GEB 3213 Exam 2 Hayes Questions and
Answers 100% Solved | Graded A+
Situational Awareness - ✔✔You will meet people you don't know in various
situations, so learn to read people and respond accordingly. Self
awareness is also important.
7-38-55 Rule - ✔✔Body language rule, body language accounts for 55% of
a given message, tone of voice for 38% and words for just 7%
Open Palms - ✔✔Sign of honesty, swear to tell the truth in court by raising
one hand, shows you have nothing to hide and are not a threat (primal)
Expansive Pose - ✔✔Standing with legs open, not closed and tight. Shows
power and confidence. Another example is leaning back in your seat shows
you're relaxed and in control
Low-Power Pose - ✔✔Opposite of Expansive pose, shows a closed off
posture. Increases the release of cortisol, the stress hormone, and appears
to show a lack of confidence
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Stress Face - ✔✔Clenched jaw, tightened neck and furrowed brow, show
stress. This way, you can see if your subject will receive your message
enthusiastically
Raised Eyebrows - ✔✔Shown when surprised or in doubt. when praised by
someone with raised eyebrows, the person speaking may be insincere
Eye Contact - ✔✔Keeping eye contact shows interest, too long makes you
a creep or a liar. Liars tend to hold eye contact too long
Vocal Range - ✔✔Change in vocal range shows their interested. Women
go up, men go down. Monotone shows disinterest
Laughter - ✔✔Humor is important in developing relationships, receptive to
your humor will lead to a connection. Be aware when telling jokes in certain
settings, but humor is a good way to read your subjects interest
Mirroring - ✔✔People that get along tend to mirror each others behavior, so
if you shift your body language and your subject does as well, it shows
they're fairly comfortable
Formal Behaviors - ✔✔Business Attire
Using formal email headings
Using titles and last names
Not engaging with coworkers outside of work
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Answers 100% Solved | Graded A+
Situational Awareness - ✔✔You will meet people you don't know in various
situations, so learn to read people and respond accordingly. Self
awareness is also important.
7-38-55 Rule - ✔✔Body language rule, body language accounts for 55% of
a given message, tone of voice for 38% and words for just 7%
Open Palms - ✔✔Sign of honesty, swear to tell the truth in court by raising
one hand, shows you have nothing to hide and are not a threat (primal)
Expansive Pose - ✔✔Standing with legs open, not closed and tight. Shows
power and confidence. Another example is leaning back in your seat shows
you're relaxed and in control
Low-Power Pose - ✔✔Opposite of Expansive pose, shows a closed off
posture. Increases the release of cortisol, the stress hormone, and appears
to show a lack of confidence
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Stress Face - ✔✔Clenched jaw, tightened neck and furrowed brow, show
stress. This way, you can see if your subject will receive your message
enthusiastically
Raised Eyebrows - ✔✔Shown when surprised or in doubt. when praised by
someone with raised eyebrows, the person speaking may be insincere
Eye Contact - ✔✔Keeping eye contact shows interest, too long makes you
a creep or a liar. Liars tend to hold eye contact too long
Vocal Range - ✔✔Change in vocal range shows their interested. Women
go up, men go down. Monotone shows disinterest
Laughter - ✔✔Humor is important in developing relationships, receptive to
your humor will lead to a connection. Be aware when telling jokes in certain
settings, but humor is a good way to read your subjects interest
Mirroring - ✔✔People that get along tend to mirror each others behavior, so
if you shift your body language and your subject does as well, it shows
they're fairly comfortable
Formal Behaviors - ✔✔Business Attire
Using formal email headings
Using titles and last names
Not engaging with coworkers outside of work
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
