DISPATCH TEST QUESTIONS AND ANSWERS
Duty to Serve & Confidentiality - Answers - Attributes of a professional public safety
telecommunicator
PSAP - Answers - Public Safety Answering Point
Common Elements of Basic Telecommunication - Answers - - Info Gathering
- Radio and phone
- Resource Allocation
- Records Management
- Functioning under FCC Rules
- Handling Requests and being responsive to calls from the public
Fire Service Communication - Answers - - ICS
- HAZMAT
- Fire Alarm
- Technical Rescue (Normal)
- Very little prioritization
- Response
Vital Services and Public Safety Commubications - Answers - - Communications with
the public
- Communications between members in an Agency
- Communications between Agencies (Public Safety)
- Communications between Public Service Agencies and Support Services
TERT - Answers - Telecommunication Emergency Response Task Force
Policy - Answers - guide to thinking
Procedure - Answers - guide to action
Power DMS - Answers - Document Management System
Communications Cycle - Answers - - Sender
- Receiver
- Message
- Medium
- Context
- Feedback
Open-Ended Question - Answers - Why? Now? Tell me?
- cannot be answered by yes/no
Paraphrasing - Answers - brief rephrasing of what they said
Duty to Serve & Confidentiality - Answers - Attributes of a professional public safety
telecommunicator
PSAP - Answers - Public Safety Answering Point
Common Elements of Basic Telecommunication - Answers - - Info Gathering
- Radio and phone
- Resource Allocation
- Records Management
- Functioning under FCC Rules
- Handling Requests and being responsive to calls from the public
Fire Service Communication - Answers - - ICS
- HAZMAT
- Fire Alarm
- Technical Rescue (Normal)
- Very little prioritization
- Response
Vital Services and Public Safety Commubications - Answers - - Communications with
the public
- Communications between members in an Agency
- Communications between Agencies (Public Safety)
- Communications between Public Service Agencies and Support Services
TERT - Answers - Telecommunication Emergency Response Task Force
Policy - Answers - guide to thinking
Procedure - Answers - guide to action
Power DMS - Answers - Document Management System
Communications Cycle - Answers - - Sender
- Receiver
- Message
- Medium
- Context
- Feedback
Open-Ended Question - Answers - Why? Now? Tell me?
- cannot be answered by yes/no
Paraphrasing - Answers - brief rephrasing of what they said