deomi phase 2 exam retake UPDATED
Questions and CORRECT Answers
conflict as a perception - CORRECT ANSWER - "Conflict is a belief or understanding
that one's own needs, interests, wants, or values are incompatible with someone's else
conflict as a feeling - CORRECT ANSWER - involves an emotional reaction to a situation
or interaction that signals a disagreement of some kind
Conflict as Action - CORRECT ANSWER - "Conflict also consists of the actions that we
take to express our feelings, articulate our perceptions, and get our needs met in a way that has
the potential for interfering with someone else's ability to get his or her needs met.
Power-based approach - CORRECT ANSWER - do what I want because I have the power
to reward you or punish you in some way
- destructive, violent
- disruptive, costly
Rights-based approach - CORRECT ANSWER - the law requires you to do what I want
-uses some established structure
- law, policy requlation or procedure
principle-based approach - CORRECT ANSWER - give me what I want because it is the
right thing to do.
- asserting a moral right to a certain outcome
- appeal to what is fair, reasonable, or just
, manipulation based approach - CORRECT ANSWER - you would be better at this project,
so I'll take the other project
- destructive or constructive
intrest based approach - CORRECT ANSWER - let me explain to you why I want what I
want
- collaborative
-discuss needs rather than impose a solution
what are facilitator actions - CORRECT ANSWER - - consider the needs, wants, desires,
of each person
- sorts and reviews the information you have
-seeks the information that you do not have
- considers the environment
- clarify thier viewpoints
-
primary dimensions of diversity - CORRECT ANSWER - age,
ethnicity,
gender,
mental or physical abilities,
race,
sexual orientation
income
class
spiritual beliefs
Questions and CORRECT Answers
conflict as a perception - CORRECT ANSWER - "Conflict is a belief or understanding
that one's own needs, interests, wants, or values are incompatible with someone's else
conflict as a feeling - CORRECT ANSWER - involves an emotional reaction to a situation
or interaction that signals a disagreement of some kind
Conflict as Action - CORRECT ANSWER - "Conflict also consists of the actions that we
take to express our feelings, articulate our perceptions, and get our needs met in a way that has
the potential for interfering with someone else's ability to get his or her needs met.
Power-based approach - CORRECT ANSWER - do what I want because I have the power
to reward you or punish you in some way
- destructive, violent
- disruptive, costly
Rights-based approach - CORRECT ANSWER - the law requires you to do what I want
-uses some established structure
- law, policy requlation or procedure
principle-based approach - CORRECT ANSWER - give me what I want because it is the
right thing to do.
- asserting a moral right to a certain outcome
- appeal to what is fair, reasonable, or just
, manipulation based approach - CORRECT ANSWER - you would be better at this project,
so I'll take the other project
- destructive or constructive
intrest based approach - CORRECT ANSWER - let me explain to you why I want what I
want
- collaborative
-discuss needs rather than impose a solution
what are facilitator actions - CORRECT ANSWER - - consider the needs, wants, desires,
of each person
- sorts and reviews the information you have
-seeks the information that you do not have
- considers the environment
- clarify thier viewpoints
-
primary dimensions of diversity - CORRECT ANSWER - age,
ethnicity,
gender,
mental or physical abilities,
race,
sexual orientation
income
class
spiritual beliefs
