PMI-PBA Exam Prep Questions with Answers.
Feature Injection - ANS A framework and set of principles used to improve and expedite
how a product team develops and analyzes product requirements.
Modeling Elaboration - ANS A technique that uses a collection of models together to
further identify gaps, inconsistencies, or redundancies in product information.
Purpose Alignment Model - ANS A technique to help facilitate discussions about priorities
by placing product features on a matrix according to their criticality and market
differentiation. Axes = Mission Critical, Market Differentiator. Quadrants = Partner,
Differentiating, Parity, Who Cares?
Interrelationship Diagram - ANS A root cause analysis tool to explore causes and effects.
Each factor is analyzed in relationship to every other factor. Analysis continues until all
relationship pairs have been analyzed, resulting in a quantified indicator of which is the
biggest contributing factor.
Kano Model - ANS A technique used to model and analyze product features from the
viewpoint of the customer. Explores what customers expect, what is normal, and what
they find exciting.
Net Promoter Score - ANS A tool for measuring customer loyalty. Customers score
themselves on how likely they would be to recommend a product or service.
0-6: Detractors (not satisfied)
7-8: Passives (satisfied, but not enthusiastic)
9-10: Promoters
Net Promoter Score = % of Promoters - % of Detractors
Use Case Diagram - ANS A model that shows all of the in-scope use cases for a solution
and which actors have a part in those use cases.
Speedboat - ANS An elicitation technique that uses game play to elicit information about
product features that stakeholders find problematic.
, Affinity Diagram - ANS A technique that allows large numbers of ideas to be classified into
groups for review and analysis.
Organizational Process Assets - ANS Plans, processes, policies, procedures, and
knowledge bases specific to and used by an organization.
Spike - ANS A short time interval within a project, usually of fixed length, during which a
team conducts research or prototypes an aspect of a solution to prove its viability.
Cost-Benefit Analysis - ANS A financial analysis tool used to determine the benefits
provided by a program or project against its costs.
Feasibility Analysis - ANS A study that produces a potential recommendation to address
business needs. It examines feasibility using one or more of the following variables:
operational, technology/system, cost-effectiveness, and timeliness of the potential
solution.
Force Field Analysis - ANS A decision-making technique that can be used to help product
teams analyze whether there is sufficient support to pursue a change.
Value Stream Map - ANS A variation of process flows that can be used to locate delays,
queues, or handoffs occurring in current processes.
DevOps - ANS A concept or organizational unit that promotes collaboration between
development, quality control, and operations (IT/business) in order to support rapidly
releasing a solution by operationalizing it in small segments, each of which provides
additional functionality to its users.
Change Control - ANS A process whereby modifications to documents, deliverables, or
baselines associated with the project are identified, documented, approved, or rejected.
Change Control Board - ANS A formally chartered group responsible for reviewing,
evaluating, approving, delaying, or rejecting changes to the project, and for recording and
communicating such decisions.
Timeboxing - ANS An estimation or planning technique that can be used during
prioritization by setting a strict time limit and prioritizing only the work the team can
complete in that duration of time.
Feature Injection - ANS A framework and set of principles used to improve and expedite
how a product team develops and analyzes product requirements.
Modeling Elaboration - ANS A technique that uses a collection of models together to
further identify gaps, inconsistencies, or redundancies in product information.
Purpose Alignment Model - ANS A technique to help facilitate discussions about priorities
by placing product features on a matrix according to their criticality and market
differentiation. Axes = Mission Critical, Market Differentiator. Quadrants = Partner,
Differentiating, Parity, Who Cares?
Interrelationship Diagram - ANS A root cause analysis tool to explore causes and effects.
Each factor is analyzed in relationship to every other factor. Analysis continues until all
relationship pairs have been analyzed, resulting in a quantified indicator of which is the
biggest contributing factor.
Kano Model - ANS A technique used to model and analyze product features from the
viewpoint of the customer. Explores what customers expect, what is normal, and what
they find exciting.
Net Promoter Score - ANS A tool for measuring customer loyalty. Customers score
themselves on how likely they would be to recommend a product or service.
0-6: Detractors (not satisfied)
7-8: Passives (satisfied, but not enthusiastic)
9-10: Promoters
Net Promoter Score = % of Promoters - % of Detractors
Use Case Diagram - ANS A model that shows all of the in-scope use cases for a solution
and which actors have a part in those use cases.
Speedboat - ANS An elicitation technique that uses game play to elicit information about
product features that stakeholders find problematic.
, Affinity Diagram - ANS A technique that allows large numbers of ideas to be classified into
groups for review and analysis.
Organizational Process Assets - ANS Plans, processes, policies, procedures, and
knowledge bases specific to and used by an organization.
Spike - ANS A short time interval within a project, usually of fixed length, during which a
team conducts research or prototypes an aspect of a solution to prove its viability.
Cost-Benefit Analysis - ANS A financial analysis tool used to determine the benefits
provided by a program or project against its costs.
Feasibility Analysis - ANS A study that produces a potential recommendation to address
business needs. It examines feasibility using one or more of the following variables:
operational, technology/system, cost-effectiveness, and timeliness of the potential
solution.
Force Field Analysis - ANS A decision-making technique that can be used to help product
teams analyze whether there is sufficient support to pursue a change.
Value Stream Map - ANS A variation of process flows that can be used to locate delays,
queues, or handoffs occurring in current processes.
DevOps - ANS A concept or organizational unit that promotes collaboration between
development, quality control, and operations (IT/business) in order to support rapidly
releasing a solution by operationalizing it in small segments, each of which provides
additional functionality to its users.
Change Control - ANS A process whereby modifications to documents, deliverables, or
baselines associated with the project are identified, documented, approved, or rejected.
Change Control Board - ANS A formally chartered group responsible for reviewing,
evaluating, approving, delaying, or rejecting changes to the project, and for recording and
communicating such decisions.
Timeboxing - ANS An estimation or planning technique that can be used during
prioritization by setting a strict time limit and prioritizing only the work the team can
complete in that duration of time.
