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Compressed Workweek - ✔✔An arrangement that provides employees
with the option to adjust the number of hours and days that they work within
a week.
Critical Incident - ✔✔A statement or example of exceptionally good or
exceptionally poor performance that employees display over in the
performance of their job.
Diary - ✔✔A journal or log of the tasks and activities that an employee
performs throughout the course of a day, week, or month.
Dictionary of Occupational Titles (DOT) - ✔✔A list of concise job definitions
created by the Employment and Training Administration and published by
the U.S. Department of Labor.
Empowerment - ✔✔Providing employees with higher-level tasks,
responsibility, and decision-making in the performance over their job.
Ergonomics - ✔✔The science of understanding the capabilities of human
ins in terms of their work requirements.
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, Essential Duties - ✔✔The job tasks, duties, and responsibilities that must
be done by a person in a job.
Flextime - ✔✔A work arrangement in which employees may choose the
starting and ending time of their workday, as long as they work the
appropriate number of hours per day or week.
Job Analysis - ✔✔The process of systematically identifying the tasks,
duties, and responsibilities expected to be performed in a single job, as well
as the competencies- the knowledge, skills, and abilities (KSAs)- that
employees must possess to be successful in the job.
Job Characteristics Model - ✔✔A motivational model of job design based
on five job dimensions and three psychological states of employees that
affect employees' internal motivation and satisfaction, as well as
absenteeism, turnover, and productivity.
Job Description - ✔✔a written summary of the specific tasks,
responsibilities, and working conditions of a job.
Job Design - ✔✔Determining the tasks and responsibilities that employees
in a particular job are expected to perform, as well as how they need to
interact with their coworkers to realize those contributions.
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