GMS 200 Final Exam Questions and Correct Answers Latest Version (Solved 100%)

GMS 200 Final Exam Questions and Correct Answers Latest Version (Solved 100%) Intellectual Capital - Answers The shared knowledge of a workforce Globalization - Answers The tedency of businesses and technologies to spread throughout the world Shamrock 3 Leaves - Answers The 3 leaves of almost each and every organization are full time workers, contract workers and aprs-time workers Portfolio Worker - Answers Someone who has up-to-date skills so they can move from job to job Productivity - Answers The quantity and quality go work performance Performance Effectiveness - Answers The output measure of goal accomplishment Performance Efficiency - Answers An input measure of resource cost associated with goal accomplishment Sustainable Innovation - Answers When a business creates new products and production methods that have reduced environmental impacts Specific Environment - Answers Also called task environment, consists of the actual organizations, committees, groups and persons with whom a business interacts with and conducts business with Value Creation - Answers The creation for value for satisfying needs for stakeholders Strategic Positioning - Answers Helping an organization do same things as other business but in different ways Environmental Uncertainty - Answers A lack of information for the external environment of a business or an organization Manager - Answers A person who supports, activates and is responsible for the work of others Top Manager - Answers Guide the performance of the organization as a whole Middle Manager - Answers These are the managers who report to the top managers who are in charge of large divisions Line Manager - Answers Directly contribute to producing the organizations goods or services Staff Manager - Answers Use special technical expertise to advise and support line workers Functional Managers - Answers Are responsible for one area General Managers - Answers Are responsible for complex, multifunctional units Admins - Answers A manager in a public organization Accountability - Answers The requirement to show performance results to a superior Effective Manager - Answers Helps others achieve high performance and satisfaction at work Quality of Work Life - Answers the overall quality of experiences in the workplace Management - Answers process of planning, organizing, leading and controlling the use of resources to accomplish performance goals Planning - Answers The process of setting objectives and determining what should be done to accomplish them Organizing - Answers Arranging tasks, people and other resources to accomplish the work Leading - Answers Inspiring people to work hard to achieve high performance Controlling - Answers Measuring performance and taking action to ensure desired results Information Roles - Answers How a manager processes and exchanges information Interpersonal Roles - Answers How a manager interacts with other people Decisional roles - Answers how a manager uses information in decision making Social Capital - Answers A capacity to get things done with the help of others Learning - Answers A change in behaviour that results from experience Lifelong Learning - Answers Continuous learning from daily experiences Skills - Answers the ability to transfer knowledge into performance Technical Skill - Answers The ability to use expertise in order to perform special tasks Human Skill - Answers The ability to cooperate and work with others Conceptual Skill - Answers The ability to think critically and analytically Managerial Competency - Answers A skill based capability that contributes to high performance results Motion Study - Answers the science of reducing a task to its most basic physical motions Bureaucracy - Answers A rational and efficient form or organization founded on logic, order and legitimate authority Hawthrone Effect - Answers the tendency of persons singled out for special attention to perform as expected Human Relation Movement - Answers suggested that managers using good human relations will achieve productivity Organizational Behaviour - Answers the study of individuals and groups in organizations Need - Answers a physiological or psychological deficiency that a person wants to satisfy Theory X - Answers People hate work Theory Y - Answers people love work Self-fulfilling Prophecy - Answers occurs when a person acts in ways that conform another's expectations Management Science and Operations Research - Answers use quantitative research and applied mathematics to solve problems Operations Management - Answers the study of how organizations produce goods and services System - Answers a collection of interrelated parts working together for a purpose Subsystem - Answers a smaller component of a larger system Open System - Answers an open system interacts with its environment and transforms resource inputs into outputs Contingency Thinking - Answers tries to match management practices with situational demands Total Quality Management - Answers managing with an organization -- wide commitment to continuous improvement, product quality and customer needs Continous Improvement - Answers involves always searching for new ways to improve work quality and performance ISO Certification - Answers indicates conformity with a rigorous set of international quality standards Knowledge Management - Answers the process of using intellectual capital for competitive advantage Learning Organization - Answers continuously changes and improves High - Performance Organization - Answers consistently achieves excellence while creating a high quality work environment Evidence - Based Management - Answers involves making decisions based on hard facts about what really works