CTE EXAM 1 QUESTIONS AND ANSWERS
Textile quality assurance - Answers- -Process of designing, producing, evaluating, and
assessing products to determine if they meet the desired quality level for a company's
target market
-Incorporates multiple departments
-Design, textiles, merchandising, production, marketing, statistics
2 approaches:
-Quality control through final inspection
-Quality control through product development
Quality control through final inspection - Answers- -Pass/fail products
-Unacceptable products sold as seconds at lower price
-Things are usually missed
-Expensive
-Not the best approach
Quality Control through product development - Answers- -Defined level of quality output
-Test & inspect products during development and production
-only primarily acceptable products make it to manufacturing stage
-This is what you want to use
-Everyone in the company helps, requires multi department interaction
Consumers - Answers- -Individuals who use or wear finished textile products
-We are consumers of the clothing that we wear
Customers - Answers- -Consumers, companies, manufacturers, wholesalers, and
retailers who buy fabrics, materials, and finished products
Raw materials - Answers- -Fibers, yarns, dyes, finishing chemicals, and trimmings used
to produce textile products
-Ex: bales of cotton fiber
-You start with raw materials (wool, cotton) then they're put together to make the
finished product
Processed Materials - Answers- -Item that requires no additional processing before use
(fabrics, thread, zippers, etc.)
-Ex: Woven and finished cotton fabric
-Require no additional processing before use
-Has been dyed and finished & is ready to be sewn into a product
-Already assembled
Textile industry complex - Answers- Includes suppliers of raw and processed materials,
sewn product manufacturers, wholesalers, and retailers
, Quality - Answers- -Necessary but complex
-Requires integration of product development and production
-approach to achieving quality assurance is not uniform
-Varies across industries and among companies
-Subjective
-It's not always a tangible product
-Consumer cares more about piling, shrinkage
Product quality - Answers- -Total of a set of a precise and measurable characteristics or
components of a finished product
-Continuum for quality of each characteristic
-Quality depends on desired end use
-Drapeability
-Abrasion
-Strength
-Specific to the product, performance measures
First-quality product - Answers-
Substandard product - Answers-
Total quality management - Answers- -An integrated, continuous improvement process
that involves everyone in the organization
-Satisfying target market and meeting company's business objectives
Target market - Answers- Group of customers or a segment of the population that is
interested in and likely to purchase a particular product
-Direct products toward target market
-Assess ability to sell to a specific market
-Identify how to market product to population
-Identify size & location of market
Analyze customer demographics, lifestyle factors, and psychographics
Serviceability - Answers- -Related to product repair or clean-ability for textile products
-Dimensional stability, colorfastness, soiling, & wrinkle resistance
-"How well a product satisfies customer needs"
-Physical characteristics that can be measured in a laboratory
-fit-varies from customer to customer
-fashion- degree to which they purchase style
-Components of serviceability: Aesthetics, durability, cost, comfort, care, appearance
retention
Aesthetics - Answers- -Most subjective measure of quality
-How one's physical senses of sight, sound, & touch perceive
-Hand, weight, texture, color, and fashion
-Reflect individual consumer preferences
Textile quality assurance - Answers- -Process of designing, producing, evaluating, and
assessing products to determine if they meet the desired quality level for a company's
target market
-Incorporates multiple departments
-Design, textiles, merchandising, production, marketing, statistics
2 approaches:
-Quality control through final inspection
-Quality control through product development
Quality control through final inspection - Answers- -Pass/fail products
-Unacceptable products sold as seconds at lower price
-Things are usually missed
-Expensive
-Not the best approach
Quality Control through product development - Answers- -Defined level of quality output
-Test & inspect products during development and production
-only primarily acceptable products make it to manufacturing stage
-This is what you want to use
-Everyone in the company helps, requires multi department interaction
Consumers - Answers- -Individuals who use or wear finished textile products
-We are consumers of the clothing that we wear
Customers - Answers- -Consumers, companies, manufacturers, wholesalers, and
retailers who buy fabrics, materials, and finished products
Raw materials - Answers- -Fibers, yarns, dyes, finishing chemicals, and trimmings used
to produce textile products
-Ex: bales of cotton fiber
-You start with raw materials (wool, cotton) then they're put together to make the
finished product
Processed Materials - Answers- -Item that requires no additional processing before use
(fabrics, thread, zippers, etc.)
-Ex: Woven and finished cotton fabric
-Require no additional processing before use
-Has been dyed and finished & is ready to be sewn into a product
-Already assembled
Textile industry complex - Answers- Includes suppliers of raw and processed materials,
sewn product manufacturers, wholesalers, and retailers
, Quality - Answers- -Necessary but complex
-Requires integration of product development and production
-approach to achieving quality assurance is not uniform
-Varies across industries and among companies
-Subjective
-It's not always a tangible product
-Consumer cares more about piling, shrinkage
Product quality - Answers- -Total of a set of a precise and measurable characteristics or
components of a finished product
-Continuum for quality of each characteristic
-Quality depends on desired end use
-Drapeability
-Abrasion
-Strength
-Specific to the product, performance measures
First-quality product - Answers-
Substandard product - Answers-
Total quality management - Answers- -An integrated, continuous improvement process
that involves everyone in the organization
-Satisfying target market and meeting company's business objectives
Target market - Answers- Group of customers or a segment of the population that is
interested in and likely to purchase a particular product
-Direct products toward target market
-Assess ability to sell to a specific market
-Identify how to market product to population
-Identify size & location of market
Analyze customer demographics, lifestyle factors, and psychographics
Serviceability - Answers- -Related to product repair or clean-ability for textile products
-Dimensional stability, colorfastness, soiling, & wrinkle resistance
-"How well a product satisfies customer needs"
-Physical characteristics that can be measured in a laboratory
-fit-varies from customer to customer
-fashion- degree to which they purchase style
-Components of serviceability: Aesthetics, durability, cost, comfort, care, appearance
retention
Aesthetics - Answers- -Most subjective measure of quality
-How one's physical senses of sight, sound, & touch perceive
-Hand, weight, texture, color, and fashion
-Reflect individual consumer preferences
