SEP Final Exam questions with answers
What is Air Canada ambition? - ....🔰VERIFIED ANSWERS.... ✔✔To become a top ten
global airline in everything we do.
What is Air Canada guiding principals? - ....🔰VERIFIED ANSWERS.... ✔✔Fly every mile
in their shoes
What is Air Canada promise? - ....🔰VERIFIED ANSWERS.... ✔✔With care & class
What is the 4 behaviours of Air Canada wings? - ....🔰VERIFIED ANSWERS.... ✔✔Safety
first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly the flag
What is the individual responsibility of each cabin personnel employee with their FAM's?
- ....🔰VERIFIED ANSWERS.... ✔✔Maintain this publication up-to-date, Carry this
publication at all times while on duty, Carry the Dangerous Goods Training certificate at all
times, Be families with, and to comply with, all standards and procedure as defined by the
company, this must be done consistently and without exception
What are the incident/accident categories? - ....🔰VERIFIED ANSWERS.... ✔✔Red:
involving the loss of life, loss of an asset (e.g aircraft or building) or could result in the loss
of the airline's Operating certificate
Orange: company personnel or passenger in imminent danger. Also includes situations
reported from an aircraft in operation that may result in a catastrophic or major aircraft
accident.
Yellow: Includes urgent on-board conditions where there is concern for the safety of the
aircraft, passengers or personnel that do not require immediate assistance. May result in the
removal of a major asset (aircraft, facility or vehicle) from service, injury to passengers or
employees requiring medical attention or treatment, or incapacitating injury to a cabin crew
member.
, Green: Includes safety events not requiring the declaration of an emergency but which,
under different circumstances, may have resulted in a serious injury or damage or loss of
company assets
White: Involves incident of an abnormal nature occurring in routine operations that do not
have significant impact on the operation or deviations from SOP.
What does In Operation mean? - ....🔰VERIFIED ANSWERS.... ✔✔An aircraft is in
operation from the time it first moves under its own power for the purpose of taking off
from Canadian or foreign place of departure until it comes to rest at the end of its flight to
its first destination in Canada
True or False: Transport Canada Inspectors have the authority to fine Air Canada as well as
Cabin Crew members not complying with procedures/regulations. - ....🔰VERIFIED
ANSWERS.... ✔✔True
If somebody claims to be a Transport Canada Inspector, what must you do? - ....🔰
VERIFIED ANSWERS.... ✔✔Ask for identification card - acts as RAIC
Inform PIC that an inspector is on board.
What can Transport Canada inspector do? - ....🔰VERIFIED ANSWERS.... ✔✔Perform
inspections without identifying themselves, travel on positive space priority, must be in
possession of a ticket for flight, can be assigned a seat in any class of service, can occupy
jumpseats when no pax seat is available, given same courtesies as any passenger, can walk
during TTL.
What is the chain of command? - ....🔰VERIFIED ANSWERS.... ✔✔PIC
Check PIC, supervisory PIC or Relief PIC
F/O
Supervisor F/O or relief F/O
I/C
F/A
What is Air Canada ambition? - ....🔰VERIFIED ANSWERS.... ✔✔To become a top ten
global airline in everything we do.
What is Air Canada guiding principals? - ....🔰VERIFIED ANSWERS.... ✔✔Fly every mile
in their shoes
What is Air Canada promise? - ....🔰VERIFIED ANSWERS.... ✔✔With care & class
What is the 4 behaviours of Air Canada wings? - ....🔰VERIFIED ANSWERS.... ✔✔Safety
first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly the flag
What is the individual responsibility of each cabin personnel employee with their FAM's?
- ....🔰VERIFIED ANSWERS.... ✔✔Maintain this publication up-to-date, Carry this
publication at all times while on duty, Carry the Dangerous Goods Training certificate at all
times, Be families with, and to comply with, all standards and procedure as defined by the
company, this must be done consistently and without exception
What are the incident/accident categories? - ....🔰VERIFIED ANSWERS.... ✔✔Red:
involving the loss of life, loss of an asset (e.g aircraft or building) or could result in the loss
of the airline's Operating certificate
Orange: company personnel or passenger in imminent danger. Also includes situations
reported from an aircraft in operation that may result in a catastrophic or major aircraft
accident.
Yellow: Includes urgent on-board conditions where there is concern for the safety of the
aircraft, passengers or personnel that do not require immediate assistance. May result in the
removal of a major asset (aircraft, facility or vehicle) from service, injury to passengers or
employees requiring medical attention or treatment, or incapacitating injury to a cabin crew
member.
, Green: Includes safety events not requiring the declaration of an emergency but which,
under different circumstances, may have resulted in a serious injury or damage or loss of
company assets
White: Involves incident of an abnormal nature occurring in routine operations that do not
have significant impact on the operation or deviations from SOP.
What does In Operation mean? - ....🔰VERIFIED ANSWERS.... ✔✔An aircraft is in
operation from the time it first moves under its own power for the purpose of taking off
from Canadian or foreign place of departure until it comes to rest at the end of its flight to
its first destination in Canada
True or False: Transport Canada Inspectors have the authority to fine Air Canada as well as
Cabin Crew members not complying with procedures/regulations. - ....🔰VERIFIED
ANSWERS.... ✔✔True
If somebody claims to be a Transport Canada Inspector, what must you do? - ....🔰
VERIFIED ANSWERS.... ✔✔Ask for identification card - acts as RAIC
Inform PIC that an inspector is on board.
What can Transport Canada inspector do? - ....🔰VERIFIED ANSWERS.... ✔✔Perform
inspections without identifying themselves, travel on positive space priority, must be in
possession of a ticket for flight, can be assigned a seat in any class of service, can occupy
jumpseats when no pax seat is available, given same courtesies as any passenger, can walk
during TTL.
What is the chain of command? - ....🔰VERIFIED ANSWERS.... ✔✔PIC
Check PIC, supervisory PIC or Relief PIC
F/O
Supervisor F/O or relief F/O
I/C
F/A
