI?
tent based on exist-
ing data prompted
by a human - ChatG-
PT
7. A simple set of rules What is the definition of algorithm?
for turning an input
into an output
8. A web of connec- What is the definition of neural network?
tions, guided by
weights and biases.
9. A. Predictive, Gen- What are the 3 main types of AI capabilities in Sales-
erative, Analytic force?
A. Predictive, Generative, Analytic
B. Predictive, Reactive, Analytics
C. Generative, Descriptive, Analytic
10. C. Einstein Lead Which type of Salesforce application is recommended
Scoring to enhance the sales process?
Einstein Lead Scor- A. Einstein Prediction Builder
ing is designed to B. Einstein Voice
enhance the sales C. Einstein Lead Scoring
process by scoring
leads based on their
likelihood to con-
