Global Marketing - Answers the systematic planning, coordination and implementation of the firm's
marketing activities across national borders
International Marketing - Answers extending the firm's domestic marketing strategies to international
markets, ignoring the differences between foreign and domestic consumers
Multi-domestic Marketing - Answers developing individual marketing strategies for each country in
which the company does business
Glocal Marketing - Answers firms seeks to balance global marketing with its emphasis on standardization
& local marketing with its focus on catering to individual country differences
Globalization - Answers is defined as the integration and inter-dependence of economies, national
institutions, firms and individuals around the world
Globalization of Markets - Answers the convergence of consumer tastes & preferences around the world
Globalization of Production - Answers the ability of companies to shift the location of their
manufacturing operations to any country around the world in response to wage rates and government
incentives.
5 Drivers of Globalization - Answers -Market
-Cost
-Environment
-Competitive
-Technology
Economic Integration - Answers Dimension examines factors such as the trade and investment flows
between countries and the extent to which the country uses policy measures to restrict these flows
Social Integration - Answers dimension reflects the flow and movement of ideas, people and info
Political Integration - Answers Dimension captures the diffusion of government policies around the
world.
Benefits of Globalization - Answers allows both small & large firms to pursue opportunities outside their
national borders and increase the range of products available to consumers.
Anti-globalization Movement - Answers criticism on the poor, the environment and women, and the
ability of sovereign states to make independent decisions.
, Culture - Answers determines the identity of human groups and represents a system of learned
behaviour patterns that serve to distinguish members of one group from all others
Enculturation - Answers everyone is encultured into his/her own culture, these lessons are imparted by
family and friends, schools, places of worship, the government as well as clubs and other social
institutions
Acculturation - Answers in some circumstances individuals must adjust to the culture of others - a
process referred to as acculturation
Cultural Literacy - Answers detailed knowledge of the culture of the host country which allows us to live
and work effectively in a new environment
Ethnocentrism - Answers or the belief that one's own culture is somehow superior to that of others will
blind the global marketer to potential foreign market opportunities and risk missteps in in the
implementation of the firm's international marketing strategy
Consumer ethnocentrism - Answers refers to the belief held by some individuals that purchasing foreign
products is wrong or even immoral
Eight Elements of culture - Answers -language
-religion
-values and attitudes
-aesthetics
-manners & customs
-Education
-Social institutions
-The Material
Language - Answers -how messages are conveyed
-verbal
-non verbal
Religion - Answers -belief in a higher power
-provides individuals with a sense of purpose
Values & Attitudes - Answers -values are beliefs of norms that have been internalized and are shared
-attitudes are evaluation of alternatives based on these values