MNO 3370 Final Exam Study Guide.
Leadership - Ans✔✔the process of providing general direction and influencing individuals or
groups to achieve goals
Formal Leader - Ans✔✔given title
Informal Leader - Ans✔✔not given title
Trait Theory of Leadership - Ans✔✔Person must possess traits to be a leader
9 Traits in Trait Theory of Leadership - Ans✔✔Drive
Leadership Motivation
Honesty + Integrity
Self-Confidence
Cognitive Ability
Knowledge of Domain
Openness to New Experience
Extraversion
Conscientiousness
2 Behavioral Theories of Leadership - Ans✔✔1. University of Michigan Studies
2. Ohio State Studies
University of Michigan Behavioral Theories of Leadership - Ans✔✔1. Job-Centered Leadership:
emphasis on employee tasks and methods used to accomplish them
2. Employee-Centered Leadership: emphasis on employee's needs and interpersonal relationships
with them
Ohio State Behavioral Theories of Leadership - Ans✔✔1. Initiating Structure: leaders establish
interpersonal relationships, define procedures, delineate relationships with subordinates.
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2. Consideration: leaders express friendship, mutual trust, strong interpersonal relationships with
subordinates
(Fiedler's) Contingency Theories of Leadership - Ans✔✔theory of leadership that suggests that
effectiveness of a leader depends on the interaction of his style of behavior with certain
characteristics of the situation
1. Leader Style
2. Situational Characteristics
- Leader-Member Relations, Task Structure, Position Power
3. Leadership Effectiveness
Path-Goal Leadership Theory - Ans✔✔leader effectiveness depends on degree a leader enhances
performance expectancies and valences of her subordinates. (If you work hard you will get a
raise)
Transactional Leadership - Ans✔✔exchange between followers and leaders
1. Contingent Reward - clarifying performance expectations and rewarding when goals are met
2. Active Management-By-Exception - clarifying minimal performance standards and punishing
when those are not met
3. Laissez-faire Leadership - leaders do nothing, avoid responsibility and neglect subordinates
Transformational Leadership - Ans✔✔Motivating followers to do more thane expected, develop
and grow, increase self-confidence, think like an owner
Charisma - Ans✔✔ability to inspire emotion/passion into followers. (Needed in transformational
leadership)
Leader-Member Exchange Theory - Ans✔✔leaders develop more positive relationships with
individuals and have positive exchanges with these individuals
Servant Leadership - Ans✔✔Approach to leadership focused on serving others
Gender Effects on Leadership - Ans✔✔1. Structural-Cultural Model: women experience lack of
power, respect, and expectations more often, so they develop different leadership styles
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