CVS Pharmacy BOP Exam Review
UPDATED ACTUAL Questions and
CORRECT Answers
CFRx/AIMRx - How does this program track the medications? - CORRECT ANSWER -
This inventory system tracks the balance on hand (BOH) based on filled prescriptions and cycle
count completions.
Out of Stock Scans - When is this completed? How many times per week? - CORRECT
ANSWER - Should be completed once a week, every Saturday, the day before your order
day. Done to verify what is actually in stock and what isn't.
Cycle Counts - When are they done? How often? - CORRECT ANSWER - They are done
daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? -
CORRECT ANSWER - Items may be ordered via Outside Vendor daily except Fridays
and Saturdays. Delivers daily Monday-Friday.
Define PHI - CORRECT ANSWER - Protected Health Information. Any information
deemed confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor
information, etc...
Define HIPAA - CORRECT ANSWER - Health Insurance Portability and Accountability :
Regulates to who we can and cannot release a patient's medical/ prescription information to.
, What is the responsibility of pick up ? - CORRECT ANSWER - Workstation in which
patients are rung up and pay for their prescription. Offer is made to counsel and patient signs to
confirm receipt/acknowledges HIPAA if necessary.
What is responsibility of production? - CORRECT ANSWER - Workstation responsible
for phone calls, and physically counting medications. Utilizes the quality production (QP) screen
as well as the accuracy scan.
What is the responsibility of drop off? - CORRECT ANSWER - Workstation responsible
for typing new prescriptions. Performs data entry/tp adjudication and maintains QT (Quality
Triage).
Define Partial Fill - When is this used? What happens if violated? - CORRECT
ANSWER - A Partial Fill is when we may not have enough of a medication on hand to
dispense a full quantity to the patient. Partials should not exceed 3 days and are never billed
through the insurance until the remainder is filled. Violations included are, but are not limited to:
Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - CORRECT
ANSWER - Medicaid: A state funded program in which patients receive their medication
at little to no out of pocket cost. All prescriptions billed to Medicaid in NJ must be for legitimate
and medical purposes.
Medicare Part B covers - CORRECT ANSWER - DME and Diabetic supplies. SOME
asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - CORRECT ANSWER - ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
UPDATED ACTUAL Questions and
CORRECT Answers
CFRx/AIMRx - How does this program track the medications? - CORRECT ANSWER -
This inventory system tracks the balance on hand (BOH) based on filled prescriptions and cycle
count completions.
Out of Stock Scans - When is this completed? How many times per week? - CORRECT
ANSWER - Should be completed once a week, every Saturday, the day before your order
day. Done to verify what is actually in stock and what isn't.
Cycle Counts - When are they done? How often? - CORRECT ANSWER - They are done
daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? -
CORRECT ANSWER - Items may be ordered via Outside Vendor daily except Fridays
and Saturdays. Delivers daily Monday-Friday.
Define PHI - CORRECT ANSWER - Protected Health Information. Any information
deemed confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor
information, etc...
Define HIPAA - CORRECT ANSWER - Health Insurance Portability and Accountability :
Regulates to who we can and cannot release a patient's medical/ prescription information to.
, What is the responsibility of pick up ? - CORRECT ANSWER - Workstation in which
patients are rung up and pay for their prescription. Offer is made to counsel and patient signs to
confirm receipt/acknowledges HIPAA if necessary.
What is responsibility of production? - CORRECT ANSWER - Workstation responsible
for phone calls, and physically counting medications. Utilizes the quality production (QP) screen
as well as the accuracy scan.
What is the responsibility of drop off? - CORRECT ANSWER - Workstation responsible
for typing new prescriptions. Performs data entry/tp adjudication and maintains QT (Quality
Triage).
Define Partial Fill - When is this used? What happens if violated? - CORRECT
ANSWER - A Partial Fill is when we may not have enough of a medication on hand to
dispense a full quantity to the patient. Partials should not exceed 3 days and are never billed
through the insurance until the remainder is filled. Violations included are, but are not limited to:
Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - CORRECT
ANSWER - Medicaid: A state funded program in which patients receive their medication
at little to no out of pocket cost. All prescriptions billed to Medicaid in NJ must be for legitimate
and medical purposes.
Medicare Part B covers - CORRECT ANSWER - DME and Diabetic supplies. SOME
asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - CORRECT ANSWER - ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
