C720 WGU QUESTIONS AND ANSWERS
Joe has just started one of the units in this course. He wants to get through it as quickly
as possible while still making sure he is prepared to do well on the "Checkpoint" quiz in
two weeks. He sees a bunch of text with some activities sprinkled throughout, and he is
trying to decide how to proceed.
Indicate whether each of the following would likely be an effective and efficient strategy
for Joe, knowing that it is ultimately up to Joe to decide what works best for him: -
Answers-
Jump straight to the activities without reading the text. For each activity, select different
answer choices to see if they are right or wrong, and read the feedback that appears.
Yes
No - Answers- No
Correct! Learning by doing can be a good idea. However, Joe should keep in mind that
the feedback for correct and incorrect answers is not as complete as the preceding text,
so he might be missing important information.
Read the unit straight through from the beginning and do the activities as they come up.
Yes
No - Answers- yes
Correct! If this is Joe's first experience with this subject matter, this may be the most
efficient and effective strategy for him.
Read the unit straight through from the beginning, but skip the activities.
Yes
No - Answers- No
Correct! Although reading the text will provide Joe with the information from the content
of the unit, by skipping the activities, he misses the chance to practice and check his
understanding.
Penelope has worked her way through the entire course by skipping the text and
jumping straight to the activities, which she enjoys. When she does not get an answer
right on one of the activities, she tries the other answers until she discovers the correct
one. Unfortunately, she does not pass the final exam and has to retake it. "Oh well," she
sighs. "Back to the drawing board." Once again, she opens the first unit, skips the text,
and goes straight to the activities. Penelope has failed to _____________.
properly assess the task
accurately evaluate her own strengths and weaknesses
plan an effective strategy for working through the course
successfully monitor her own performance
adjust her approach - Answers- adjust her approach
Correct! This is the best answer. Penelope is employing the same unsuccessful
approach to prepare for the final exam the second time without learning from her
mistakes the first time.
,Margot does not give much thought to how she approaches her course; she just goes to
a unit, tries a few activities, then does the Checkpoint quiz. Sometimes she does well,
sometimes she does not. She is really not sure how she will do on the final exam.
Margot has not _______________.
assessed the task
evaluated her own strengths and weaknesses
planned a strategy for working through the course
monitored her own performance
adjusted her approach - Answers- planned a strategy for working through the course
Correct! Margot does not really have a strategy; she is just trying things without giving
her approach much thought.
Jump straight to the first activity and, if he cannot answer it, go back to the beginning of
the unit to read the text.
Yes
No - Answers- yes
Correct! If Joe has some previous experience with subject matter, this may be the most
efficient and effective strategy for him. The good thing about this strategy is that Joe
uses the activities as a way to assess his own capabilities and then adjusts his
approach accordingly. Moreover, by deciding to go back to read the preceding text, Joe
is giving himself a chance to practice independent learning.
Pablo has a busy semester. He does not want to give too much time to the course, so
he puts off working through the course, figuring that he will spend a couple of weeks at
the end of the semester doing it all at once. In the end, he fails the final exam. His
principal mistake was that he did not ________________.
properly assess the task
accurately evaluate his own strengths and weaknesses
plan an effective strategy for working through the course
successfully monitor his own performance
adjust his approach - Answers- properly assess the task
Correct! Pablo underestimated the task and left himself too little time to prepare for the
final exam. This underestimation is reflected in his strategy because he did not properly
assess the task. He did not plan appropriately.
One of the most prominent features in our courses is the Learn By Doing activity. This
activity gives you the opportunity to practice a skill or better understand a new concept.
Which of the following do you think is true about Learn By Doing question types in this
course?
They are only presented at the end of a chunk of content to evaluate your knowledge of
the presented concept.
Only the question and correct answer matter in a Learn By Doing.
They can be skipped if you think you already know the answer.
They may introduce new aspects of a concept that you are currently learning. -
Answers- They may introduce new aspects of a concept that you are currently learning.
,Correct. Often Learn By Doing questions not only test your knowledge of a concept; at
the same time they expand that knowledge and/or provide specific examples to practice
the concept in context.
Which of the following components are usually found in both a Learn By Doing question
type and a Did I Get This question type?
Ability to rate yourself against the learning outcomes and provide feedback to instructor.
Hints
Expository text
Detailed Feedback - Answers- Detailed Feedback
Correct. Detailed feedback about why a selected answer is correct or incorrect is part of
every activity in the course.
When will you be most likely to succeed at a Did I Get This activity?
After exploring all of the content on the page, including any Learn By Doings and
Walkthroughs
Before having read any of the content on the page - Answers- After exploring all of the
content on the page, including any Learn By Doings and Walkthroughs
Choose the product below that best represents an example of a physical good or
tangible product manufactured by an organization.
Bus transportation
Smartphone
Hair styling - Answers- Correct! A smartphone is a physical good.
Choose the product below that best represents an example of a service or intangible
product provided by an organization.
Apparel
Furniture
Security protection - Answers- Security protection
Correct! Security companies provide a service.
The operations within an organization produce the goods and services that meet the
demands of society and create value for the consumers who benefit from the -Select-
outputs inputs , which are worth more to the consumer than the total cost of the -Select-
inputsoutputs-Select- - Answers- outputs
inputs
Producers of goods and producers of services both acquire and manage inputs
throughout a transformation process that creates a final output.
True
False - Answers- true
Correct. Producers of goods and producers of services both transform inputs, including
people, capital, material, and energy, into a good or service. Producers manage the
operations for producing a final product.
, Service providers do not produce products because they are not part of the
manufacturing sector.
True
False - Answers- False
Correct. The final output for both producers of goods and producers of services
represents a good or service, both of which are considered products.
Producers of goods exist in the manufacturing sector and manage the operations for
products that customers value, such as Hint, displayed below-Select-a charitybridges
constructed by the Federal Highway Administrationlegal advicebridges constructed by
the Federal Highway Administration. - Answers- Response for: Question 6, Inline
answer 1 of 1
Correct! Bridges are tangible and many are constructed by some level of government,
which is part of the public sector.
How does teamwork in operations benefit or add value to customers?
Teamwork in operations benefits the the customer when production times are increased.
Teamwork in operations adds value to the customer by reducing customer service
efforts.
Teamwork in operations benefits the customer when coordinated decisions within an
organization produce high quality products that customers value. - Answers- Teamwork
in operations benefits the customer when coordinated decisions within an organization
produce high quality products that customers value.
Correct! High quality products are valued by customers and often produced when
teamwork exists in within an organization.
High-quality outputs that add value to customers represent physical goods, not services.
True
False - Answers- False
Correct! High-quality products, whether a good or service, can create customer
satisfaction and, ultimately, a competitive advantage in the marketplace.
Operations in the service and manufacturing sectors operate independently from each
other when creating a value chain that ultimately brings products to customers.
True
False - Answers- False
Correct! The service sector depends on the manufacturing sector in many ways, and
their value chain is tightly linked.
Service providers and provider of goods have many similarities because _________.
product improvements are measured in the same way
some of their final products can be considered both services and goods
the operational decisions for design, planning, and management are identical -
Answers- Correct! Some of their final products can be considered both a good and
service.
Joe has just started one of the units in this course. He wants to get through it as quickly
as possible while still making sure he is prepared to do well on the "Checkpoint" quiz in
two weeks. He sees a bunch of text with some activities sprinkled throughout, and he is
trying to decide how to proceed.
Indicate whether each of the following would likely be an effective and efficient strategy
for Joe, knowing that it is ultimately up to Joe to decide what works best for him: -
Answers-
Jump straight to the activities without reading the text. For each activity, select different
answer choices to see if they are right or wrong, and read the feedback that appears.
Yes
No - Answers- No
Correct! Learning by doing can be a good idea. However, Joe should keep in mind that
the feedback for correct and incorrect answers is not as complete as the preceding text,
so he might be missing important information.
Read the unit straight through from the beginning and do the activities as they come up.
Yes
No - Answers- yes
Correct! If this is Joe's first experience with this subject matter, this may be the most
efficient and effective strategy for him.
Read the unit straight through from the beginning, but skip the activities.
Yes
No - Answers- No
Correct! Although reading the text will provide Joe with the information from the content
of the unit, by skipping the activities, he misses the chance to practice and check his
understanding.
Penelope has worked her way through the entire course by skipping the text and
jumping straight to the activities, which she enjoys. When she does not get an answer
right on one of the activities, she tries the other answers until she discovers the correct
one. Unfortunately, she does not pass the final exam and has to retake it. "Oh well," she
sighs. "Back to the drawing board." Once again, she opens the first unit, skips the text,
and goes straight to the activities. Penelope has failed to _____________.
properly assess the task
accurately evaluate her own strengths and weaknesses
plan an effective strategy for working through the course
successfully monitor her own performance
adjust her approach - Answers- adjust her approach
Correct! This is the best answer. Penelope is employing the same unsuccessful
approach to prepare for the final exam the second time without learning from her
mistakes the first time.
,Margot does not give much thought to how she approaches her course; she just goes to
a unit, tries a few activities, then does the Checkpoint quiz. Sometimes she does well,
sometimes she does not. She is really not sure how she will do on the final exam.
Margot has not _______________.
assessed the task
evaluated her own strengths and weaknesses
planned a strategy for working through the course
monitored her own performance
adjusted her approach - Answers- planned a strategy for working through the course
Correct! Margot does not really have a strategy; she is just trying things without giving
her approach much thought.
Jump straight to the first activity and, if he cannot answer it, go back to the beginning of
the unit to read the text.
Yes
No - Answers- yes
Correct! If Joe has some previous experience with subject matter, this may be the most
efficient and effective strategy for him. The good thing about this strategy is that Joe
uses the activities as a way to assess his own capabilities and then adjusts his
approach accordingly. Moreover, by deciding to go back to read the preceding text, Joe
is giving himself a chance to practice independent learning.
Pablo has a busy semester. He does not want to give too much time to the course, so
he puts off working through the course, figuring that he will spend a couple of weeks at
the end of the semester doing it all at once. In the end, he fails the final exam. His
principal mistake was that he did not ________________.
properly assess the task
accurately evaluate his own strengths and weaknesses
plan an effective strategy for working through the course
successfully monitor his own performance
adjust his approach - Answers- properly assess the task
Correct! Pablo underestimated the task and left himself too little time to prepare for the
final exam. This underestimation is reflected in his strategy because he did not properly
assess the task. He did not plan appropriately.
One of the most prominent features in our courses is the Learn By Doing activity. This
activity gives you the opportunity to practice a skill or better understand a new concept.
Which of the following do you think is true about Learn By Doing question types in this
course?
They are only presented at the end of a chunk of content to evaluate your knowledge of
the presented concept.
Only the question and correct answer matter in a Learn By Doing.
They can be skipped if you think you already know the answer.
They may introduce new aspects of a concept that you are currently learning. -
Answers- They may introduce new aspects of a concept that you are currently learning.
,Correct. Often Learn By Doing questions not only test your knowledge of a concept; at
the same time they expand that knowledge and/or provide specific examples to practice
the concept in context.
Which of the following components are usually found in both a Learn By Doing question
type and a Did I Get This question type?
Ability to rate yourself against the learning outcomes and provide feedback to instructor.
Hints
Expository text
Detailed Feedback - Answers- Detailed Feedback
Correct. Detailed feedback about why a selected answer is correct or incorrect is part of
every activity in the course.
When will you be most likely to succeed at a Did I Get This activity?
After exploring all of the content on the page, including any Learn By Doings and
Walkthroughs
Before having read any of the content on the page - Answers- After exploring all of the
content on the page, including any Learn By Doings and Walkthroughs
Choose the product below that best represents an example of a physical good or
tangible product manufactured by an organization.
Bus transportation
Smartphone
Hair styling - Answers- Correct! A smartphone is a physical good.
Choose the product below that best represents an example of a service or intangible
product provided by an organization.
Apparel
Furniture
Security protection - Answers- Security protection
Correct! Security companies provide a service.
The operations within an organization produce the goods and services that meet the
demands of society and create value for the consumers who benefit from the -Select-
outputs inputs , which are worth more to the consumer than the total cost of the -Select-
inputsoutputs-Select- - Answers- outputs
inputs
Producers of goods and producers of services both acquire and manage inputs
throughout a transformation process that creates a final output.
True
False - Answers- true
Correct. Producers of goods and producers of services both transform inputs, including
people, capital, material, and energy, into a good or service. Producers manage the
operations for producing a final product.
, Service providers do not produce products because they are not part of the
manufacturing sector.
True
False - Answers- False
Correct. The final output for both producers of goods and producers of services
represents a good or service, both of which are considered products.
Producers of goods exist in the manufacturing sector and manage the operations for
products that customers value, such as Hint, displayed below-Select-a charitybridges
constructed by the Federal Highway Administrationlegal advicebridges constructed by
the Federal Highway Administration. - Answers- Response for: Question 6, Inline
answer 1 of 1
Correct! Bridges are tangible and many are constructed by some level of government,
which is part of the public sector.
How does teamwork in operations benefit or add value to customers?
Teamwork in operations benefits the the customer when production times are increased.
Teamwork in operations adds value to the customer by reducing customer service
efforts.
Teamwork in operations benefits the customer when coordinated decisions within an
organization produce high quality products that customers value. - Answers- Teamwork
in operations benefits the customer when coordinated decisions within an organization
produce high quality products that customers value.
Correct! High quality products are valued by customers and often produced when
teamwork exists in within an organization.
High-quality outputs that add value to customers represent physical goods, not services.
True
False - Answers- False
Correct! High-quality products, whether a good or service, can create customer
satisfaction and, ultimately, a competitive advantage in the marketplace.
Operations in the service and manufacturing sectors operate independently from each
other when creating a value chain that ultimately brings products to customers.
True
False - Answers- False
Correct! The service sector depends on the manufacturing sector in many ways, and
their value chain is tightly linked.
Service providers and provider of goods have many similarities because _________.
product improvements are measured in the same way
some of their final products can be considered both services and goods
the operational decisions for design, planning, and management are identical -
Answers- Correct! Some of their final products can be considered both a good and
service.
